registered nurse

postdoctoral fellow

administrative assistant

research analyst

clinical research coordinator

University Health Network

 Ensure all regular scheduled operations support tasks and functions are carried out effectively and efficiently for all users of Production and Development Systems.
 Ensure all supported systems are operating within normal parameters, being monitored appropriately, and preventative action is taken according to defined operational strategies, procedures and policies.
 Manage/maintain daily, Weekly, Monthly and yearly backup.
 Co-ordinate between vendor/users and support to finalize the schedule.
 Provide an excellent level of customer support for service requests, job requests, to ensure on-site support, quality assurance and resolve problems.
 Maintain records of jobs, equipment malfunctions and other issues and initiate action within assigned authority to resolve issues and minimize system downtime.
 Create and maintain all operation documentations, procedures, and schedules to ensure the accurate execution of all scheduled and requested batch jobs
 Implement and maintain the operating and production process environment to ensure that service levels are maintained, and all operational issues are tracked and resolved efficiently.
 Process jobs through completion according to assigned schedules to ensure that all jobs scheduled for a particular time frame are accurately executed.
 Monitor all servers according to specifications, troubleshooting alerts and escalating to support as required when hardware/software failure demands immediate action.
 Involved in various projects concerning collection and submission of operational requirements including backup tapes and hardware inventory.
 Run and monitor batch and print processing; printing and distribution of reports.
 Performed IPL and shutdown for systems and network servers as per schedule.

Variety of Tasks: Administrative assistants often handle a diverse range of tasks, from managing schedules and arranging meetings to handling correspondence. This variety can keep the job interesting and dynamic.

Organizational Skills: If you enjoy organization and are adept at multitasking, this role allows you to utilize and enhance these skills. Administrative assistants play a crucial role in maintaining order and efficiency in an office.

Gateway to Other Roles: Many successful professionals have started their careers as administrative assistants. This role provides a valuable opportunity to learn about different aspects of a business, and the experience gained can open doors to advancement in various directions.

Interpersonal Interaction: Administrative assistants often serve as a bridge between different departments and personnel. If you enjoy interacting with people, this role allows you to build relationships with colleagues, clients, and external contacts.

Problem Solving: Dealing with day-to-day challenges and problem-solving is a common aspect of administrative roles. If you enjoy finding solutions and keeping things running smoothly, this can be a rewarding aspect of the job.

Transferable Skills: The skills acquired as an administrative assistant, such as organization, time management, communication, and attention to detail, are highly transferable and valuable in various professional settings.

At UHN I was a volunteer and I specifically asked my guidance councillor at Medix College to place me there. There were only two positions available that went to the top candidate in each class. Thankfully because of my excellent grades I was chosen. I would register patients for their venipuncture which I found to be one of my favourite things to do at the hospital. I ensured that they had their right to confidentiality and the best customer service to make the process easy and their day a little better. I also would sort and organize lab equipment in the Hematology Department, organize pathology slides and incoming pathology specimens for the Pathologists to review in the Pathology Department. Administrative duties were also given to me in the Pathology Department, i.e. sorting the doctors' mail. Management was excellent, everyone showed the volunteers exactly what to do and then we worked on our own but management was always available to us in case we needed to ask questions. The most enjoyable part of the job for me was knowing I was doing something to better the service people were getting in the healthcare organization. The hardest part of the job was wanting to do more and practicing the skills I learned in the Medical Laboratory Technician program but because I was only a volunteer I was not able to, due to certain laws and regulations.

In terms of health care University Health Network is one of the leaders for patient care and embracing innovation in the health care sector. 

As a previous employee in UHN's security operations, also as a female, I would suggest the managerial staff in the security department be required to maintain a stronger educational focus on keeping up to date with social appropriateness, gender equality, racial inclusivity and that a higher standard be held regarding acceptable candidates for managerial positions.

All UHN members of Security Operations management are male and are also educationally surpassed by many of their subordinates. My experience working within the security department for 5 years exposed a large disconnect between the mangers racist, sexist and authoritarian like behaviour and the standard of excellence UHN maintains regarding healthy work environments.

This is unacceptable for such a progressive organization in the health care sector located in one of the most multicultural cities in the world. 

I am not proud to have worked in this environment, it forced me to compromise my value systems, my integrity and my own standards for self-respect. These are not small compromises to expect employees to make in order to do their jobs in the 21st century.

Pay is decent, but only if you aim high during initial negotiations. After that, you're stuck with a paltry annual increase. Benefits and pension are great.

Advancement within your own team/department is rare. The only way to move up is out - either out of your team/department or to another organization. 

The pace can only be described as glacial. What should take a few days is stretched to weeks. And anything that should take weeks will be measured in months. 

Management has the emotional intelligence of roadkill. You will be view as a tool rather than a human being, and consequently, will be treated like one. Most will gladly throw their subordinates under a bus to protect their own skin. Expect to continue working after 5PM, well into the evening.

HR will do everything to defend the organization. Anything you need/ask of them will be treated like a massive inconvenience. As per above, simple forms and tasks will take weeks to complete.

I recommend coming to UHN for a few years of experience, but staying past a few years is a waste of your time. Plenty of better hospitals in the area to work at.

PS - You can count the number of social events with one hand, even after losing a few fingers in a tragic accident.

UHN is a large hospital with many different roles; I am within research. The work is rewarding from a purpose standpoint, but stressful, with many stresses including job security / financial stresses, high work demands, an "academic" culture that rewards selfless working long hours and punishes work-life balance, poor compensation relative to credentials; and limited upward mobility / unclear career progression. Passion for what you are working on is beneficial, but do not take a job in research expecting a stable career, you may be "making your career progression" up on your own - certainly this is true for any position; but especially true in research setting. Work environment and culture is highly dependent on who your supervisor is also; some are very reasonable to work for; others are tyrants with very poor management skills.

I enjoyed working with Toronto Rehabilitation.  

My day began at 8 AM getting ready to meet patients attending the Outpatient Specialty Clinic.  I worked alongside several doctors and was priveleged to learn many valuable lessons from them.  Dealing with a diversity of patients gave me a lot of pleasure and I was always grateful being complemented by the doctors and the patients for the extra care and hard work I put in to make the patient/s comfortable.

The most enjoyable part of my job was being there for a patient who needed someone to talk to, or just be the listening ear. It was not always easy especially when dealing with Geriatric and neurocognitive patients but with a pleasant attitude I was able to handle my job efficiently.

Working long hours was never an issue for me and I made sure that my work was thoroughly completed for the day before I left to go home.

I loved my job.

What is the best part of working at the company?
I love the environment and people.

What is the most stressful part about working at the company?
I had to be in front of people all day and that can be stressful when behaviours can be unpredictable but because I loved my job I was happy to be of assistance and didn't let anything bother me. I knew too that these people were going through things I didn't understand and I didn't want to add to their stress.

What is the work environment and culture like at the company?
The culture is phenomenal as we all were there with the same mindset to care for people, whether in good customer service or providing top notch medical care.

What is a typical day like for you at the company?
Everyday brought different challenges but there was support for you and there was nothing that we couldn't handle together.

A typical day included in-vivo testing of drug formulations used to prevent or reduce the onset of Parkinson's Disease or symptoms produced from the use of levodopa.

Unfortunately the PI for this position was not very well involved with the technicians on hand. It was not clear the direction to which the research was heading.

The senior scientists lacked any management expertise which left for an uncomfortable work environment.

UHN has a two year maximum for contract positions leading to a high turnover of staff to reduce potential costs that would be incurred by a full time permanent worker. While I do not fault UHN for the hiring practices, they do not provide any protection or ability for growth for their contract employees.

I have worked at different sites including PMCRC, TGH, TWE, Sunnybrook as a research trainee. It is a great place to learn and to build a career. One usually has flexibility to move across research functions, get close to STEM or clinical/translational research. Huge difference between supervisors - some are very supportive, understanding, and helpful, and some just want papers but no support when their employees need. As a researcher, if you cannot get a PI position you will be really poorly paid, and one can say it is a dead-end. In return, one can feel that most of the long term research staff are smart scientists who care truly about science and usually are very nice people. 

Top Job Titles	Average salary
Registered nurse 15 salaries reported	$41.73 per hour
Postdoctoral fellow 5 salaries reported	$61,400 per year
Administrative assistant 3 salaries reported	$22.33 per hour
Research analyst 9 salaries reported	$62,218 per year
Clinical research coordinator 4 salaries reported	$81,500 per year

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