calgary, alberta desktop support Jobs – 121 Openings This Week

Deskside Support Analyst-Onsite
Compugen Inc —Calgary, AB
- $50,000–$65,000 a year
- Overtime
- Hybrid work
- Microsoft Outlook
- Computer Science
- Windows
Remote Technical Support Representative - Work from Home (Canada)
Teleperformance —Alberta
- $19.50 an hour
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Work from home
Quick apply
2d
IT Support Technician / Integration Support
Compugen Inc —Calgary, AB
- Weekends only
- Azure
- Oracle
- DevOps
14d
Senior Client Services IT Technician
Robert Half —Calgary, AB
- $70,000–$80,000 a year
- Customer service
- Windows
- In-person
Quick apply
Technical support specialist – information technology (IT)
Uniway Computers —Calgary, AB
- $36 an hour
- Full-time
- Computer science
- Computer Science
- English
- Tuition reimbursement
Quick apply
IT Systems & Support Specialist
Basecamp —Calgary, AB
- 8 hour shift
- Microsoft Access
- Azure
- Windows
- Dental care
- Vision care
Quick apply
IT Support Specialist
Tarvos Systems Inc —Calgary, AB
- $44,339.32–$68,250.00 a year
- Full-time
- Azure
- Computer Science
- Windows
Quick apply
7d
Level 2 IT Services Technician
ABM Integrated Solutions —Calgary, AB
- From $60,000 a year
- Full-time
- Azure
- Customer service
- Travel
- Mileage reimbursement
- Disability insurance
Quick apply
Linux System Administrator
Raise —Calgary, AB
- $75.53 an hour
- Contract
- Oracle
- Computer Science
- ERP systems
Quick apply
2d
Junior IT Support Technician – Calgary Area (On-Site)
EvolveIT Corporate Solutions Ltd. —Calgary, AB
- $45,000.00–$68,447.70 a year
- Full-time
- English
- Travel
- In-person
- Wellness program
Quick apply
IT Support Technician
AGAT Laboratories —Calgary, AB
- Full-time
- Bilingual
- Bar
- Azure
Quick apply
1d
user support technician
CIP Office Technology —Calgary, AB
- $36 an hour
- Temporary
- English
- High school diploma or GED
- Flexible schedule
Helpdesk Technician
One Piece IT —Calgary, AB
- $21–$25 an hour
- Weekends as needed
- Azure
- Computer Science
- Writing skills
- Mileage reimbursement
Quick apply
2h
Support Specialist
Bulletproof IT —Calgary, AB
- $50,000–$60,000 a year
- Windows
- Communication skills
Quick apply
2d
user support technician
E-NET SOLUTIONS INC. —Calgary, AB
- $36 an hour
- Overtime
- English
- Windows
- No university degree
14d
Desktop Support Engineer (Dispatch /Part-Time)
Axiom Technologies —Calgary, AB
- Customer service
- Windows
- Communication skills
3d
Desktop Support Landesk - Alberta, Canada
Info-Ways —Calgary, AB
- On call
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
IT Support & Deployment Technician
First Response Technical Services Inc —Rocky View, AB
- $22–$30 an hour
- Full-time
- Windows
- In-person
- Communication skills
- Dental care
Quick apply
1d
Conferencing Solutions - IT Analyst
Deloitte —Calgary, AB
- $47,000–$78,000 a year
- Temporary
- Hybrid work
- Recruiting
- AI
- Communication skills
5d
Global Service Desk (GSD) Analyst - Part Time
Long View Systems —Calgary, AB
- $22 an hour
- Temporary
- Hybrid work
- Customer service
- Communication skills
2h
L1 Support Hero
GAM Technical Services —Calgary, AB
- $40,000–$60,000 a year
- Weekends as needed
- Azure
- Customer service
- Microsoft Office
- Dental care
Quick apply
IT Support Analyst (STU-CP08-902) - Corporate Services
Bethany Care Society —Calgary, AB
- Travel
- Communication skills
Technical Support Analyst 1
Rafiki Technologies Inc —Calgary, AB
- Temporary
- Microsoft Outlook
- Customer service
- English
Quick apply
6d
Information Services Technician
Osler, Hoskin & Harcourt LLP —Calgary, AB
- On call
- Customer service
- Windows
- Microsoft Office
Tier 1 Technician (In-Office)
Clearbridge Business Solutions —Calgary, AB
- Full-time
- In-person
- Communication skills
Quick apply

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Deskside Support Analyst-Onsite

Compugen Inc
Calgary, AB

Apply Now

Job details

Skills

ITIL Certification
Microsoft Outlook
Computer Science
LogMeIn
Windows
Bachelor's
Scripting
ServiceNow
Communication skills
PowerShell
CompTIA A+
Intune
Time management

Full job description

Job Title/Titre d'emploi

Deskside Support Analyst-Onsite

Vacancy No / Numéro de poste vacant

VN9328

Company Name/Nom de l'entreprise

Compugen Inc

Work Location

Calgary, AB

Pay Range / Rémunération

Base Compensation: $50000-$65000 Annually *range is not inclusive of variable compensation (if applicable). Total Cash Compensation: $50000-$65000 Annually (range is inclusive of variable compensation if applicable)

Pipeline Posting

Yes

Job Details/Détails du poste

About Compugen

Compugen is Canada's largest privately-owned Technology Ally. To innovate industries, transform businesses, connect communities, and drive meaningful change, we must think bigger, reach broader, and act bolder. Through knowledge, curiosity, and collaboration, Compugen helps organizations delivering experience by design. This is what it means to be human-centered and technology-enabled.

Dreaming, designing, and delivering isn't just a mantra for us — it's a way of life. We believe that technology is the conduit, but our people – they are the connection that truly makes the magic happen!

Our Culture

We are a human-centered culture where we prioritize your well-being and are invested in helping you reach your fullest potential. We're not only focused on achieving our goals — we're dedicated to helping you achieve yours.

If you're relentlessly curious, driven to make a difference, and collaborative at the core, then you belong with us.

Location: Calgary, AB- Onsite

Position Overview:

The Deskside Support Analyst provides on-site technical support at a campus location within a large enterprise financial services environment. This role installs, configures, relocates, and troubleshoots end-user hardware, software, mobile devices, and collaboration technologies while ensuring compliance with security, audit, and regulatory standards.

The analyst coordinates warranty repairs, manages campus spare equipment, and maintains accurate asset and ticket records within the enterprise ITSM platform (e.g., ServiceNow). Working closely with centralized engineering and infrastructure teams, the role supports device staging, deployments, refresh initiatives, onboarding/offboarding activities, and campus technology projects.

Acting as a trusted technical partner, the Deskside Support Analyst delivers timely resolutions, provides white-glove support for senior stakeholders, and meets defined service levels within a secure, fast-paced enterprise environment.

Key Responsibilities:

Troubleshoot and resolve issues across Windows 10/11, Microsoft 365, and core workplace applications (Outlook, Teams, OneDrive, browsers).
Perform user and access administration, including shared drives, printers, and collaboration permissions, while supporting secure access requirements.
Support endpoint management activities, including Intune-related application, policy, and device compliance troubleshooting.
Deliver hardware and peripheral support (laptops/desktops, docks, monitors, printers), including basic diagnostics and coordination of OEM repairs.
Execute IMAC activities (installs, moves, adds, changes), including workstation setups, desk moves, refreshes, and device swaps.
Manage the full ticket lifecycle, ensuring accurate documentation, categorization, timely updates, appropriate escalation, and clean closure.
Maintain parts inventory and deployment logistics, including device staging, secure handoff, returns, and coordination with central teams.
Provide white‑glove/VIP support with professionalism and clear communication, adhering to security, safety, and regulatory requirements.
Support occasional overtime for priority incidents and move events, as required.

Skills & Qualifications:

Technical Diploma or University degree in Computer Science or a related field.
A+ Certification required; ITIL v3/v4 certification preferred.
Minimum 3 years of enterprise deskside/end‑user support experience.
Strong knowledge of Windows 10/11, Microsoft 365, and common enterprise browsers.
Proven troubleshooting skills across hardware, software, and network connectivity.
Working knowledge of Intune and endpoint management concepts.
Experience using ITSM/ticketing tools (e.g., ServiceNow, Cherwell) with strong ticket hygiene and customer communication.
Familiarity with asset management practices, including tagging, lifecycle tracking, inventory control, and accurate CI/asset updates.
Basic experience with PowerShell scripting for troubleshooting or automation.
Experience supporting users via remote support tools (e.g., LogMeIn Rescue or equivalent).
Excellent written and verbal communication skills with a customer‑first mindset.
Strong time management, ability to prioritize in a high‑volume, multi‑site environment, and comfort working independently or as part of a team.
Ability to follow established processes and procedures consistently and accurately.
Comfortable working in a regulated environment with strict security, privacy, and compliance requirements.
Ability to successfully complete pre‑employment screening aligned with client and role requirements.

What Compugen Offers You:

Exciting, fast-paced challenging work environment
A culture where authenticity and diversity are valued
Professional development
Participation in Women in Technology Network
Opportunities to give back to our local communities
Collaborative supportive team members
Remote work/hybrid work options
Work/life flexibility

Equity Statement

At Compugen, we are committed to diversity, equity and inclusion. We actively recruit from all groups, including women, Indigenous people, persons with disabilities and members of visible minorities. We recognize the importance of removing barriers to participation and provide accommodation upon request to all applicants throughout the recruitment process. If you require an accommodation, our People & Culture representatives will work with you to meet your needs in a confidential and respectful manner. We believe everyone deserves a seat at the table-and we are taking deliberate action to make this a reality.

Apply Now

Refine Your Search

desktop support jobs in calgary, alberta

Deskside Support Analyst-Onsite

Remote Technical Support Representative - Work from Home (Canada)

IT Support Technician / Integration Support

Senior Client Services IT Technician

Technical support specialist – information technology (IT)

IT Systems & Support Specialist

IT Support Specialist

Level 2 IT Services Technician

Linux System Administrator

Junior IT Support Technician – Calgary Area (On-Site)

IT Support Technician

user support technician

Helpdesk Technician

Support Specialist

user support technician

Desktop Support Engineer (Dispatch /Part-Time)

Desktop Support Landesk - Alberta, Canada

IT Support & Deployment Technician

Conferencing Solutions - IT Analyst

Global Service Desk (GSD) Analyst - Part Time

L1 Support Hero

IT Support Analyst (STU-CP08-902) - Corporate Services

Technical Support Analyst 1

Information Services Technician

Tier 1 Technician (In-Office)

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