We’re looking for a ROCK STAR FOH City Lead to help with our growth and take us to the next level. We are hiring for the position of FOH City Lead for our Calgary Market!
We are in search of a highly motivated and seasoned City Lead for our Calgary market who possesses the leadership qualities needed to elevate our FOH operations. In this role, you will play a crucial part in daily operations, including driving sales, strong floor leadership, training, customer service and profitability. Most importantly, this person will support the supervision, guidance, growth, and development of our FOH team. Being a representative and ambassador of Leopold’s Tavern, you will be required to ensure that the best Leo’s standard of service is provided at all times and adhere to and implement current and new policies/procedures and ensure day-to-day operations are running at optimum capacity.
Ready to lead a team, drive a business, and build something people love being part of?
This isn’t just a management role - it’s your opportunity to take full ownership of a Leo’s market. From culture to customer experience to financial performance, you set the tone and drive the success of your entire team.
At Leo’s, you’re not just managing - you’re leading people, building a brand in your community, and creating an environment where both your team and your business thrive.
What you’ll gain working at Leo’s:
- Full business leadership experience (people, culture, operations, and profitability)
- The ability to build, coach, and develop a high-performing leadership team
- Hands-on ownership of sales, labour, inventory, and financial performance
- Experience growing a business and driving real results
- Leadership development that prepares you for senior roles
What’s in it for you?
Leo’s Livin’ Perks
- Competitive Wages – Excellent pay based on experience, ability, and availability
- Perkopolis – Access to discounts on everyday purchases and entertainment
- Awesome Tips – Busy bars + loyal guests = big rewards for FOH & BOH
- Employee Benefits – Choose a package that fits your lifestyle
- Day-One Benefits – No waiting period for new hires
- Discounts – Up to 50% off food, drinks, and merch for all staff, plus free meals for BOH & managers
- Flexible Scheduling – We’ll work with you, whether part-time or career-building
- Mental Health Support – Partnerships with groups to ensure you get the help you need
- Career Growth – Opportunities to grow into management and Support Team roles
- Gym Discounts – 25% off GoodLife memberships + $0 sign-up fee
- Home Internet & Cell Discounts – Thanks to our partnership with Rogers
- Staff Events – Western Canada–wide staff parties and gatherings throughout the year
- Free Leo’s Gear – Clothing, gear, and internal giveaways
What You’ll Be Doing
Specific Responsibilities, including but not limited to:
- Support Regional Manager to facilitate a culture and work environment that promotes and encourages the wellbeing of our team and community.
- Operational excellence when it comes to giving guests the Leo’s experience.
- Ensure administrative duties are up to date at all stores in the region.
- Manage staff hours, scheduling, discounts and promotions to maximize profitability.
- Daily, weekly and monthly duties are completed such as: Daily cash outs and deposits, stock petty cash/change, ensure adequate bank supplies.
- Follow up with GM’s on building upkeep and maintenance items.
- Work with the staff, GM, RM and Senior Management Team to provide ongoing training, coaching and feedback regarding all overall operations of Leopold’s Tavern.
- Distribute tip outs, verify, and collect cash out discrepancies.
- Ensure daily time cards are accurate.
- Checking to ensure reservations are up to date.
- Ordering and inventory - liquor and beer orders
- General maintenance and supplies.
- Initial interviews, verbal disciplinary notices and provide follow-ups.
- Nightly reports to the management team.
- Delivery of packages.
- Helping with maintenance.
- Keeping an eye on the stores decor, signage, stickers, etc to ensure it is updated or replaced is needed and overall cleanliness
- Covering Provincial GM’s duties while they are out of office
- Keeping up with Workplace posts, lightspeed reports and following up with GM’s about any issues.
- Meeting with supplier reps.
- Assisting with staff movement between stores.
- Working with the staff, RGM and Senior Management Team to provide ongoing training, coaching and feedback regarding all overall operations of Leopold’s Tavern.
What We’re Looking For
In addition to the specific responsibilities, here are the specific job requirements:
- You have a minimum of 2 years of managing experience.
- Able to take feedback positively and to grow as a leader.
- You must practice and execute equal, inclusive and diverse leadership.
- You're good with people.
- Excellent at problem-solving and can think independently.
- You're able to write routine reports and correspondence.
- You have good knowledge of Lightspeed and Microsoft Office and are proficient with email.
- You've got effective communication skills, and you get how important communication is.
- A natural appetite to help others succeed and grow
- The ability to share knowledge and skills with your team
- Exhibit positive floor leadership
- Fill in for your team and step up if they cannot make it work or cannot find proper coverage.
- Organizational and Time Management skills
- Ability to delegate to staff and supervisors
- Have a valid driver's license
- Enjoy being happy and having fun!
- AND you must be awesome!
About Us
At Leo’s, our community bar culture is built on customer service, quality, and fun. We aim to deliver consistency in every visit while making sure both our guests and our crew enjoy the experience.
Our values guide everything we do. We believe in being authentic—what you see is what you get. We stay grateful and humble, knowing that it takes every member of the team to create something great. We’re inclusive, welcoming people from all walks of life and making sure everyone feels they belong. We stay innovative, always looking for new ways to improve and keep things fresh. We’re relentless in our drive to deliver high standards, even when the pace is fast. And we’re always community-minded, because Leo’s is more than just a tavern—it’s a place where people connect.
At Leo’s, there’s no “front of house” and “back of house”—it’s one team, one dream. If one succeeds, we all succeed. Every role matters, and we’ve built an environment where we lift each other up and celebrate wins together.
We’re proud to foster a diverse, welcoming, and safe workplace where everyone feels respected and valued. That commitment has helped us earn recognition as a Deloitte Best Managed Company.
At Leo’s, we value professionalism, respect, and accountability. To keep our team culture positive and productive, we maintain a zero-tolerance approach to negativity, disruptive behavior, or lack of accountability. In short—show up ready to work, respect others, and take ownership of your role. We’re proud of the environment we’ve built, and we’re committed to keeping it supportive and focused.
Our crew is at its best when everyone feels included, respected, and valued. We’re an equal opportunity employer, committed to building a team that represents all kinds of experiences, perspectives, and stories. That mix is what makes working (and hanging out) here awesome.
Decisions around hiring, training, pay, and promotions come down to performance, potential, and passion—not on any protected ground. If you need a hand or an accommodation during the process, just let us know. We’ve got your back.
Ready to Join the Team?
If you meet our hiring criteria, our manager will reach out using the contact info from your resume to set up an interview.
Salary (based on experience): $50,000/year plus tip out, benefits, and Leo’s Livin’ perks.
Thanks for considering Leopold’s Tavern—we can’t wait to meet you.
– The Leo’s Recruiting Team
Pay: From $50,000.00 per year
Benefits:
- Dental care
- Discounted or free food
- Extended health care
- Store discount
Ability to commute/relocate:
- Calgary, AB: reliably commute or plan to relocate before starting work (required)
Experience:
- Hospitality Management: 2 years (required)
- Serving/Bartending: 4 years (required)
- Inventory: 1 year (required)
- Purchasing: 1 year (required)
Licence/Certification:
- Driving Licence (required)
- ProServe (required)
Work Location: In person
