Job Overview
Bloom Dance Company strives to bring out the best in our students, inside and outside of the classroom. Our community is constantly evolving and growing to bring our clients the full package.
Bloom Dance Company is seeking a dynamic, detail-oriented, and professional Administrative, Marketing & Studio Assistant to support the day-to-day operations of our growing studio. This role is ideal for someone with a strong business background, a passion for dance and the arts, and the ability to thrive in a fast-paced, community-focused environment. This position plays a vital role in ensuring smooth operations, accurate communication, and an exceptional client experience.
Hours
- Monday to Thursday from 12:30 pm to 8:30 pm
- Saturday 8am to 1pm
Administrative & Financial Support
- Process family invoices, billing, refunds, credits, and account adjustments with a high degree of accuracy using Jackrabbit and Square.
- Manage Accounts Receivable and Accounts Payable functions, ensuring all financial transactions are recorded correctly and processed in a timely manner.
- Review and verify all financial entries to prevent overcharging, undercharging, or billing discrepancies.
- Monitor declined and overdue payments, communicate professionally with families regarding outstanding balances, and follow up as required.
- Maintain accurate records and reports related to accounts receivable, attendance, registrations, enrollment, and studio finances.
- Prepare financial, enrollment, and operational reports for the Studio Director as requested.
- Provide direct administrative support to the Studio Director, including scheduling, email management, document preparation, and studio communications.
- Assist with student registrations, customer service inquiries, and day-to-day office operations.
- Maintain confidentiality of all student, family, employee, and company information.
- Ensure administrative processes are completed efficiently and in accordance with company policies and procedures.
Client Communication & Policy Enforcement
- Handle client emails, phone calls, and in-person inquiries with professionalism, warmth, and efficiency.
- Effectively communicate and reinforce studio policies, including withdrawals, credits, trial classes, makeup classes, and payment policies.
- Serve as a primary point of contact for customer service concerns and escalate issues to the Studio Director when appropriate.
- Foster positive relationships with students and families while maintaining clear and consistent communication.
Marketing, Communications & Social Media
- Design and distribute monthly studio newsletters using Canva and Jackrabbit to keep families informed and engaged.
- Create and maintain a seasonal calendar of events, promotions, and important studio dates.
- Develop, schedule, and manage branded social media content across Instagram, Facebook, and other relevant platforms.
- Plan and execute seasonal marketing campaigns, special event promotions, and community engagement initiatives.
- Maintain and grow email marketing lists for current, past, and prospective clients.
Studio Operations & Inventory Management
- Manage inventory through Square, including tracking stock levels, processing inventory adjustments, monitoring low-stock items, reconciling discrepancies, and coordinating reorders.
- Oversee merchandise, dancewear, costume, recital, office, and studio supply inventory to ensure adequate stock and accurate records.
- Process retail sales through Square, prepare online orders for pickup, and maintain attractive and organized merchandise displays.
- Research cost-effective suppliers and recommend purchasing strategies to improve operational efficiency and control expenses.
- Support costume measurements, distribution, exchanges, and inventory tracking during recital and performance seasons.
- Maintain a clean, organized, and welcoming studio environment, including reception, office, staff, storage, and common areas.
- Ensure supplies are stocked, materials are organized, and the studio is prepared daily for classes and visitors.
- Assist with opening procedures, lobby presentation, music setup, and overall studio readiness.
Events & General Support
- Support special events, performances, recitals, open houses, registration events, and other studio initiatives.
- Perform additional administrative, operational, and customer service duties as required to support the successful operation of Bloom Dance Company.
Qualifications:
- Strong working knowledge of Square POS, including payment processing, refunds, inventory management, retail sales, reporting, and product management.
- Experience managing Accounts Receivable and Accounts Payable, including invoicing, collections, payment reconciliation, and financial recordkeeping.
- Strong understanding of inventory management, purchasing, vendor coordination, and stock control processes.
- Proficiency with Canva for creating newsletters, marketing materials, social media graphics, and studio communications.
- Proficiency with Google Workspace (Gmail, Docs, Sheets, Drive, Calendar, Forms) and Microsoft Office applications.
- Experience with email marketing platforms and database management systems.
- Strong social media management skills, including content creation, scheduling, community engagement, and campaign execution.
- Excellent organizational, time management, and project coordination skills.
- Strong attention to detail with a commitment to accuracy in financial and administrative work.
- Ability to communicate professionally and confidently with families, staff, vendors, and community partners.
- Ability to work independently, prioritize competing demands, and maintain a high level of professionalism in a fast-paced environment.
Job Type: Full-time
Pay: $25.00-$27.00 per hour
Expected hours: 35.0 – 40.0 per week
Benefits:
- Dental care
- Extended health care
Application question(s):
- Why are you interested in working at Bloom Dance Company?
- What software and tools are you comfortable using? (e.g. Canva, Square, Google, social media platforms)
- Have you created marketing materials or managed social media for a business or organization? If yes, please share examples or describe
- Do you have experience working with children or in a family-oriented environment?
- What makes you a great fit for Bloom’s mission and team?
- Are you available to work Evenings Monday through Thursday from 12:30 pm to 8:30 pm , Saturday mornings from 8am to 1pm?
- Do you have a degree or diploma in Business Administration, Marketing, Communications, or related field
Language:
Work Location: In person
