Requisition ID: 195702
Career Group: Store Careers
Job Category: Retail - Front End
Travel Requirements: 0 - 10%
Job Type: Full-Time
Pay Rate: $19.25 - $26.00
Country: Canada (CA)
Province: British Columbia
City: Courtenay
Location: 9478 Crown Isle Thrifty
Postal Code: V9N 9G4
Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact.
Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees. We are a family nurturing families.
A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.
The Assistant Front End Manager supports and assists the Front End Manager in the efficient and fiscally responsible operation of the department. The Assistant Manager will lead, manage, coach, motivate and train staff to achieve the highest level of customer service, adherence to all Food Safety Protocols, Standard Operating Procedures, corporate policies and Health and Safety, and other programs and initiatives. The Assistant Manager assists in scheduling, management of labour costs, budgets, inventory control, presentation and merchandising, and in the hiring and training of staff. The Assistant Manager will foster customer loyalty, fulfill customer needs and actively contribute to an environment of employee and customer engagement.
- Support a coaching and development culture for all employees, which embraces a passion for food
- Demonstrate outstanding leadership, while serving as a role model
- Assist in managing employees including: selection, orientation, training and development, performance management, succession planning and compensation
- Communicate operational requirements/changes to department employees
- Customer Offering
- Create a shopping experience that engages customers in a way that enhances loyalty, sales, and profit
- Provide superior customer service to meet customer needs
- Demonstrate growth in product knowledge, including awareness of product changes, promotions, and seasonal trends
- Order, receive, organize, rotate, merchandise and present products and stock in accordance with company standards
- Policy/ Regulatory Adherence
- Monitor the implementation of all corporate policies, initiatives, and Standard Operating Procedures, including timely and accurate submission of all relevant documentation as required
- Ensure OH&S, food safety, and other regulatory requirements and procedures are implemented and maintained
- Financial
- Assist the Department Manager in achieving financial targets and maximizing sales and margins, including forecasting, variance analysis and correction, and labour cost control
- Support with managing the department budget
- Personal/ Professional Development
- Thorough understanding of all relevant company programs; attend training as required
- Keeps abreast of local competitor activity, industry trends
- Employee Engagement
- Supports an environment of employee engagement
- Provide feedback for continuous improvement
- Maintain a clean and safe working environment as per Company requirements
- Other duties as require
- High School Diploma
- Minimum of 12 months of retail store experience, in applicable department
- Exposure to reading and analyzing financial reports, and budgets
- Ability to work independently in a fast paced environment
- Above average skills (both oral and written)
- Good work ethic and ability to multi task
We offer a comprehensive Total Rewards package, which varies by role and designed to help our teammates to live better – physically, financially and emotionally.
Our Total Rewards programs goes well beyond your paycheque:
- Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, as well as life insurance and Accidental Death and Dismemberment Insurance*.
- Access to Virtual Health Care Platform* and Employee and Family Assistance Program.
- A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings*.
- A 10% in-store discount at our participating banners and access to a wide range of other discount programs, making your purchases more affordable*.
- Learning and Development Resources to fuel your professional growth.
- Paid Vacation
- Eligible only after working a set number of hours/days worked.
We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.
We may use Artificial Intelligence (AI) tools to support efficiencies in the candidate screening, assessment, and recruitment processes. These AI tools do not make hiring decisions on behalf of the Company, these decisions are made by our Hiring Teams.
Please note: successful candidates will be required to provide documentation to prove their legal ability to work in the position during the onboarding process. Documentation will be assessed by the employer prior to commencement of work.
