Vaughan, On Dispatch manager Jobs – 103 Openings This Week

Field Service Coordinator
Total Power Limited —Mississauga, ON
- $50,000–$60,000 a year
- Overtime
- Microsoft Office
- Organizational skills
- Computer skills
- Designated paid holidays
- Dental care
Dispatch Planner
Georgian Freight Lines inc. —Brampton, ON
- $20–$30 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Dry van
Quick apply
10d
Property Administrator
Avison Young Canada —Mississauga, ON
- $50,000–$65,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
8d
(POOL OF CANDIDATES) TRANSPORTATION RECRUITER
APPLE EXPRESS COURIER —Mississauga, ON
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Service Planning Clerk
ENERCARE —Markham, ON
- $25.47 an hour
- Part-time
- Data analysis skills
- Microsoft Office
- High school diploma or GED
Quick apply
Dispatcher
Newrest —Mississauga, ON
- Weekends as needed
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Wholesale Fulfillment Lead
247 Fulfillment —Mississauga, ON
- $23–$25 an hour
- Weekends as needed
- English
- Warehouse experience
- In-person
Quick apply
Dispatcher
First Student —Orangeville, ON
- Full-time
- Customer service
- High school diploma or GED
- Communication skills
Quick apply
10d
Recruiter
Baig Security —Mississauga, ON
- $400–$800 a month
- Full-time
- Remote
- High school diploma or GED
- Human resources
- Recruiting
Project Coordinator
Smart Installs Inc. —Mississauga, ON
- $60,000–$75,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Travel
- Organizational skills
- Mileage reimbursement
- Disability insurance
Quick apply
10d
Logistics Shipping Coordinator - Afternoon Shift
Ryder System —Oakville, ON
- $25.50 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Profit sharing
- Dental care
3d
Dispatch and Customs Coordinator
west coast commodities inc. —Milton, ON
- $42,000–$45,600 a year
- Full-time
- Analysis skills
- Data entry
- Organizational skills
Quick apply
EXPERIENCED DISPATCHER NEEDED-DRYVAN AND FLATBED
D EXPRESS —Etobicoke, ON
- $18.51–$26.13 an hour
- Weekends as needed
- Microsoft Office
- Bachelor's
- In-person
Quick apply
Dispatcher Logistics
Ram Freight Solutions Ltd. —Vaughan, ON
- $17.60–$20.00 an hour
- Full-time
- Microsoft Excel
- Communication skills
Quick apply
Order Picker (Stager)
Greenhouse —Mississauga, ON
- $21.25 an hour
- Nights as needed
- English
- High school diploma or GED
- No university degree
- Wellness program
- Dental care
Quick apply
Market Logistics Coordinator
Sunbelt Rentals of Canada —Brampton, ON
- $29.55–$40.62 an hour
- Full-time
- High school diploma or GED
- Organizational skills
- Computer skills
- Dental care
- Tuition reimbursement
Quick apply

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Operations Manager
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A growing service-based organization is seeking an experienced Operations Manager to oversee multi-site field operations.
$85,000–$100,000 a year
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Field Service Coordinator

Total Power Limited
Mississauga, ON

Apply Now

Job details

Full-time

Benefits

RRSP match
Designated paid holidays
Dental care
Tuition reimbursement
Paid time off
Employee assistance program
Vision care
On-site parking

Skills

CSS
Microsoft Office
Organizational skills
Certified Scrum Master
Computer skills
Negotiation
Time management

Full job description

What You’ll Do – The Role (Responsibilities)

Ensure all customer interactions (both internally and externally) are performed to the expectations of excellent customer service, including facilitating our commitment to be on time, conveying what to expect, ensuring the technician arrives prepared, and developing a strong relationship and understanding of the various sites and site personnel.
Maintain open communication with Service Managers to maximize awareness of field operations and requirements.
Confirm availability and staging of all required parts and/or equipment for the technician at the most efficient pickup point including off-site storage units.
Facilitate payment means, pre-approvals, purchase orders, and initiate opening of new accounts.
Emergency dispatching - ensure the 20-minute rule is followed and that urgency, creditworthiness and the appropriate technician are considered prior to response. Ensure proper and timely communication with the customer so they may clearly understand when to expect our TPL technician on site.
Scheduling contracted maintenance work (PM, PMO, Monthly, Weekly, LBT) – ensure each technician is properly distributed the work for each assigned account and that it is completed within the assigned month as efficiently as possible.
Invoicing - ensure work orders are opened and closed on a timely basis to properly support technicians in the field and increase productivity. Verify the accuracy of all work orders prior to invoicing i.e. technician hours, labour rates, and parts used must be accounted for and billed correctly prior submitting the invoice. All completed work orders must be invoiced within 72hours of the work performed.
Monitor multiple National Smart Lists to determine available calls that can be invoiced.
Create Customer invoices for contractual Field Service work performed. Ensure accuracy in amounts compared to contracts.
Process invoices and forward them to our customers by mail or email, adjusting invoices as needed with the required credits.
Monitor return invoice inbox for customer correspondence and rejected invoices.
Follow up with the branches, technicians for completion of documentation.
Verify that all supporting documentation is attached to each invoice.
Ensure metrics set in place with monthly goals are achieved.
Attend quarterly meetings and be ready to share ideas revolving around invoicing.
Coordinating warranty work– ensure work-orders are opened and coded as warranty when applicable and the status of the call is communicated to the Warranty Coordinator. Ensure technicians are aware of the time allowed to complete the warranty repair and that necessary approval is received from the manufacturer prior to completing the work.
Scheduling Quoted Repairs - Ensure that all recommended repairs are quoted by the Service Sales team prior to proceeding with any additional work. All approved major and minor repairs shall then be scheduled and executed in a timely manner, after verifying that any parts required to complete the repair are in stock and allocated to the job.
Verifying technician timecards – submit technician timecards to the CSM daily by 10am. Prior to submission, verify that time sheet numbers align with invoicing. Notify the CSM of any discrepancies.
Efficient scheduling - Dispatch technicians within their territories, minimizing windshield time and maximizing productivity and by way of efficient scheduling. Ensure that each technician is qualified to perform the work at a given site and clearly communicate the requirements of the job, including the site contact, to the technician.
Communication - Proactively advise customers of after-hours rates and alternatives prior to dispatching when overtime charges may apply. Work with the contracts department to establish policies, practices, and systems to improve the invoicing function and process. Interact with other department personnel to ensure accurate accounting on all invoices.
Documentation - as work orders are completed, ensure that any noteworthy information relayed by the technician e.g. parts required, cable lengths, number of techs required for execution, or any other special requirements are documented accurately for future reference. Ensure all related company documents are accurate, professional, spell checked, and aesthetically pleasing for all our customers and suppliers.
In the case of a power outage or declared State of Emergency by any level of Government, be available for work.
Other tasks and responsibilities as may be required from time to time consistent with the growth and development of Total Power and the position of CSS.

What You Need (Requirement)

Minimum 2 years’ dispatching experience in a similar industry.
Demonstrated ability to troubleshoot basic questions of a technical nature.
Excellent working knowledge of Microsoft Office, and strong computer skills / aptitude.
Time management, accountability, and dependability.
Excellent communication; verbal and written.
Excellent problem solving, negotiation, and decision-making skills.
Excellent organizational skills with strong multi-tasking capabilities.

We Offer

Comprehensive medical, dental, and vision benefits.
Employer RRSP matching program.
Health & wellness spending accounts and Employee Assistance Program.
Paid time off and statutory holidays.
Tuition reimbursement and professional development opportunities.
Company vehicle for select roles and on-site parking.

Apply Now

Refine Your Search

dispatch manager jobs in vaughan, on

Field Service Coordinator

Dispatch Planner

Property Administrator

(POOL OF CANDIDATES) TRANSPORTATION RECRUITER

Service Planning Clerk

Dispatcher

Wholesale Fulfillment Lead

Dispatcher

Recruiter

Project Coordinator

Logistics Shipping Coordinator - Afternoon Shift

Dispatch and Customs Coordinator

EXPERIENCED DISPATCHER NEEDED-DRYVAN AND FLATBED

Dispatcher Logistics

Order Picker (Stager)

Market Logistics Coordinator

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