Alberta Help desk support Jobs – 98 Openings This Week

IT Support Specialist - New Elementary Campus
Edmonton Islamic Academy —Edmonton, AB
- Full-time
- Azure
- Computer Science
- Customer service
- Dental care
4h
Integrated Services - Systems Analyst
F12.net —Edmonton, AB
- Full-time
- SharePoint
- Disability insurance
- Dental care
Quick apply
2h
Admin Assistant
Humble Insurance Brokers Inc. —Edmonton, AB
- $16–$20 an hour
- Full-time
- Bilingual
- Google Suite
- Customer service
Quick apply
4h
BLE Senior Software Engineer/Developer
Garmin International, Inc. —Cochrane, AB
- Full-time
- Computer Science
- Engineering
- C++
- Wellness program
- Employee stock purchase plan
5d
Customer Success Team Lead
Iconic POS —Calgary, AB
- $16–$19 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Sales & Administrative Assistant
VB Education Consulting —Edmonton, AB
- From $17.60 an hour
- Part-time
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply
13d
Office Administrator/Executive Assistant
Cloudy4 Web Services Inc. —Edmonton, AB
- From $15 an hour
- Part-time
- Customer service
- English
- Microsoft Office
Quick apply
8d
Project Manager
Stantec —Edmonton, AB
- Temporary
- PMP
- Engineering
- Microsoft Office
- Wellness program
- Employee stock purchase plan
Senior Project Manager- Water Infrastructure
Stantec —Edmonton, AB
- Temporary
- PMP
- Engineering
- Microsoft Office
- Wellness program
- Employee stock purchase plan
Full Stack Developer - DevOps & Cloud Systems
BrightOrder Inc. —Canada
- $95,000–$115,000 a year
- Full-time
- Remote
- Oracle
- DevOps
- Databases
- Dental care
- Vision care
Quick apply

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IT Support Specialist - New Elementary Campus
Edmonton Islamic Academy —Edmonton, AB
Valid Class 5 driver's license is an asset. Diploma or degree in Information Technology, Computer Science, or a related field, or an equivalent combination of…
4h

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IT Support Specialist - New Elementary Campus

Edmonton Islamic Academy
Edmonton, AB

Apply Now

Job details

Full-time
4 hours ago

Benefits

Dental care

Skills

Class 5 Licence
TCP
Azure
Operating systems
Computer Science
Customer service
iOS
Windows
DHCP
Analysis skills
Computer hardware
Virtualization
IT support
DNS
MacOS
TCP/IP
Cybersecurity
Communication skills
Active Directory
Time management
Information Technology
VPN

Full job description

Edmonton Islamic Academy is seeking a knowledgeable and customer-focused IT Support Specialist to join our growing team at our new elementary campus. This is an exciting opportunity for an IT professional who enjoys solving technical challenges, supporting innovative learning environments, and making a meaningful impact in education.

Reporting to the Director of Information Technology, the IT Support Specialist will provide technical support to faculty and staff while maintaining the school's technology infrastructure. The successful candidate will possess strong technical expertise, excellent communication skills, and a commitment to delivering exceptional customer service in a collaborative school environment.

Key Responsibilities

Technical Support

Provide responsive onsite technical support to faculty, staff, and administration.
Diagnose and resolve hardware, software, networking, and system issues in a timely manner.
Install, configure, maintain, and troubleshoot:
- Windows and macOS computers
- iPads, Chromebooks, and mobile devices (iOS and Android)
- Printers, projectors, interactive displays, and classroom technology
Set up computers, user accounts, and peripheral equipment for new employees and classrooms.

Systems & Network Administration

Support and maintain:
- Microsoft 365 and Microsoft Entra ID (Azure Active Directory)
- Active Directory, Group Policy, DNS, DHCP, and file services
- Wireless networks, switches, firewalls, and internet connectivity
- Virtual environments and backup systems
Monitor network performance and ensure system reliability, security, and availability.

IT Projects

Assist with planning, implementation, and deployment of new technology initiatives.
Support classroom technology upgrades and campus expansion projects.
Document system configurations, procedures, and technical standards.
Coordinate with vendors for equipment procurement, warranty repairs, and technical support.

Help Desk & Customer Service

Manage support requests through the IT ticketing system.
Maintain accurate documentation of incidents, resolutions, and inventory.
Prioritize requests to ensure timely service and minimal disruption to learning.
Provide friendly, professional, and patient support to users with varying levels of technical knowledge.

Security & Compliance

Support cybersecurity best practices, user account management, and device security.
Assist with software updates, system patching, antivirus management, and data protection procedures.
Help ensure technology systems comply with organizational policies and industry best practices.

Qualifications

Diploma or degree in Information Technology, Computer Science, or a related field, or an equivalent combination of education and experience.
Minimum 3 years of hands-on IT support experience in an educational, corporate, or enterprise environment.
Experience supporting Microsoft 365, Microsoft Entra ID (Azure AD), Active Directory, and Windows environments.
Strong knowledge of:
- Windows and macOS operating systems
- Computer hardware and peripherals
- Networking fundamentals (TCP/IP, DNS, DHCP, VPN, wireless networking)
- Microsoft 365 administration
- Mobile device management
- Virtualization technologies
Experience with Google Workspace for Education is considered an asset.
Valid Class 5 driver's license is an asset.

Skills & Competencies

The successful candidate will demonstrate:

Excellent troubleshooting and analytical skills.
Strong communication and interpersonal abilities.
Outstanding customer service with a positive, solution-focused attitude.
Strong organizational and time management skills.
Ability to manage multiple priorities in a fast-paced educational environment.
Ability to work independently while contributing effectively to a collaborative team.
High level of professionalism, integrity, and attention to detail.
Commitment to continuous learning and staying current with emerging technologies.

Why Join Edmonton Islamic Academy?

At Edmonton Islamic Academy, technology plays an important role in supporting student achievement and innovation in the classroom. As part of our IT team, you will help provide reliable, secure, and modern technology solutions that empower students, educators, and staff every day.

We offer:

Competitive annual salary
Comprehensive health and dental benefits
Pension plan
Professional development opportunities
Supportive and collaborative work environment
Opportunity to work in a growing and innovative educational organization

This position is open to all qualified applicants; however, only those selected for an interview will be contacted. We thank all applicants for their interest in employment with Edmonton Islamic Academy.

Apply Now

Refine Your Search

help desk support jobs in alberta

IT Support Specialist - New Elementary Campus

Integrated Services - Systems Analyst

Admin Assistant

BLE Senior Software Engineer/Developer

Customer Success Team Lead

Sales & Administrative Assistant

Office Administrator/Executive Assistant

Project Manager

Senior Project Manager- Water Infrastructure

Full Stack Developer - DevOps & Cloud Systems

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