Front desk coordinator Jobs

Dental Receptionist - Lead / Treatment Coordinator
Dental Office Richmond hill —Richmond Hill, ON
- $25–$32 an hour
- Full-time
- Microsoft Excel
- Customer service
- Supervising experience
- Dental care
Quick apply

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Dental Receptionist - Lead / Treatment Coordinator
Dental Office Richmond hill —Richmond Hill, ON
Process insurance claims, treatment estimates, billing, and payments. Follow up on outstanding treatment plans and patient recalls.
$25–$32 an hour
Quick apply
Administrative Services Coordinator - 1-2 Years - Toronto (In-Office)
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College diploma or university degree in a related field is an asset. Sorting, coding, and filing records based on internal client instructions.
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Dental Receptionist - Lead / Treatment Coordinator
Dental Office Richmond hill —Richmond Hill, ON
Process insurance claims, treatment estimates, billing, and payments. Follow up on outstanding treatment plans and patient recalls.
$25–$32 an hour
Quick apply

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Dental Receptionist - Lead / Treatment Coordinator

Dental Office Richmond hill
Richmond Hill, ON

Quick apply

Job details

Full-time

Benefits

Dental care

Skills

Microsoft Excel
Dental assisting
Customer service
Dental receptionist
Supervising experience
Front desk
Dental office experience
Office management
Leadership
Communication skills

Full job description

Lead Dental Receptionist / Front Desk CoordinatorJoin Our Friendly, Modern Dental Practice

We are looking for an Experienced, energetic, and highly organized Lead Dental Receptionist to become the face of our practice. If you thrive in a fast-paced environment, love helping patients, and enjoy taking ownership of the front office, we'd love to meet you.

This is a leadership role for someone with strong dental administration experience who can keep our schedule running smoothly, provide exceptional customer service, and support our clinical team. You'll work closely with the dentist and help ensure every patient has an outstanding experience from the moment they walk through our doors.

Responsibilities

Welcome patients and provide an exceptional first impression
Manage appointment scheduling and optimize the daily schedule
Answer phones, respond to emails, and handle patient inquiries professionally
Process insurance claims, treatment estimates, billing, and payments
Manage patient records and maintain accurate documentation
Coordinate with the clinical team to ensure efficient patient flow
Follow up on outstanding treatment plans and patient recalls
Assist with collections and accounts receivable
Order office supplies and maintain front office organization
Train and mentor new front desk team members when required
Help improve office systems and contribute to a positive team culture
Support the dentist with administrative tasks as needed
Assist with patient concerns professionally and compassionately

Qualifications

Minimum 5 years of dental reception experience (required)
Previous experience using Abeldent (strong asset)
Strong knowledge of dental insurance, treatment planning, and scheduling
Excellent communication and customer service skills
Highly organized with exceptional attention to detail
Comfortable multitasking in a busy environment
Positive attitude with a team-first mindset
Proficient with Microsoft Excel, Google Workspace, and standard office software
Previous leadership or supervisory experience is an asset
Previous dental assisting experience is considered a strong asset

What We're Looking For

The ideal candidate is:

Friendly, confident, and professional
Reliable and dependable
Calm under pressure
Detail-oriented
Proactive and takes initiative
Passionate about delivering outstanding patient care
Able to build lasting relationships with patients and team members

What We Offer

Competitive compensation based on experience
Supportive and respectful team environment
Modern, well-established practice
Opportunities for professional growth
Stable, full-time position

If you take pride in providing exceptional patient service and enjoy being the leader of a busy front office, we'd love to hear from you.

Pay: $25.00-$32.00 per hour

Experience:

Front desk: 3 years (required)

Work Location: In person

Quick apply

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