We are looking for a Lead Bartender to join our team!
Are you passionate about mixology, customer service, and have a flair for creating unforgettable experiences? This is the perfect job for you!
Job Description
As a Lead Bartender, you have the authority to exceed guest expectations by creating a warm and welcoming atmosphere that coincides with our "we've been expecting you" sense of arrival for our guests. Your role is crucial because you are pivotal in the guest's impression of quality service throughout our hotel. From providing efficient and friendly service to setting the stage for a personable dining experience, you will maximize food & beverage revenue while creating a lasting impression on our guests.
Key Focuses
- Partner with the Food & Beverage Manager to ensure the smooth and efficient operation of the bar and restaurant.
- Lead by example in delivering exceptional guest service, creating a welcoming and memorable bar experience.
- Prepare beverages and fulfill all bar orders for servers in a timely and consistent manner.
- Support the development and execution of creative, locally inspired, and seasonal cocktail menus.
- Oversee bar inventory, including monthly counts, tracking usage trends, and coordinating timely replenishment.
- Maintain a clean, organized, and fully stocked bar area, ensuring all health, safety, and hygiene standards are met.
- Accurately process cash and cashless transactions using the POS system.
- Support daily bar preparation, including crafting house-made syrups, garnishes, and other ingredients.
- Contribute to team success by assisting with training, coaching, and maintaining high service standards.
- Demonstrate strong attention to detail, accountability, and a proactive approach to daily operations.
Experience/Passions/Education
- Excellent customer service and communication skills.
- Ability to work in a fast-paced, high pressure environment without sacrificing quality.
- Minimum of two years of bartending experience in a hotel or upscale establishment is required.
- Previous experience as a server or in a food & beverage position is an asset.
- Tech savvy.
- Valid ProServe certification is required.
- Knowledge of local alcohol laws and regulations.
Amazing Perks
- Competitive wages and Health and Wellness benefit plan.
- Paid on-the-job training with additional learning opportunities.
- Growth and development opportunities, both personal and professional.
- Personal days: 5 per year after 90 days of continued full-time employment.
- Marriott Employee Travel program providing you with discounted room rates and food and beverage discounts at any of Marriott's chain of hotels.
- Pomeroy Stay Travel Program.
- Food and Beverage discounts at the Botanicus Kitchen + Bar.
Working Conditions
This position may work dayshift, afternoon, or evening shift any day of the week or weekend with long days to meet periodic upturns in business demands or meet deadlines. This position is set in a fast-paced and, at times, high-pressure environment that requires continuous physical movement, the ability to lift up to 30 lbs., and the ability to manage multiple sequences and demands. There may be periods of independent work and changes in temperature from the back to the front of the house.
At Westin, we understand each guest is unique; hence, we customize care and attention to create a personalized and distinctive experience. We believe in proactively meeting guest needs and not just reactively. We inspire associates to tap into their intuition to anticipate guest's every desire. At Westin, we offer our guests countless opportunities to maintain their well-being while restoring a sense of control so that they leave feeling better than when they arrived.
About Pomeroy Lodging
Pomeroy Lodging is Western Canada's leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
