Clinic Admin & Patient Care Coordinator
Join a fast-growing team transforming women's health across Canada!
Who You Are
You’re the kind of person who makes things run smoothly - the calm in the chaos, the details wizard, the behind-the-scenes powerhouse who keeps everyone and everything on track. You love a good checklist, get satisfaction from solving small problems before they become big ones, and you find joy in making patients feel supported and cared for from the moment they walk in (or email!) to the moment they leave.
You’re organized, responsive, and thrive in a fast-paced environment where no two days are the same - but every day involves helping women get the care they need. You love being the go-to for your team and believe that great admin is at the heart of a great clinic experience.
If you’re passionate about women’s health, have a strong work ethic, and get a genuine thrill from crossing things off your to-do list, we’d love to meet you.
What You’ll Be Doing
This is a task-heavy, hands-on role with a big impact. You’ll be supporting both patients and practitioners - and playing a key part in the day-to-day operations of a clinic that’s growing fast and changing lives.
Here’s a snapshot of your day-to-day:
- Be the first face (and voice) patients see and hear - offering a warm, professional welcome via phone, email, and in person
- Manage incoming and outgoing communication across multiple platforms
- Oversee intake forms, test results, scheduling, and internal documents using Jane (our electronic medical records system)
- Process invoices, insurance billing, and payments during patient checkouts
- Help patients feel seen and supported through clear, compassionate communication
- Coordinate with clinical teams to ensure schedules, documents, and appointments are running like clockwork
- Support community outreach, clinic events, and growth projects
- Pitch in wherever needed - from tracking supplies to solving problems before they land on someone’s desk
You’ll Love This Role If You:
- Are energized by structure, systems, and streamlining processes
- Thrive in a high-volume, high-impact role where your organizational skills shine
- Have excellent attention to detail (seriously - you notice the little things!)
- Communicate clearly and empathetically
- Like being part of a collaborative, passionate team that’s changing how women experience healthcare
- Are tech-savvy and confident working with tools like Microsoft Office and Jane EMR (or willing to learn!)
- Are eager to be part of a growing company where your contributions matter every day
Bonus Points If You:
- Have an interest in women’s health, holistic care, or naturopathic medicine
- Have experience in healthcare, wellness, or clinic administration
- Can juggle multiple moving pieces with a sense of calm and humor
Who We Are
Advanced Women’s Health is a fast-growing network of integrative health clinics that’s transforming how women access care in Canada. Our team includes Naturopathic Doctors, acupuncturists, pelvic floor physiotherapists, osteopathic practitioners, mental health professionals and more - all working together to help women feel like themselves again, naturally.
Our culture is collaborative, inclusive, and values-driven. We’re passionate about growth - for our patients, our team, and our mission.
How to Apply
To apply, please email us with the following:
- In your response please include:
- Please review the clinic website and email your resume and cover letter to the info@ location email
- A cover letter (min 200 words) that includes your availability (hours you can work and your start date).
- Please make the cover letter the body of your email.
- Please include the word PINEAPPLE in the subject line or cover letter of your email.
Visit our website to learn more before you apply - we want to work with people who are excited about what we do.
Job Type: Part-time
Pay: From $20.00 per hour
Benefits:
- Paid time off
- Store discount
Work Location: In person
