tundra process Jobs

Operations Officer II - Bilingual
Tundra Technical Solutions —Mississauga, ON
- $19–$23 an hour
- Contract
- Hybrid work
- Bilingual
- Microsoft Word
- Microsoft Excel
Quick apply
3d
BigID Functional Lead
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- Dental care
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Inside Technical Sales - Measurement & Analytical
Wajax Limited —Grande Prairie, AB
- Microsoft Word
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Technical Sales Specialist - Control Panels
Wajax Limited —Calgary, AB
- Microsoft Powerpoint
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Frontiers North Adventures —Churchill, MB
- $19.00–$21.85 an hour
- Overtime
- Serving
- Bar
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Engineer II, Mechanical
Tundra Launchpad —North Vancouver, BC
- $42–$54 an hour
- Contract
- Microsoft Powerpoint
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- Microsoft Excel
Engineer II, Electrical
Tundra Launchpad —North Vancouver, BC
- $42–$56 an hour
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Seasonal Supervisor, Tundra Grill & Concessions at Assiniboine Park
Park Hospitality at Assiniboine Park, Compass Group Canada —Winnipeg, MB
- $18.87 an hour
- Part-time
- Customer service
- Restaurant
Quick apply
1d
Seasonal Cook, Tundra Grill & Concessions, at Assiniboine Park Conservancy
Park Hospitality at Assiniboine Park, Compass Group Canada —Winnipeg, MB
- $19.50 an hour
- Part-time
- Customer service
- Cooking
- High school diploma or GED
Quick apply
1d

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Operations Officer II - Bilingual
Tundra Technical Solutions —Mississauga, ON
Refer or escalate processing or operational issues as needed based on a solid understanding of the issue, connecting with the appropriate function/partner to…
$19–$23 an hour
Quick apply
3d

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Operations Officer II - Bilingual

Tundra Technical Solutions
Mississauga, ON

Quick apply

Job details

Contract
3 days ago

Skills

Bilingual
Microsoft Word
French
Microsoft Excel
Microsoft Outlook
English
Microsoft Office
Analysis skills
AI
Communication skills
Time management

Full job description

Job Title: Operations Officer II - Bilingual
Location: Mississauga, ON (Hybrid)
Estimated Duration: 12 Months

SUMMARY OF THE ROLE:
Typical Day-to-Day Responsibilities: Dealing with external partners, managing finances, reviewing requests, verifying client information, updating account details, handling transaction accounts, and collaborating closely with retail partners.

Provide a broad range of operational support and perform general to specialized transactions and/or other processing activities for own Operations and Business Services function. May contribute to analysis/reporting on critical projects or special initiatives that strengthen our operating model/processes and elevate service quality.
CUSTOMER:

Execute transactions accurately, on time, and in line with established guidelines/procedures while adhering to formal or informal Service Level Agreement(s) (SLAs)
Refer or escalate processing or operational issues as needed based on a solid understanding of the issue, connecting with the appropriate function/partner to facilitate resolution and ensure that service quality is maintained
Identify opportunities to improve service delivery
Support partners with incoming transactions, validating information as needed to perform adjustments within authority levels
Interact with partners by responding to requests in an effective and timely manner

SHAREHOLDER:

Prioritize and manage own workload to meet Service Level Agreement (SLA) requirements for service and productivity
Understand internal and industry regulations and trends, remain informed of emerging issues, and apply appropriate due diligence in adherence with operating policies/procedures
Consistently exercise discretion in managing correspondence, information, and all matters of confidentiality; escalate issues where appropriate
Support the timely and accurate completion of business processes- Actively review internal processes/activities and provide ideas for process improvement
Investigate and escalate non-standard or high-risk activities as appropriate
Adhere to enterprise frameworks and methodologies that relate to operations activities for own area (e.g. Anti-Money Laundering, Business Continuity Management)
Be knowledgeable of and comply with Bank Code of Conduct

Skills:

Bilingual – French/English
Ability to adhere to strict deadlines and handle high volumes of work
Excellent quantitative and analytical skills- Excellent organizational and time management skills
Ability to work independently, as well as part of a team
Self-motivated and goal-oriented
Ability to adapt to changing policies and procedures
Attention to detail is crucial
Understanding of MM and FX Products (e.g. Options, Foreign Exchange spots and forwards, Money Market deposits and loans)
Sound knowledge of Microsoft Office, proficiency in Excel is a must, coupled with the ability to learn and apply skills to new software programs
Knowledge of Global and WSS platforms would be an asset

Education/Experience:

0-2 years experience in a Trade Processing related role, preferably experience with cash products (such as Loans, Deposits, Swaps, and Forwards)

MUST HAVE Hard Skills:

Fully bilingual in English and French- written and verbal
5 years of banking experience is required
Prior experience in an SLA based role
Microsoft 365 proficiency- Excel, Outlook, and Word
Comfortable using AI technology

SOFT SKILLS:

Excellent communication skills
Decision making skills
Attention to detail

NICE-TO-HAVE

Legal experience- working with legal documents

Pay: $19.00-$23.00 per hour

Work Location: Hybrid remote in Mississauga, ON

Quick apply

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Operations Officer II - Bilingual

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