Top Shelf Closets and Glass Inc. is Edmonton’s leading manufacturer and installer of closet shelving, shower doors, mirrors, closet doors, room dividers, frameless shower glass and custom cut interior glass. Top Shelf Closets and Glass works closely with new home builders, renovators, infill specialists and retail clients to exceed customer expectations. We provide high quality products with each item customized for the perfect fit and installation. Top Shelf’s custom closet and glass solutions are tailored to each individual job with all aspects of design and budget in mind. Learn more about us here: https://www.tscg.ca
We are currently seeking a dynamic leader for our fast-paced production facility.
Position Summary
The Production Manager is responsible for the overall leadership, performance, and continuous improvement of Top Shelf Closets & Glass manufacturing operations. Reporting to the General Manager of Top Shelf Closets & Glass and the Chief Operating Officer of Clear Path, this position oversees all production activities across multiple product lines while ensuring safety, quality, efficiency, and on-time delivery.
The Production Manager is accountable for developing people, improving systems, eliminating waste, and creating a culture of operational excellence. The role provides direct leadership to approximately 23 employees and is responsible for all aspects of workforce leadership, including hiring, performance review, employee development, discipline, and termination decisions.
Production Operations
- Lead all daily manufacturing, assembly, warehouse, and shipping activities.
- Develop production schedules and allocate resources to meet customer delivery requirements.
- Monitor workflow across all departments and address bottlenecks proactively.
- Ensure production targets, quality standards, and efficiency goals are consistently achieved.
- Coordinate priorities with project coordinators, installation teams, and management.
- Maintain accurate production status reporting and communicate progress regularly.
People Leadership & Accountability
- Recruit, interview, hire, onboard, and train team members.
- Lead, coach, and develop production employees and supervisors.
- Conduct performance reviews and establish development plans.
- Provide ongoing coaching, feedback, and performance management.
- Administer disciplinary actions in accordance with company policies.
- Make staffing decisions including promotions, transfers, and terminations.
- Foster a culture of teamwork, accountability, respect, and continuous improvement.
- Ensure staffing levels align with production requirements.
Quality Assurance
- Ensure products meet company quality standards and customer expectations.
- Implement quality control procedures throughout all production departments.
- Investigate production errors and implement corrective actions.
- Reduce waste, rework, and defects through process improvement.
Health & Safety
- Ensure compliance with Alberta Occupational Health and Safety legislation.
- Promote and maintain a strong safety culture.
- Conduct regular safety inspections.
- Assist in incident investigations and corrective actions.
- Ensure employees receive proper safety training and equipment.
Asset & Facility Management
- Oversee maintenance of production equipment, machinery, and facility assets.
- Coordinate preventative maintenance programs.
- Manage relationships with equipment vendors, contractors, and service providers.
- Ensure the facility, warehouse, yard, and loading areas remain organized, safe, and operational.
- Support capital equipment planning and facility improvement initiatives.
Continuous Improvement
- Identify opportunities to improve efficiency, productivity, and quality.
- Implement Lean Manufacturing and Lean Production methods where appropriate.
- Monitor key performance indicators and develop improvement plans.
- Support growth through scalable operational processes.
Qualifications
Required:
- Minimum 5 years of leadership experience in a manufacturing, production, or industrial environment.
- Proven experience leading teams of 20+ employees.
- Strong knowledge of production planning, scheduling, and workflow management.
- Excellent leadership, communication, and organizational skills.
- Strong problem-solving and decision-making abilities.
- Proficiency with Microsoft Office and production management systems.
- Valid driver's license.
Preferred:
- Post-secondary education in Operations Management, Manufacturing, Engineering, Business Administration, or a related discipline.
- Experience in glass fabrication, cabinetry manufacturing, millwork, construction products, or custom manufacturing.
- Knowledge of CNC equipment, edge banders, glass processing equipment, and related production machinery.
- Experience with Lean Manufacturing, Lean Production methods, continuous improvement initiatives, or similar operational excellence programs.
- Experience with ERP systems, preferably SAP Business One.
Key Performance Indicators
- On-time production completion
- Production efficiency and labour utilization
- Product quality and defect rates
- Workplace safety performance
- Equipment uptime
- Employee engagement and retention
- Facility organization and housekeeping standards
- Achievement of departmental budget targets
Working Conditions
- Full-time permanent position.
- Primarily based within a manufacturing environment.
- Combination of office, production floor, and yard responsibilities.
- Occasional lifting, equipment inspections, and participation in production activities may be required.
Pay: $100,000.00-$130,000.00 per year
Benefits:
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Profit sharing
- Store discount
- Wellness program
Work Location: In person
