brantford, on security Jobs – 218 Openings This Week

Service Coordinator - Security Solutions
Convergint Technologies Ltd —Brantford, ON
- $55,000–$60,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Designated paid holidays
- Dental care
Quick apply
3d
Full Time Security Dispatch Co-Ordinator | Conestoga College - Kitchener
Paragon Security —Kitchener, ON
- $23.46 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Dental care
- Flexible schedule
Quick apply
5d
Loss Prevention Specialist Full Time
The Home Depot Canada —Kitchener, ON
- $22–$24 an hour
- Weekends as needed
- Hybrid work
- High school diploma or GED
- Analysis skills
- Travel
Security Guard/Crowd Controller
Regium SQ —Hamilton, ON
- $17.20–$26.83 an hour
- Part-time
- Microsoft Word
- Up to 50% travel
- Travel
- Flexible schedule
Quick apply
2d
Security Guard-Corporate Security
Securitas Security Services —Waterloo, ON
- $26 an hour
- Part-time
- CPR Certification
- Customer service
- English
11d
Security Guard
Swift Security —Brantford, ON
- $18 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Bachelor's
Quick apply
6d
Security Shift Supervisor - Rotational Swing Shifts
Allied Universal —Waterloo, ON
- $25.44 an hour
- Weekends as needed
- CPR Certification
- Customer service
- Supervising experience
- Dental care
- Employee assistance program
Quick apply
14d
Agent de sécurité
Securitas Security Services —Brantford, ON
Supervisor - Security
AFIMAC Canada —Brantford, ON
- $25 an hour
- 12 hour shift
- English
- High school diploma or GED
- Supervising experience
Quick apply
Security Officer
Gateway Casinos —Woodstock, ON
- $22.74 an hour
- Part-time
- CPR Certification
- Analysis skills
- First Aid Certification
Pre-Board Screening Officer
GardaWorld Security Screening Inc. —Hamilton, ON
- $19.61–$28.90 an hour
- High school diploma or GED
Quick apply
Sales Development Representative – Industrial Security Systems
Force Vision —Burlington, ON
- From $800 a month
- Full-time
- Hybrid work
- Sales
- English
- Organizational skills
- Work from home
- Flexible schedule
Quick apply
Tactical Security Guard/Loss Prevention Officer
Lion Guard Corporation —Burlington, ON
- $17.60–$21.00 an hour
- Part-time
- CPR Certification
- First Aid Certification
- Communication skills
- Dental care
- Life insurance
Quick apply
Information Systems Security Manager
RideCo —Waterloo, ON
- $120,000–$150,000 a year
- Windows
- AWS
- Bachelor's
- Dental care
- Flextime
Quick apply
On-Call/Floater Concierge Security Guards — Burlington, ON
iGuard360° —Burlington, ON
- $18.10 an hour
- Part-time
- Hospitality
- CPR Certification
- First Aid Certification
Quick apply
14d
IT Infrastructure and Cyber Security Manager
Vertical Staffing Resources —Waterloo, ON
- $95,000–$115,000 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- PMP
- Employee assistance program
- Paid sick leave
Quick apply
Video Surveillance Agent (Shift Lead) - GSOCC
iGuard360° —Hamilton, ON
- $23 an hour
- Full-time
- Customer service
- English
- High school diploma or GED
- Dental care
- Life insurance
Quick apply
5d
Emergency Services Dispatcher
Securitas Security Services —Cambridge, ON
- $21.44–$26.08 an hour
- Full-time
- Microsoft Word
- CPR Certification
- Microsoft Excel
Fire Prevention Inspector
Securitas Security Services —Woodstock, ON
- $23.95–$26.37 an hour
- Night shift
- High school diploma or GED
- In-person
Security Guard Temp Full-Time (18 Month Contract)
Hamilton Urban Core Community Health Centre —Hamilton, ON
- $37,322.20–$44,436.86 a year
- Temporary
- CPR Certification
- First Aid Certification
- Communication skills
- Employee assistance program
Quick apply
Patrol Team
Canadian Protection Services —Hamilton, ON
- Part-time
- CPR Certification
- Customer service
- First Aid Certification
Nightclub Security
Watchdog Security —Hamilton, ON
- $20 an hour
- Part-time
- English
- High school diploma or GED
- Bachelor's
Quick apply
Security Guard, Government Complex
GardaWorld —Brantford, ON
- $20.60 an hour
- Part-time
- First Aid Certification
- Flexible schedule
Quick apply
6d
Security Guard and Linesmen
National Port Security Services —Hamilton, ON
- $17.62–$19.22 an hour
- Part-time
- CPR Certification
- First Aid Certification
- In-person
- Flexible schedule
Quick apply
7d
Security Guard, Education
GardaWorld —Hamilton, ON
- $18.36 an hour
- Part-time
- Writing skills
- First Aid Certification
- Flexible schedule
Quick apply
6d

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Service Coordinator - Security Solutions

Convergint Technologies Ltd
Brantford, ON

Quick apply

Job details

Permanent | Full-time
3 days ago

Benefits

Extended health care
RRSP match
Designated paid holidays
Dental care
Tuition reimbursement
Paid time off
RRSP
On-site parking

Skills

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Call center
Filing
Administrative experience
Organizational skills
Security
Business
Communication skills
Office experience

Full job description

Convergint is currently recruiting for a team-oriented, results-driven, Service Coordinator to join our amazing culture in our Brantford, ON location. The Service Coordinator answers, responds to, and meets the needs of all incoming customer service calls by handling these calls in a professional, efficient, effective and timely manner ensuring Convergint becomes the customers’ first choice for service. This role provides co-ordination of service with technicians, sub-contractors and customers applicable to a designated CTC location as well as work order invoicing.

Who You Are

You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home.

Who We Are

With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What you’ll do with “Our Training and Your Experience”

Handles all incoming customer calls including service dispatching, tracking and scheduling of calls, call status tracking and call changes, entering new sites, modifying existing sites and handling all general enquiries.
Creates, dispatches, and maintains work orders in iCare daily for scheduling of planned maintenance and service.
Attends weekly planning sessions, conducts weekly service paperwork reconciliation, performs weekly timesheet data entry, and generates service reports with relevant status/updates.
Plans and schedules service agreement work orders to “complete” as required.
Monitors and follows up on subcontractor work order execution and forwards relevant information to technical specialists.
Weekly completion of service invoicing, including customer follow ups, credits and problem resolution.
Accurately and promptly enters work order purchase orders into Spectrum and forwards material requests to purchasing for processing.
Updates, populates, maintains and develops customer service database to maximize customer service and satisfaction.
Accurate entry and reconciliation of timesheets on a weekly basis.
Supports Project Managers and Technicians with Spectrum/ICare/IPlan assistance.
Accurately and on a timely basis, administers Spectrum/ICare maintenance, including adding new sites, flags, and modifying customer service changes.
Provides Service Quotes to customers with the assistance of the supervisor and composes service quotes for supervisor approval.
Schedules and follows up on all monthly maintenance customer accounts – this includes ensuring timely communication with contract customers, key customers and sub contractors.
Establishes and maintains a customer satisfaction follow up and call back procedure and provide senior management with appropriate feedback. Administers customer satisfaction surveys.
Participates with operations to service turnovers for completed jobs, warranty documentation and warranty job set-ups.
May build reports, and handle and control customer keys for service technicians.
Provides administrative overflow support as and where required. This includes photocopying, filing, general typing correspondence, minutes.
Works with the Service Supervisors to ensure accurate and timely On-Call listings are provided to our afterhours call center ensuring compliance to our corporate On Call procedure.
Always acts as “our customer’s best service provider” thereby ensuring Convergint is the customer’s first choice for service.

What You’ll Need

Solid telephone and personal customer service skills and ability to work under pressure
Solid proficiency in Microsoft Outlook, Excel, and Word skills
Basic financial knowledge and skills—ability to understand basic financials such as accounts receivable/payable, purchase orders, work orders, etc.
Solid organizational skills and the ability to handle multiple projects tasks simultaneously
Excellent attention to detail
Good verbal, written and interpersonal communication skills
Strong flexibility to adapt to changing priorities and direction in a dynamic work environment
Shows initiative – regularly engages in proactive behavior and looks for opportunities
Strong ability to facilitate a collaborative working environment for customers and team members

Requirements:

Education: Diploma and/or certificate in Business Administration or related office experience required.
Minimum Experience: Minimum one-year previous call center, dispatch, customer service or administrative experience required
Experience in security industry is preferred.

Company Benefits and Perks

Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues:

Company Holidays and Paid Time Off
Immediate comprehensive benefit plan (medical, dental, etc.)
Employer contribution to RRSP;
Work environment committed to safety;
Colleague Assistance Program
Tuition reimbursement
Corporate Social Responsibility Day
And much more…

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available.

#HP

Pay: $55,000.00-$60,000.00 per year

Benefits:

Extended health care
On-site parking
Paid time off
RRSP match
Tuition reimbursement

Work Location: In person

Quick apply

Refine Your Search

security jobs in brantford, on

Service Coordinator - Security Solutions

Full Time Security Dispatch Co-Ordinator | Conestoga College - Kitchener

Loss Prevention Specialist Full Time

Security Guard/Crowd Controller

Security Guard-Corporate Security

Security Guard

Security Shift Supervisor - Rotational Swing Shifts

Agent de sécurité

Supervisor - Security

Security Officer

Pre-Board Screening Officer

Sales Development Representative – Industrial Security Systems

Tactical Security Guard/Loss Prevention Officer

Information Systems Security Manager

On-Call/Floater Concierge Security Guards — Burlington, ON

IT Infrastructure and Cyber Security Manager

Video Surveillance Agent (Shift Lead) - GSOCC

Emergency Services Dispatcher

Fire Prevention Inspector

Security Guard Temp Full-Time (18 Month Contract)

Patrol Team

Nightclub Security

Security Guard, Government Complex

Security Guard and Linesmen

Security Guard, Education

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