Axxess Industries Inc. is a growing organization focused on delivering quality products and responsive service to our customers and partners. We value collaboration, accountability, and continuous improvement, and we are looking for a detail-oriented team member who thrives in a fast-paced environment.
Position Summary
We are seeking an organized and customer-focused Administrative Coordinator to support daily office operations, logistics, accounting, customer communication, and administrative processes. This role is ideal for someone who enjoys balancing administrative responsibilities with hands-on coordination of shipping and operational activities.
The successful candidate will be highly organized, adaptable, and confident working with Excel, shipping provider’s portals, data entry, and cross-functional communication.
Key Responsibilities
Administrative & Accounting Support
- Answering main phone line and directing calls
- Provide day-to-day administrative support to internal departments
- Support coordination of meetings, correspondence, and office organization
- Maintain accurate customer and operation information within company systems
- Making travel arrangements (hotels, car rentals, flights)
- Timesheet data entry and payroll support
- Purchase order, accounts payable data entry, and accounting support
Shipping & Logistics
- Coordinate incoming and outgoing shipments with carriers and vendors
- Prepare shipping documentation, labels, and packing slips
- Track shipments and assist with resolving shipping discrepancies. Exceptions. or delays
- Obtaining and evaluating shipping quotes for inbound and outbound shipments, ocean and air
- Receiving of materials and supplies
- Communicate with customers and internal teams regarding order and shipment status
- Managing RMA process
- Support inventory and operational processes as required
Customer & Operational Support
- Respond professionally to customer and vendor inquiries
- Work collaboratively with accounting, operations, and sales teams
- Assist with sales order processing, filing, data entry, and document management
- Prepare and maintain records, spreadsheets, and documentation
- Assist with reporting, operational tracking, and process improvements
- Help maintain a positive and professional customer experience
Qualifications & Skills
- Strong Microsoft Excel skills required
- Previous administrative and shipping/logistics experience preferred
- Excellent organizational and multitasking abilities
- Strong written and verbal communication skills
- High attention to detail and accuracy
- Ability to prioritize tasks and work independently
- Positive attitude and willingness to support a team environment
- Experience with ERP systems, project management systems, and QuickBooks is considered an asset
- Previous experience with FedEx shipping software, Canada Border Services Agency an asset
What We Offer
- Competitive compensation
- Collaborative and supportive work environment
- Opportunities for growth and development
- Stable, full-time position within a growing organization
Job Type
- Full-time
- Monday to Friday
- On-site in Kelowna, BC
Apply Today
If you are organized, customer-focused, and enjoy both administrative coordination and operational support, we would love to hear from you.
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