Burlington, Ontario Guest service agent Jobs – 66 Openings This Week

Guest Service Agent
InnVest Hotels GP Ltd —Burlington, ON
- Weekends as needed
- English
- Hotel
- High school diploma or GED
Quick apply
14d
Leasing Agent
Del Management Solutions Inc —Toronto, ON
- $18–$22 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Travel
Quick apply
1d
Front Desk Agent (Part-time) | The Jordan Hotel
The Jordan Hotel —Lincoln, ON
- $18 an hour
- Part-time
- Sales
- Marketing
- Customer service
Front Desk Agent (Full-time) | The Jordan Hotel
The Jordan Hotel —Lincoln, ON
- $18 an hour
- Weekends as needed
- Sales
- Marketing
- Customer service
10d
Butler Service Desk Agent
Marriott International, Inc —Toronto, ON
- $21.27–$26.59 an hour
- Weekends as needed
- Customer service
- No experience needed
- Hotel
4d
GUEST SERVICE AGENT
Vintage Hotels —Jordan Station, ON
- Part-time
- Sales
- Hotel
- High school diploma or GED
At Your Service Agent
Marriott International, Inc —Toronto, ON
- $21.22–$26.52 an hour
- Part-time
- No experience needed
- Hotel
- High school diploma or GED
7d
Front Desk Agent
Riu Toronto —Toronto, ON
- $27.19 an hour
- Full-time
- Bilingual
- Google Suite
- Customer service
- Dental care
- Vision care
Quick apply
17h
Intern - Guest Services Agent
Germain Hotels —Toronto, ON
- Customer service
- Hotel
- Computer skills
Quick apply
5d
Guest Service Agent
Holiday Inn Express & Suites Mississauga Toronto Southwest —Mississauga, ON
- $19.18–$20.86 an hour
- Weekends as needed
- Hotel
- Dental care
Quick apply
8d
Hotel Guest Services Agent (Front Desk Agent)
Courtyard Toronto Mississauga West —Mississauga, ON
- Evening shift
- Customer service
- Hotel
- Communication skills
Quick apply
14d
Front Desk Agent (Resort)
CEM Resorts —Toronto, ON
- $12–$25 an hour
- Weekends as needed
- Hospitality
- Customer service
- Hotel
Reservations Agent – Resort
CEM Resorts —Toronto, ON
- $10–$20 an hour
- Weekends as needed
- Hospitality
- Customer service
- Guest services
Reservationist (Full Time)
Park Hyatt Toronto —Toronto, ON
- $25.87 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Sales
- Dental care
- Tuition reimbursement
6d
Night Auditor/Front Desk Agent
Motel 6 / Studio 6 —Burlington, ON
- $17.60 an hour
- Overtime
- Hospitality
- Sales
- Customer service
Quick apply
7d
Wedding Specialist
Hotel X Toronto —Toronto, ON
- $60,000–$65,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Guest Sales Agent
Hornblower —Toronto, ON
- $17.60 an hour
- Weekends as needed
- Sales
- Customer service
- Computer skills
Quick apply
Hotel Front Desk- Part-Time
Best Western PLUS Toronto Airport —Mississauga, ON
- $21–$22 an hour
- Weekends as needed
- Hospitality
- Customer service
- Hotel
Quick apply
5d
Front Desk Agent - Hampton Inn & Suites Guelph
Hampton Inn & Suites By Hilton - Guelph —Guelph, ON
- From $17.60 an hour
- Full-time
- In-person
- Phone etiquette
- Hotel experience
- Dental care
- Vision care
Quick apply
Leasing Agent
Tribe Management inc —Toronto, ON
- $18–$22 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Travel
Quick apply
1d
Administrator
Bureau Veritas —Mississauga, ON
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Front Office Manager
4SU The Broadview Hotel —Toronto, ON
- $63,000–$68,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- English
Quick apply
14d
Guest Service Agent, Summer Seasonal
Hotel X Toronto —Toronto, ON
- $25.55 an hour
- Weekends as needed
- Microsoft Office
- Hotel
- Front desk
Quick apply
14d
Front Desk Agent
Marriott International, Inc —Toronto, ON
- $22.22–$27.77 an hour
- Weekends as needed
- No experience needed
- Hotel
- High school diploma or GED
Guest Service Agent - 1036
Holiday Inn Express Hamilton - Upper James —Hamilton, ON
- $18.00–$18.25 an hour
- Weekends as needed
- Bilingual
- CPR Certification
- Microsoft Excel
Quick apply
8d

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Guest Service Agent

InnVest Hotels GP Ltd
Burlington, ON

Quick apply

Job details

Permanent
14 days ago

Skills

English
High school diploma or GED
Guest services
Phone etiquette
Business
Communication skills

Full job description

THE COMPANY:

With over 100 hotels in our portfolio, representing 18 internationally recognized hotel brands, InnVest is the largest independent owner of hotels in Canada. In addition, our management team oversees the day-to-day activities of almost 90 hotels also making InnVest the largest independent operator of hotels in Canada. InnVest’s portfolio is geographically diverse with hotels from Vancouver, BC to Corner Brook, NL. From roadside inns to luxury urban properties, we are also experientially diverse.

At InnVest, our mission is simple – to deliver outstanding guest experiences and superior returns on quality hospitality investment. A career at InnVest will provide you with unrivalled opportunities and invaluable exposure to Canada’s largest independently-owned and operated hotel portfolio.

To learn more about InnVest Hotels, visit https://innvesthotels.com/ (https://innvesthotels.com/)

ACTIVITIES:

The duties and responsibilities for the Guest Service Agent include, but are not limited to the following:

Create a welcoming environment for our guests.

Complete pre-registration and blocking of rooms for reservations/guest arrival.

Thoroughly understand and adhere to proper credit, check-cashing, and cash-handling policies and procedures.

Understand room status and room status tracking.

Know room locations, types of rooms available, and room rates.

Use suggestive selling techniques to sell rooms and to promote other services of the hotel.

Coordinate room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.

Possess a working knowledge of the reservations, takes reservations for guests both in house and call in, understanding of the cancellation procedures.

Process guest check-outs.

Post and file all charges to guest, master, and city ledger accounts.

Work closely with all hotel departments to improve service delivery and efficiency.

Use proper telephone etiquette.

Coordinate guestroom maintenance work with the engineering and maintenance division.

Report any unusual occurrences or requests to the manager or supervisor.

Know all safety and emergency procedures, is aware of accident prevention policies.

Ensure the work environment is tidy and well organized at all times (lobby).

Adhere to all health and safety guidelines and standards

COMPETENCIES WE ARE SEEKING:

Excellent written and verbal communication skills in English

Excellent organizational, interpersonal and administration skills

Proficient or familiar with computerized systems

Demonstrated knowledge of guest service and a genuine desire to exceed guest expectations

Present a high degree of professional work ethic and image

High school graduate or equivalent

Availability to work day, evening and night shifts any day of the week including weekends and holidays

InnVest Hotels is an inclusive employer. As such, we welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We appreciate all applications, however only those applicants selected for an interview will be contacted.

Pay range for our various positions takes into account multiple factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; education and certifications, work location and other business and organizational needs.

Quick apply

Refine Your Search

guest service agent jobs in burlington, ontario

Guest Service Agent

Leasing Agent

Front Desk Agent (Part-time) | The Jordan Hotel

Front Desk Agent (Full-time) | The Jordan Hotel

Butler Service Desk Agent

GUEST SERVICE AGENT

At Your Service Agent

Front Desk Agent

Intern - Guest Services Agent

Guest Service Agent

Hotel Guest Services Agent (Front Desk Agent)

Front Desk Agent (Resort)

Reservations Agent – Resort

Reservationist (Full Time)

Night Auditor/Front Desk Agent

Wedding Specialist

Guest Sales Agent

Hotel Front Desk- Part-Time

Front Desk Agent - Hampton Inn & Suites Guelph

Leasing Agent

Administrator

Front Office Manager

Guest Service Agent, Summer Seasonal

Front Desk Agent

Guest Service Agent - 1036

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