Accounts Receivable Specialist
Location: Oakville, ON
About Cropac Equipment Inc.
Since 1977, Cropac Equipment Inc. has been a leader in the crane and heavy equipment industry. As a family-owned and operated business, we support customers across equipment sales, service, parts, rentals, and operations.
We are currently seeking an experienced Accounts Receivable Specialist to join our Oakville finance team. This role requires strong technical A/R knowledge, excellent reconciliation skills, professional collection experience, and the ability to work accurately in a high-volume environment.
The Opportunity
The Accounts Receivable Specialist is responsible for maintaining the accuracy and integrity of the company’s A/R ledger. This position manages cash application, customer account reconciliation, collections follow-up, credit administration, sales invoicing, aging analysis, and month-end A/R procedures.
The successful candidate will have hands-on experience managing customer accounts, applying payments, resolving billing discrepancies, reconciling sub-ledger balances, and communicating professionally with customers and internal departments.
This is not an entry-level accounting role. We are looking for someone who can take ownership of the A/R function and work independently with a high degree of accuracy.
What You’ll Be Doing
Cash Application & Payment Processing
- Apply customer payments received by EFT, wire transfer, cheque, and other payment methods.
- Accurately post payments to customer accounts and ensure proper allocation against invoices.
- Investigate and resolve unapplied cash, short payments, overpayments, duplicate payments, and payment discrepancies.
- Prepare and record related journal entries in accordance with company accounting policies.
- Prepare bank deposits and ensure incoming funds are recorded accurately and on time.
Accounts Receivable Reconciliation
- Reconcile customer accounts and resolve variances between invoices, payments, credits, and account balances.
- Reconcile the A/R sub-ledger to the general ledger.
- Review customer account activity to identify posting errors, missing payments, unapplied credits, and aging issues.
- Maintain accurate customer account notes, supporting documentation, and collection history.
- Ensure financial records are complete, current, and audit-ready.
Collections & Aging Management
- Monitor the accounts receivable aging report and identify overdue accounts requiring follow-up.
- Contact customers regarding outstanding invoices, payment status, disputes, and payment commitments.
- Issue customer statements, reminders, and follow-up correspondence.
- Prioritize collection activity based on aging, risk, customer history, and dollar value.
- Escalate high-risk or delinquent accounts to the Controller when required.
- Recommend accounts for further action when internal collection efforts have been exhausted.
Billing, Invoicing & Dispute Resolution
- Generate and issue equipment sales invoices for the Oakville branch.
- Review invoices for accuracy, including customer information, pricing, taxes, payment terms, and supporting documentation.
- Investigate customer billing inquiries and payment disputes.
- Work with Sales, Service, Parts, and Operations teams to resolve billing discrepancies and obtain missing information.
- Ensure customer issues are handled professionally while protecting company cash flow.
Credit Administration
- Process new customer credit applications.
- Perform credit checks and support customer account setup in the ERP/accounting system.
- Maintain customer credit files and ensure proper documentation is on file.
- Review customer accounts for credit risk and payment history concerns.
- Support enforcement of company credit policies and procedures.
Month-End & Reporting
- Complete month-end A/R procedures, including customer statements, aging review, reconciliations, and A/R period close.
- Prepare A/R status reports for the Controller.
- Analyze aging trends, collection risks, and overdue account activity.
- Support month-end reporting, audit requests, and other finance department requirements.
- Assist with process improvements to strengthen A/R controls, reporting accuracy, and collection efficiency.
What You Bring
We’re looking for a professional who is organized, reliable, and approachable.
- Minimum 3 to 5 years of direct Accounts Receivable experience.
- Strong experience with cash application, customer account reconciliation, collections, aging analysis, and month-end A/R procedures.
- Demonstrated ability to reconcile complex customer accounts and resolve payment discrepancies.
- Experience applying payments by EFT, wire, cheque, and other payment methods.
- Strong understanding of debits, credits, journal entries, sub-ledger activity, and general ledger reconciliation.
- Proficiency with accounting software or ERP systems.
- Strong Microsoft Excel skills, including filtering, sorting, formulas, reconciliation worksheets, and aging analysis.
- Experience communicating with customers regarding overdue accounts, payment disputes, and account status.
- Ability to manage confidential financial information with discretion and professionalism.
- Excellent attention to detail and a high degree of accuracy in data entry, posting, and reporting.
- Strong organizational skills with the ability to manage deadlines, competing priorities, and a high volume of account activity.
Experienced in:
- Equipment, construction, service, transportation, manufacturing, or other asset-heavy industries.
- Working with multiple departments to resolve billing or payment issues.
- Processing credit applications and supporting customer account setup.
- Intermediate to advanced Excel skills.
- Working in a family-owned or mid-sized business environment.
What We Are Looking For
The ideal candidate is someone who:
- Takes ownership of the A/R ledger.
- Is confident following up with customers on overdue balances.
- Can reconcile accounts without extensive supervision.
- Understands the importance of accurate cash application and clean customer records.
- Can identify issues in the aging report and act on them proactively.
- Communicates professionally with customers and internal teams.
- Is detail-oriented, organized, and deadline-driven.
- Brings a practical, problem-solving approach to financial operations.
Why Join Cropac?
We are proud of the team we’ve built and the culture we share. When you join Cropac, you gain more than just a job; you become part of a family-owned business that values longevity and growth. We offer:
- Comprehensive Benefits: Including dental, vision, extended health care, and life insurance.
- Long-Term Security: Company pension plan.
- Supportive Environment: We are a fast-paced team that believes in hands-on leadership and open communication.
- Work-Life Balance: Paid time off and a stable, in-person work environment in Oakville.
Ready to start your career with an industry leader?
If you have strong technical Accounts Receivable experience and are looking for a stable role where accuracy, ownership, and follow-through matter, we would like to hear from you.
Please apply with your resume outlining your direct A/R experience, including cash application, reconciliations, collections, aging reports, and accounting software experience.
