APPLICATION & TECH SUPP SPEC 3
City of Toronto —Toronto, ON
- $42.28–$46.31 an hour
- Full-time
- Computer Science
- Heavy lifting
- Maintenance
9d
Service Manager, Office Tech (IT Support)
Klick Health —Toronto, ON
- $75,000–$85,000 a year
- Full-time
- Hybrid work
- Hospitality
- Google Suite
- Windows
I.T. Technician
Six Flags Entertainment Corporation —Vaughan, ON
- $20 an hour
- Weekends as needed
- Heavy lifting
- Research
- Windows
IT Technician
Razko —Kleinburg, ON
Tech Support Representative
telMAX —Markham, ON
- $40,000–$45,000 a year
- Full-time
- Microsoft Outlook
- English
- High school diploma or GED
Quick apply
IT Helpdesk & Field Technician
Spicsoft Inc —Mississauga, ON
- From $40,000 a year
- Full-time
- English
- Windows
- No university degree
Quick apply
13d
Bilingual Product Support Specialist - Tech (Spanish)
Moody's —Toronto, ON
- $66,500–$96,500 a year
- Full-time
- Microsoft Word
- Spanish
- Computer Science
- Employee stock purchase plan
- Dental care
Low Voltage Install Technician – IT, Cabling & Security
Infinite Corporation —Scarborough, ON
- $18.35–$30.00 an hour
- Weekends as needed
- Heavy lifting
- Power tools
- Construction experience
Quick apply
10d
Onsite Computer, Server & Network Technician
Canada Gadgets —Brampton, ON
- $17.60–$20.00 an hour
- Weekends as needed
- Computer science
- Computer Science
- Maintenance
- Store discount
- Flexible schedule
Quick apply
9d
Regional Tech Rep III
MiTek Canada Inc —Bradford, ON
- $95,000 a year
- Full-time
- Carpentry
- Salesforce
- Research
- Profit sharing
- Disability insurance
Quick apply
IT Technician-Relocate to Port Hardy, B.C.
K'awat'si Consulting and Management Services —Canada
- $55,000–$65,000 a year
- Full-time
- Maintenance
- English
- Windows
- Wellness program
Quick apply
4d

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APPLICATION & TECH SUPP SPEC 3

City of Toronto
Toronto, ON

Apply Now

Job details

Full-time
9 days ago

Skills

Authentication
Desktop support
ITIL Certification
Operating systems
Computer Science
Heavy lifting
Software deployment
Post-secondary education
Maintenance
Information security
Analysis skills
Incident response
Continuous improvement
Computer hardware
Decision making
Written report writing
Customer service orientation
Organizational skills
Customer support
Cybersecurity
Business
CompTIA Security+
Class G Licence
Communication skills
Client interaction
CompTIA A+
Mobile devices
Identity & access management

Full job description

Job ID: 65667
Job Category: Information & Technology
Division & Section: Toronto Water, Technology & Customer Experience
Work Location: 60 Tiffield Road
Job Type & Duration: Full-Time, Temporary Vacancy (12 months)
Hourly Rate and Wage Grade: $42.28 - $46.31
Shift Information: Monday to Friday, 35 Hours per Week
Affiliation: L79 Full-time
Number of Positions Open: 1
Posting Period: 26-Aug-2026 to 10-Sep-2026

Job Description

Summary

The Application & Technical Support Specialist 3 provides technical support and front-line troubleshooting related to application, desktop, network, security and access management to enable Toronto Water staff to deliver essential services effectively and reliably.

Major Responsibilities:

Technical Support & Troubleshooting

- Frequently travel to off-site Toronto Water locations, including treatment plants, yards and administrative offices, to provide advanced technical support for desktops, laptops, mobile devices and line-of-business applications.
- Deliver exceptional customer service, ensuring timely resolution while adhering to established service standards.
- Participate in hardware/software deployments, configuration, upgrades, and lifecycle maintenance.
- Document and track support cases, ensuring accuracy, proper escalation and compliance with SLAs.
- Assist with the identification and resolution of issues and problems

Infrastructure & Security Operations

- Configure and maintain endpoint infrastructure.
- Participate in information security investigations, threat analysis, mitigation activities and incident response.
- Assist with administering data security, access control and authentication mechanisms

Collaboration & Continuous Improvement

- Liaise with internal and external stakeholders to resolve issues, recommend preventative solutions, and support continuous improvement initiatives.
- Contribute to technical documentation, training materials and user guidelines.
- Assist with the preparation of executive-level reports summarizing findings, metrics or recommendations.
- Participate in the evaluation of technologies, tools, and processes, providing recommendations for service enhancements.
- Provide training to clients in use of technology.

Key Qualifications:

Your application must describe your qualifications as they relate to:

Experience delivering end-user technical support in a professional environment, including asset management, hardware deployment, authentication services, file/print services and remote access.

Experience maintaining desktop and mobile computing hardware, software and client/server operating systems.

Must have ITIL certification and CompTIA A+ or other additional recognized certifications (e.g. Microsoft Certification, Microsoft Modern Desktop Administrator Associate, CompTIA Security+).

Valid Ontario Class G driver's license and access to a motor vehicle for business travel within the GTA.

Post-secondary education in Computer Science, Business/Information Technology or an equivalent combination of education and related experience.

You must also have:

- Ability to lift/move equipment/boxes up to 40lbs.
- Knowledge of current/emerging computing technologies.
- Ability to work under time constraints and meet deadlines.
- Ability to work independently or cooperatively within a team.
- Ability to work on several projects concurrently.
- Good analytical and organizational skills.
- Detail oriented with demonstrated problem solving abilities.
- Excellent interpersonal, listening, verbal and written communication skills, with the ability to convey information to both technical and non-technical audiences.
- Strong customer service focus, teamwork and collaboration skills.
- Demonstrated analytical thinking, sound judgment, and effective problem-solving in complex technical environments.
- Ability to organize, prioritize, and manage multiple tasks to meet operational deadlines.
- Commitment to promoting equity, diversity, inclusion and respectful workplaces.
- Availability for after-hours emergency support and scheduled standby rotation.

NOTE TO INTERNAL FULL-TIME AND PART-TIME CITY OF TORONTO EMPLOYEES:

City of Toronto employees must apply to full-time or part-time employment opportunities posted on the City's Internal Job Posting Portal.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.

Apply Now

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desktop support technician jobs in toronto, on

APPLICATION & TECH SUPP SPEC 3

Service Manager, Office Tech (IT Support)

I.T. Technician

IT Technician

Tech Support Representative

IT Helpdesk & Field Technician

Bilingual Product Support Specialist - Tech (Spanish)

Low Voltage Install Technician – IT, Cabling & Security

Onsite Computer, Server & Network Technician

Regional Tech Rep III

IT Technician-Relocate to Port Hardy, B.C.

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