British Columbia Guest service agent Jobs – 161 Openings This Week

Guest Service Representative/Reservations Agent - The Wickaninnish Inn
Wickaninnish Inn —Tofino, BC
- $20–$21 an hour
- Weekends as needed
- Hotel
- Driving
- No university degree
Quick apply
7h
Front Desk Agent
BEST WESTERN KING GEORGE INN & SUITES —Surrey, BC
- $20 an hour
- Full-time
- Computer literacy
- English
- Windows
Quick apply
4d
Guest Service Agent
Mineral Mountain Ziplines —Fairmont Hot Springs, BC
- Part-time
- High school diploma or GED
- Cashiering
- Front desk
Sutton - Winter 26/27 - Guest Service Agent
The Sutton Place Hotels —Revelstoke, BC
- $19.43–$20.40 an hour
- Seasonal
- Hotel
- High school diploma or GED
- No university degree
- Dental care
- Employee assistance program
Quick apply
Customer Service Agent
Harbour Air Ltd —Nanaimo, BC
- Temporary
- Heavy lifting
- Windows
- Computer skills
Quick apply
Reservations Agent
Pan Pacific Whistler —Whistler, BC
- $22.28 an hour
- Full-time
- Contracts
- Front desk
- Guest services
Quick apply
Reservation Agent
Four Seasons —Whistler, BC
- $26.10–$27.65 an hour
- Weekends as needed
- Sales
- English
- Hotel
- Dental care
- Paid time off
11d
Guest Service Agent- Part-Time
Hampton Inn & Suites by Hilton Kelowna Airport —Kelowna, BC
- $20–$21 an hour
- Part-time
- Experience working with individuals with disabilities
- Hotel
- High school diploma or GED
- Dental care
Quick apply
Contact Centre Service Agent (BC/AB - Remote)
The Travel Corporation —Vancouver, BC
- $19.35 an hour
- Overtime
- Remote
- CRM software
- Guest services
Quick apply
Reservations Agent
Onni Property Management Services Ltd —Vancouver, BC
- $58,000 a year
- Full-time
- English
- Databases
- Hotel
- Employee assistance program
Quick apply
4d
Guest Services Agent/Duty Manager Relief (Full-Time)
Hilton Vancouver Airport —Richmond, BC
- $29.15–$31.39 an hour
- Weekends as needed
- Heavy lifting
- Microsoft Office
- Hotel
- Disability insurance
- Dental care
Quick apply
13h
Full Time Guest Services Agent
Whistler Village Inn + Suites —Whistler, BC
- $21–$22 an hour
- Full-time
- Hotel
- Cashiering
- Front desk
Quick apply
Relief Night Auditor/Guest Services Agent
The Beach Club Resort by Bellstar Hotels & Resorts —Parksville, BC
- $21.20–$21.70 an hour
- Temporary
- English
- Hotel
- Cashiering
- Store discount
- Dental care
Quick apply
3d
Front Desk Agent/Night Auditor
Best Western Plus Revelstoke —Revelstoke, BC
- $19.50–$20.25 an hour
- Full-time
- Hospitality
- Customer service
- Hotel
Quick apply
Guest Experience Agent
Groupe Scandinave inc. —Whistler, BC
- $21.48 an hour
- Weekends as needed
- Front desk
- Cleaning
- Guest services
- Wellness program
Quick apply
Guest Experience Agent
Groupe Scandinave inc. —Whistler, BC
- $21.48 an hour
- Weekends as needed
- Front desk
- Cleaning
- Guest services
- Wellness program
Quick apply
Front Desk Agent
Aava Whistler Hotel —Whistler, BC
- From $22.72 an hour
- Weekends as needed
- Customer service
- English
- Cashiering
- Dental care
- Vision care
Quick apply
12d
Outdoor Spa Operations Agent
Groupe Scandinave inc. —Whistler, BC
- $22.01 an hour
- Weekends as needed
- Cleaning
- Guest services
- Communication skills
- Wellness program
Quick apply
Front Desk Agent/Night Shift
Coast Hillcrest Hotel —Revelstoke, BC
- $20–$22 an hour
- Part-time
- Hospitality
- Customer service
- Hotel
- Relocation assistance
- Dental care
Quick apply
Front Desk Agent
Best Western Plus Emerald Isle —Sidney, BC
- From $22 an hour
- Weekends as needed
- Hospitality
- Customer service
- English
- Disability insurance
- Dental care
Quick apply
Hotel Night Audit
Blackcomb Springs Suites —Whistler, BC
- From $26.93 an hour
- Full-time
- Hotel
- Front desk
- In-person
- Wellness program
- Commuter benefits
Quick apply
11d
Guest Service Agent - Motel 6 Victoria
Motel 6 Victoria Airport —Saanichton, BC
- $21–$22 an hour
- Call to connect
- Writing skills
- Hotel
- Front desk
- Dental care
Quick apply
Front Desk Agent
Prestige Hotels and Resorts —Golden, BC
- $19 an hour
- Part-time
- Hotel
- First Aid Certification
- Front desk
Quick apply
Resort Management - Sicamous RV & Cabin Resort
Pinnacle Lifestyles Resorts —Malakwa, BC
- $3,500–$4,500 a month
- Weekends as needed
- Carpentry
- Inventory control
- Sales
Front Desk Agent
Harrison Lake Hotel —Lillooet, BC
- $19 an hour
- Full-time
- Computer literacy
- Databases
- Hotel
Quick apply
8d

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Guest Service Representative/Reservations Agent - The Wickaninnish Inn

Wickaninnish Inn
Tofino, BC

Quick apply

Job details

Full-time
7 hours ago

Skills

Class 5 Licence
Hotel and accommodations experience
Night audit
Filing
Hotel guest services experience
Driving
Customer service orientation
Organizational skills
Front desk
Guest services
College diploma
Communication skills

Full job description

Company Description

We are a family-owned Relais & Châteaux property located on the stunning West Coast of Vancouver Island and have been creating world-renowned guest experiences since we opened in 1996.

While situated in one of the most beautiful places in the world, the success of the Wickaninnish Inn is based on our visionary leadership, the spirit of our people, and the unwavering passion of our teams. Together we deliver the highest service standards in an engaging and supportive work environment.

Discover why working at the Wickaninnish Inn will transform your career and give you an opportunity to explore the Pacific Northwest. Wickaninnish Inn Careers

Job Description

Join our Front Office Team as a Guest Service Representative/Reservations Agent, where you have the opportunity to learn and grow in a Relais & Châteaux property recognized by Forbes, Michelin Key, AAA Four Diamond, and Travel & Leisure’s World’s Best Hotels.

We are dedicated to fostering a culture of belonging where every individual is appreciated and valued for who they are. We are passionate about providing a supportive environment for our team, delivering excellence to our guests while achieving the highest sustainability practices, and creating a lasting legacy for our families and communities.

A Guest Service Representative (GSR) is the Wickaninnish Inn’s version of a Front Desk Agent, and then some. The GSR not only greets guests and checks them in but they also become that guest’s personal contact throughout their stay. The position offers a great deal of flexibility to "think outside of the box" and positively impact guests’ experience. A GSR often has the opportunity to speak with a guest on the phone, make their reservation arrangements, and be the one to greet and check them in upon arrival and bring them to their room to get them settled in!

The Reservations Agent works alongside the Reservations Supervisor to be the primary contacts for all room reservations for the Wickaninnish Inn.

As a Guest Service Representative/Reservations Agent you will:

Ensure efficient and personalized guest service, meeting and exceeding Relais & Chateaux, AAA 4 & 5 Diamond, and Forbes Standards.
Take and process reservation calls.
Monitor and respond to all email inquiries.
Manage the day-to-day flow of online bookings.
Facilitate group rooming list entry.
Conduct ongoing checks for accuracy and guest confirmations.
Conduct clerical duties such as maintenance of reservations files and day-to-day operational paperwork.
Assist in the capacity of a Night Auditor whenever necessary.
Conduct daily administration tasks such as filing and faxing.
Welcome guests, check in and check out guests.
Facilitate guest orientation.
Deliver amenities (fruit plates, room deliveries, etc.).
Answer inquiries regarding the Inn’s services and registration by telephone, email, written correspondence, and in person.
Complete Guest Service and Concierge-related tasks.

Qualifications

The Wickaninnish Inn is committed to the principles of equality and diversity in the workplace. We aim to hire the best candidate for the position based on their qualifications and merit in terms of knowledge, skills, and experience.

Our ideal candidate will embody the West Coast culture while being committed to the art of hospitality and pursuit of excellence. They will have:

The willingness to learn in a team environment while striving to exceed Relais & Chateaux, AAA 4 & 5 Diamond, and Forbes Standards.
Exemplary guest service skills and a demonstrated willingness to exceed guest expectations.
Superior communication skills.
A calm and capable demeanor.
Strong organizational skills, attention to detail, ability to multi-task in a high-pressure environment, and creative problem-solving skills.
A professionally groomed appearance.
A positive and proactive attitude.
The willingness to be part of a world-class Front Office team.
Minimum 2 years' experience in the Service Industry or 1 year of experience in a high-end luxury facility.
Previous Reservations or Guest Service experience is an asset.
Completion of a 2-year college program in Hotel Management/Front Desk Operations or equivalent experience is an asset.
Working knowledge of Maestro, Epitome, Online systems (e.g. Synxis), Pro Salon, Word, and Excel is an asset.
The flexibility and enthusiasm to work evenings and weekends.
A valid BC Class 5 Driver's License. Applicants must be eligible for a BC Class 5 driver’s license and have a minimum of two years of clean driving experience in their home country.
A desire to contribute exciting and innovative ideas toward the ongoing improvement of the Front Office Department and the Wickaninnish Inn as a whole.
The ability to make a 12–18 month commitment to the position.

Salary/Wage: $20.00 per hour as Guest Service Representative and $21.00 per hour as Reservations Agent.

Financial incentives available based on length of commitment.

Additional Information

A good relationship is built upon mutual and reciprocal appreciation. We value the time and experience you bring to your work; here are some of the benefits and privileges you’ll have access to alongside your experience at the Inn: Employment Benefits

By submitting an application, you are attesting that the information given is accurate. As we receive a high volume of e-mails, we are only able to respond directly to you if your resume and interests align with our currently available positions.

Quick apply

Refine Your Search

guest service agent jobs in british columbia

Guest Service Representative/Reservations Agent - The Wickaninnish Inn

Front Desk Agent

Guest Service Agent

Sutton - Winter 26/27 - Guest Service Agent

Customer Service Agent

Reservations Agent

Reservation Agent

Guest Service Agent- Part-Time

Contact Centre Service Agent (BC/AB - Remote)

Reservations Agent

Guest Services Agent/Duty Manager Relief (Full-Time)

Full Time Guest Services Agent

Relief Night Auditor/Guest Services Agent

Front Desk Agent/Night Auditor

Guest Experience Agent

Guest Experience Agent

Front Desk Agent

Outdoor Spa Operations Agent

Front Desk Agent/Night Shift

Front Desk Agent

Hotel Night Audit

Guest Service Agent - Motel 6 Victoria

Front Desk Agent

Resort Management - Sicamous RV & Cabin Resort

Front Desk Agent

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