On-site Organ Donation Coordinator, Organ Donation & Hospital Development
BC Transplant
Nanaimo/Comox, BC
Please note, the work site is located in Nanaimo/Comox and that travel among other areas within North Vancouver Island will be required
Reporting to the Clinical Operations Manager, the On-site Organ Donation Coordinator (ODC) functions as an integral part of the Organ Donation and Hospital Development (ODHD) team. The ODC acts as an on-site support resource to the ODHD team during organ donation cases. This position will collaborate with the Organ Donation Specialist (ODS) and the hospital care team when a potential donor referral is made to BC Transplant (BCT) to confirm donor suitability. This role is trained to speak with families to ensure that the option of organ donation is offered appropriately as part of quality end of life care. This position is also responsible for establishing effective working relationships within the multi-disciplinary team to facilitate the timely testing necessary to determine donor suitability and organ viability. The ODC will champion organ donation while onsite and collaborate with the In Hospital Coordinator (IHC) for hospital development projects as required.
What you’ll do
- Respond promptly to the hospital’s request for on-site organ donation assistance, acts as a resource for the hospital care team. Works opposite of the IHC to ensure that there is adequate coverage for the sites.
- Meet with families at a time of crisis to provide information on donation and supports them through the donation process. An ODC strives to provide a positive and meaningful donation experience.
- Accurately documents consent and conduct medical/social history interviews in accordance to BCT and Health Canada standards. Support health care team with organ donor management.
- Provide expert on-site organ donation consultation, guidance, and advice to hospital staff including physician, nurses, and social workers. Support health care team with organ donor management queries.
- Collect medical/legal and other information for the ODS, ensuring that the organ donation process proceeds in an effective, safe, accountable and clinically standardized manner. Maintain an accurate and detailed donor record in compliance with Health Canada Regulations surrounding donation of organs for transplantation.
- Assist ODS to coordinate and organize necessary donor testing with different medical specialties such as cardiology, radiology, neurology etc.
- In collaboration with the on-site IHC, participate in case de-briefings, case reviews and other educational and quality improvement initiatives.
- Assist in the implementation of emerging best practice changes in organ donation. In collaboration with ICU, participates in hospital-based and BCT quality assurance activities and performance metric evaluations such as Medical Record Reviews.
- Participate in training and on-going professional development within the relevant areas of practice and participates in the training, monitoring and precepting and evaluation of performance of new staff.
- Participate in a 24 – hour call rotation with commitment of 8-14 days in a 12 week call rotation.
What you bring
Qualifications
- A level of education, training and experience equivalent to a Bachelor’s degree in a Health Sciences, with a minimum of three (3) years of recent related experience in the Health Authority critical care environment and/or organ donation experience.
- Demonstrate comprehensive knowledge of the historic and ongoing impacts of settler colonialism and systemic racism on Indigenous Peoples within social and health contexts. This includes understanding how these factors contribute to current health disparities and barriers to care. Show a clear commitment to identifying, challenging, and eradicating Indigenous-specific racism and all forms of discrimination impacting equity-deserving groups within healthcare settings. This involves recognizing personal biases, institutional barriers, engaging in anti-racism education and training and advocating for systemic change.
- Demonstrated knowledge and understanding of legislative obligations and provincial commitments within BCT contexts found in the foundational documents including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study, BC Human Rights Code, Anti-racism Data Act and how they intersect across the health care system.
Core Competencies
- Brings an understanding of the Indigenous specific racism and the broader systemic racism that exists in the colonial health care structure, and has demonstrated leadership in breaking down barriers and ensuring an environment of belonging. Embed Indigenous Cultural Safety and Humility into all aspects of work. This means creating an environment where Indigenous patients feel respected, valued, and understood. Foster trust through respectful communication, active listening, and honoring equity-deserving people's perspectives on health and wellness. Commit to ongoing education and training on Indigenous health issues, cultural safety, and DEI principles. Participate in workshops, cultural immersion experiences, and continuous professional development to stay informed and responsive to equity-deserving groups. Provide patient-centred care that respects Indigenous ways of knowing and healing, respects BIPOC experiences and world views ensuring that care plans are culturally relevant and holistic.
- Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (The Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).
You will also have
- Demonstrated skills in conflict resolution within the healthcare environment.
- A demonstrated ability to establish effective relationships with multi-disciplinary teams. Demonstrated ability to remain calm composed and focused under extremely emotional and tense situations.
- To be empathic to the needs of families undergoing emotional trauma, sensitive to spiritual and cultural contexts of care, and interact effectively with individuals who are experiencing personal emotional trauma.
- Excellent interpersonal skills that include verbal
- and written communications.
- Computer experience is essential as a significant amount of work is completed using an electronic donor record.
- Demonstrates a commitment to beginning and continuing their personal learning journey related to Indigenous-specific racism and dismantling systems of oppression, as well as addressing racism more broadly. Shows willingness to articulate and share their learning experiences to contribute to a culture of motivation and inspiration among peers.
- Demonstrates foundational knowledge of the social, economic, and political realities of settler-colonialism and its impacts on Indigenous peoples and equity-deserving groups within social and health contexts. Understands the impact of social determinants of health-on-health outcomes. Shows a commitment to learning about and upholding legislative obligations and provincial commitments outlined in foundational documents such as the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place: Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan, Remembering Keegan: A First Nations Case Study, the BC Human Rights Code, Anti-Racism Data Act, and the Distinctions Based Approach.
What we bring
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.
- Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
- Access to professional development opportunities through our 2,000+ in-house courses including a range of experience level, profession-specific, or other essential training on Indigenous Cultural Safety; Indigenous-specific anti-racism; Diversity, Equity, Inclusion and accessibility, mental health and well-being, and more.
- PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.
Job Type: Casual
Salary Range: $74,618 - $107,264/year. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.
Location: Nanaimo/Comox
Applications will be accepted until position is filled.
Hours of Work: Rotating; 0800-1600/1600-2200
Requisition # 196086E
What we do
BC Transplant (BCT) provides oversight for all aspects of organ donation and transplantation across BC.
BCT is part of the Provincial Health Services Authority (PHSA).
The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose. Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services
PHSA and BCT are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.
One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes ongoing commitments to Indigenous recruitment and employee experience as well as dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya’k̓ula Team (Indigenous Recruitment & Employee Experience) for support at [email protected].
Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and exclusion faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and title of BC First Nations and self-determination of all First Nations, Inuit and Métis communities. PHSA is mandated to uphold legislative obligations and provincial commitments found in the foundational documents including the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.
