quebec province creative head Jobs – 77 Openings This Week

Service Manager, Laval
VinFast Auto Canada —Laval, QC
- Weekends as needed
- Salesforce
- Microsoft Office
- Business
Quick apply
Executive Chef
Bar Velasco —Quebec City, QC
- $70,000–$90,000 a year
- Full-time
- Inventory management
- Sanitation
- Cooking
Quick apply
9d
Team Leader, FinOps
Croesus —Laval, QC
- Full-time
- Hybrid work
- Management
- Computer Science
- DevOps
- Profit sharing
Quick apply
5d
Solutions Engineer
PlanetTogether —Quebec City, QC
- Full-time
- Remote
- Engineering
- English
- SQL
- Dental care
- Tuition reimbursement
Quick apply
Fit Technician
Ardene —Laval, QC
- Full-time
- Bilingual
- Microsoft Excel
- Microsoft Outlook
Quick apply
Hardware Designer
Orthogone Technologies —Saint-Laurent, QC
- Bilingual
- Engineering
- English
- Disability insurance
- Dental care
CG Supervisor
Rodeo FX —Montréal, QC
- Full-time
- C++
- Supervising experience
- Project management
- Employee assistance program
Quick apply
Technical Support Engineer
ABB Schweiz AG —Saint-Laurent, QC
- Full-time
- Engineering
- English
- Master's degree
Quick apply
7d
Supplier
Quincaillerie Richelieu Ltee —Saint-Laurent, QC
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Excel
Quick apply
Embedded Software Designer
Orthogone Technologies —Saint-Laurent, QC
- Bilingual
- Engineering
- English
- Disability insurance
- Dental care
Hardware analog and mixed-signal designer
Orthogone Technologies —Saint-Laurent, QC
- Remote
- Bilingual
- Engineering
- Laboratory experience
- Disability insurance
- Dental care
Pastry Cook / Pastry Production Team Member (Full-Time & Part-Time) Ciccio’s – Montreal
Ciccio’s —Montréal, QC
- $16.60–$18.00 an hour
- Part-time
- Customer service
- Cooking
- In-person
Quick apply
Senior FPGA/ASIC Designer
Orthogone Technologies —Saint-Laurent, QC
- Bilingual
- Computer Science
- Engineering
- Disability insurance
- Dental care
Accounts payable Clerk
Quincaillerie Richelieu Ltee —Saint-Laurent, QC
- Full-time
- Bilingual
- Microsoft Excel
- Microsoft Outlook
Quick apply
Back-end developer / IoT/ Cloud
Orthogone Technologies —Saint-Laurent, QC
- Bilingual
- Azure
- Computer Science
- Disability insurance
- Dental care
VFX Executive Producer
Outpost VFX —Montréal, QC
- Full-time
- Business development
- Budgeting
- Communication skills
Quick apply
7h

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Executive Sous-Chef
Montréal Marriott Château Champlain —Montréal, QC
A bonus is also provided via our referral program and more. Group insurance plan & employee assistance program. Creativity and passion for menu development.
$80,000 a year
Quick apply
Chef Exécutif / Executive Chef
Dana Hospitalité —Montréal, QC
Les entreprises qui ont commencé de façon indépendante et forment maintenant Dexterra Group ont une feuille de route exceptionnelle en matière de soutien de…
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Sous Chef
Fenelon Falls Brewing Co —Fenelon Falls, ON
Collaborate with the culinary team to develop new recipes and menu concepts. The ideal candidate should have a strong culinary background, leadership skills,…
$17.57–$25.00 an hour
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Camp Counselor
Camp Katonim —Keswick, ON
Campers enjoy an extensive waterfront program (waterskiing, swimming, sailing, paddleboarding, kayaking, canoeing), along with sports, creative arts, and…
$1,500–$2,250 a year
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3d

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Service Manager, Laval

VinFast Auto Canada
Laval, QC

Quick apply

Job details

Full-time

Skills

College certificate
SAP
Salesforce
Microsoft Office
College diploma
Business
Leadership
Communication skills
Driving Licence

Full job description

SCOPE OF JOB
As the Service Manager, you will be responsible for managing your Service Centre team, ensuring that an exceptional client experience is delivered to VinFast customers during ownership. Your expertise will be relied upon to manage all aspects of the service department, in order to successfully achieve customer satisfaction, revenue, and profitability objectives.

RESPONSIBILITIES AND TASKS

Lead a successful Service Centre team comprised of Service Advisors and Technicians, from recruitment, through to management, motivation, development, and retention
Implement corporate processes and standards to ensure customer satisfaction and efficient operations
Manage utilization of mobility solutions
Manage relationships with collision repair network facilities
Instill VinFast loyalty by ensuring an exceptional experience for all customers
Handle and resolve escalated customer complaints
Liaise with VinFast team members from various departments across showroom and corporate head office
Actively manage and improve on all measured performance indicators, including gross sales, profitability, loyalty, CSI
Prepare, administer and adhere to annual operating budgets
Maintain highest possible standards of workmanship and safety
Keep up to date in training by completing all VinFast and any relevant trade-related training and ensure the same for all staff
Oversee administration of warranty claims in compliance with policies and procedures
Execute service, promotional campaigns
Ensures the proper care, storage and inventory of company-owned automotive tools and shop equipment, inclusive of required inspections, certifications
Monitor, maintain and ensure proper charging equipment operation
Ensures that facility, work areas and customer-facing areas are kept clean and well-maintained, at all times
Other duties as assigned

WHAT YOU BRING ALONG

A minimum of 5 years of service management experience as an automotive Service Manager, or Assistant Service Manager, with a proven track record in customer satisfaction
College Diploma or Trade School Certificate in Automotive Studies, or equivalent
Proficiency in business productivity tools and software (MS Office suite, CRM applications/Salesforce & SAP experience preferred)
Leadership experience, inclusive of coaching teams, implementing process, and goal setting
Possess sound automotive technical background with a strong knowledge of EV, technical/mechanical repairs
Strong interpersonal skills, with excellent written and oral communication skills
Ability to handle and resolve customer issues or concerns promptly and professionally
Valid Driver’s License, clean driver’s abstract/record

CHARACTERISTICS & TRAITS

Detail oriented, highly organized, and able to multi-task effectively in a fast-paced environment
Can-do mindset with high energy and strong work ethic
Creative problem solver; not afraid to think outside the box, always with customer experience in-mind
Exercises sound judgment
Flexible and adaptable; able to deal well with modifications and changes to operations
Passion for excellence and contributing to the success of the business
Innate curiosity and willingness for continuous learning, flexible to changing priorities, and a desire to create positive memorable experiences for our potential, as well as existing clients
Automotive experience not required, but a plus
Proficiency in business productivity tools and software (MS office suite, Salesforce, CRM applications)
Ability to work evening hours, weekends and holidays

Quick apply

Refine Your Search

creative head jobs in quebec province

Service Manager, Laval

Executive Chef

Team Leader, FinOps

Solutions Engineer

Fit Technician

Hardware Designer

CG Supervisor

Technical Support Engineer

Supplier

Embedded Software Designer

Hardware analog and mixed-signal designer

Pastry Cook / Pastry Production Team Member (Full-Time & Part-Time) Ciccio’s – Montreal

Senior FPGA/ASIC Designer

Accounts payable Clerk

Back-end developer / IoT/ Cloud

VFX Executive Producer

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