captain and operations manager Jobs

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Key Holder/Supervisor
Conspiracy Comics —Kitchener, ON
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Team Lead

Conspiracy Comics
Kitchener, ON

Quick apply

Job details

Part-time
5 days ago

Benefits

Store discount
Flexible schedule
On-site parking

Skills

Bilingual
Customer service
High school diploma or GED
Store management
Retail management
Leadership
Communication skills

Full job description

Conspiracy Comics is looking for a candidate eager to provide an engaging shopping experience that will encourage customers to return. They’ll be impressed by your product knowledge, customer experience skills and deep understanding of all things Pop culture.

About the role

The Team Lead assists in the operational functions of the store and motivates the team to meet sales goals. The Team lead reports directly to the Store Manager and provides leadership and support when the manager is unavailable. We’re a long time family business with deep roots in the community but also with an eye to expansion and we need your help! Lots of room for career expansion, the harder you work the further you can go!

Job Responsibilities

Expectations

Open availability, able to work weekends especially Sunday
Up to 5 days a week
Cover store as needed

Visual

Ensure visual merchandising directives are implemented efficiently as per direction and visual standards are maintained at all times

Store Duties

Represent the Conspiracy Comics brand in a positive and passionate manner
Ensure compliance of all cash handling standards;
Provide customer-focused service
Train, develop, and coach team members;
Perform and supervise daily procedures, such as handling shipments, merchandising, and cashier duties
Support the Store Manager in managing the day to day operations of the store to ensure the store meets key performance indicators and profit and loss expectations
Support the Store Manager with the recruitment, training, development and succession of high-performing, results-driven Team Members
Support store manager in ensuring there is adequate change and small bills on hand for the week in the till
Ensure backroom is organize and clean at all times to facilitate daily restocks
Cover the sales floor and ensure that all areas are up to visual standards
Process retail sales transactions, close out the register and communicate any shortages or overages to manager
Perform and delegate task to staff members to ensure store daily task are being done in the absence of Store Manager
Comfortable opening and closing the store as needed on your own
Able to process exchanges, store credit, & returns
keep an eye out for potential risk for shrinkage.
Achieving established goals.
Superior product knowledge.
Introducing promotions and opportunities to customers.
Being knowledgeable of any company policies and procedures and ensuring your Team is knowledgeable in these policies and procedures
Cross-selling products to increase purchase amounts.
Effectively use the POS System to search for items, transfer items, and better help customers
Provide customer-focused service; welcome customers and help resolve customer queries and complaints; ensure all team members, uphold the customer service standard
Help ensure zoning plan is being met in the absence of the Store Manager
Other task assigned by Store Manager

As an ideal candidate you’ll have:

Previous experience working in a retail environment though other customer service experience is also an asset. If you love Comics, Anime, Games and pop culture in general, you’re in the right place!
Superpowers in providing customer service and selling
A High School Diploma or GED equivalent
Exemplary collaboration and communication skills, as well as Captain America-like leadership
Able to stand and walk around during scheduled hours, reaching for merchandise using a ladder, step stool and pole. You’ll also have to be able to move around boxes of awesome merchandise that may weigh up to 50 pounds
Weekend availability required
Ability to drive and your own vehicle would also be an asset as you may be required to work different locations

Job Type: Part-time

Pay: $18.00 per hour

Benefits:

Flexible schedule
On-site parking
Store discount

Application question(s):

What made you apply with Conspiracy Comics?
What is your working availability?

Education:

Secondary School (preferred)

Experience:

retail management: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

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Senior Mechanical Engineer

Key Holder/Supervisor

Part Time Banquet Lead

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