Location - This role is hybrid with a mix of remote and in-person work at North Campus Edmonton.
Reporting to the Assistant Department Manager in the Humanities Administrative Division, and working in consultation with the Department leadership, the Program Coordinator oversees data analysis and interpretation, program planning and support, and core administrative functions within the department. The role serves as a central point of coordination among faculty, students, and administrative units, ensuring efficient operations and consistent communication across stakeholders. This position provides accurate and timely information and recommendations on academic program requirements and planning, deadlines, and university/faculty policies and procedures.
The Faculty of Arts is a diverse and inclusive academic community spanning the humanities, social sciences, and fine arts. Through innovative research, teaching, creative expression, and strong community partnerships, the Faculty of Arts advances knowledge and drives positive societal change. It provides students with the tools to think critically, engage meaningfully, and contribute to a more just and thoughtful world.
Program Coordination:
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Assists with development, design and production of publication on programs in accordance with established Faculty/College/University policies/procedures.
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Creates and updates various forms for program administration.
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Provides program-specific support to Chair/Director and College in the timetabling process.
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Provides support to the Chair/Director in developing the academic timetable, using supporting data and analysis. Identifies areas for enrolment efficiency to ensure responsible course planning.
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Supports the College Office of Education as needed in confirming final exam information in PeopleSoft.
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Coordinates the SPOT process.
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With the relevant department leadership, provides administrative support to the undergraduate student awards process, if applicable.
Program Support and Advising:
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Acts as the first point of contact for program and course specific advising. Works in collaboration with Arts Undergraduate Student Services to provide accurate and timely information to students.
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Registers students in restricted classes which require permission of the area.
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Supports recruitment processes like Open House.
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Organizes meetings, conferences, seminars and special events on behalf of the area/program(s) with respect to student programming or recruitment.
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Serves as a resource to undergraduate student associations.
Data and Reporting:
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Creates and maintains spreadsheets or databases. Prepares standard and ad-hoc reports on program(s). Designs and develops customized reports for specific needs such as Quality Assurance reviews or teaching planning support.
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Maintains area/program records as needed.
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Monitors enrolment, creates statistical reports on enrolment trends, majors/minors, etc.
Governance and Operational Support:
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Drafts and/or generates routine communications, including proofreading. Gathers information from office records to draft emails, memos, and other documents for supervisor review.
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References the Academic Calendar and University policies and procedures to solve issues. Interprets and communicates calendar regulations.
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Working with the Faculty of Arts Program Governance and Policy Specialist, coordinates, reviews, edits, and submits all official additions/deletions/changes to the area’s sections of the University Calendar.
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Works with department directors, program coordinators, and department committees as appropriate.
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Provides administrative support to Department curriculum reviews, as needed.
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Continually identifies opportunities for process improvement, optimized administrative workflows, and data-driven analysis.
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Provides program support as needed to other stakeholders, such as the Dean’s Office, Undergraduate Student Services, and the College of Social Sciences and Humanities.
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2-year diploma or equivalent required; Bachelor’s degree preferred.
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Minimum of two years related experience, particularly in a post-secondary environment.
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Demonstrated proficiency in PeopleSoft, Google Suite, and Microsoft applications.
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Ability to generate, analyze, and present data. Experience using Excel, Tableau and Campus Solutions queries an asset.
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Excellent interpersonal skills and demonstrated intercultural understanding are required.
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Demonstrated excellence in written and verbal communication.
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Knowledge of University of Alberta policies and procedures is preferred.
Application Instructions
Click "Apply Now" to submit your resume and cover letter.
This position is subject to all applicable terms and conditions of the collective agreement between the Governors of the University of Alberta and the Non-Academic Staff Association (NASA).
This position offers a comprehensive benefits package.
The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all FirstPeoples of Canada, whose presence continues to enrich our vibrant community.
The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day. We are home to over 14,000 faculty and staff, more than 40,000 students and a growing community of 300,000 alumni worldwide.
Your work will have a meaningful influence on a fascinating cross-section of people - from our students and community members, to our renowned researchers and innovators, making discoveries and generating solutions that make the world healthier, safer, stronger and more just. Learn more.
At the University of Alberta, we are committed to creating an inclusive and accessible hiring process for all candidates. If you require accommodations to participate in the interview process, please let us know at the time of booking your interview and we will make every effort to accommodate your needs.
We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.
All University employees have a responsibility to foster a workplace that prioritizes safety in all its forms—physical, cultural, and psychological. This is achieved by promoting a safe environment, adhering to all safety laws, policies and procedures, completing all required safety training, identifying hazards and implementing controls, reporting incidents, and contributing to a culture of belonging and respect, while endeavoring to ensure that all colleagues feel valued and safe to express their thoughts, perspectives and concerns.
The University of Alberta is committed to creating a university community where everyone feels valued, barriers to success are removed, and thriving connections are fostered. We welcome applications from all qualified persons. We encourage women, First Nations, Métis and Inuit persons, members of visible minority groups, persons with disabilities, persons of any sexual orientation or gender identity and expression, and all those who may contribute to the further diversification of ideas and the University to apply.
L’Université de l’Alberta s’engage à créer une communauté universitaire où chaque personne se sent valorisée, où les obstacles à la réussite sont éliminés et où des connexions enrichissantes peuvent se développer. Nous accueillons les demandes de toutes les personnes qualifiées. Nous encourageons les femmes; Premières nations, Métis et Inuits; membres des groupes minoritaires visibles; personnes handicapées; personnes de toute orientation sexuelle ou identité et expression de genre; et toutes les personnes qui peuvent contribuer à la diversification des idées et à l'université à postuler.
