Job Title: Sales Coordinator, Commercial Sales
Reports to: Senior Sales Manager, Commercial Sales
Date: June 2026
Category: Full Time - Permanent
Location: 1271 Tapscott Road, Toronto. Currently Hybrid
Opportunity: This posting is for an Existing Vacancy
Compensation: $45,000 to $50,000 + Bonus/Commission
About Merrithew:
Merrithew® is the global leader in mind-body education and equipment. Founded in 1988, the company has trained more than 80,000 instructors and partners worldwide, developed six innovative education programs— STOTT PILATES®, ZENGA®, Total Barre®, Halo® Training, Merrithew Fascial Movement and CORE™ Athletic Conditioning & Performance Training™— and has produced an extensive line of professional and at-home equipment and accessories for personal and professional use.
Join Merrithew in its mission to inspire people worldwide to lead healthier lives through premium education programs and cutting-edge equipment. With a focus on world-class education and industry-leading equipment, Merrithew is dedicated to promoting optimal fitness and wellness for all.
Our Core Values
These are the values that guide our daily actions, decisions, and how we work with one another and our customers:
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Community – Culture of belonging, encourage connections and engagement
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Passion – Be present, enthusiastic, energetic, committed to purpose, inspiring
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Boldness – Act with courage, change the norm, never settle for “just ok”
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Customer-Centric – Our Vision is fulfilled through our Trainers, Partners and end-customers.
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Accountability – Act like owners, own the results
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Innovation – Delivering the best, highest-quality products, programs and services
Position Overview:
Reporting to the Senior Sales Manager, Commercial Sales, this role involves a mix of sales, marketing support and customer service skills. The core objectives of this role are to support the Commercial Sales, EMEA team through lead qualification, logistics and general administration.
We’re looking for a candidate who can share monthly promotional assets to our global network, provide back up support for inbound merrithew.com web orders and customer calls in addition to delivering excellent service to Merrithew™ partners and clients.
Major responsibilities
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Provide support to drive sales towards quarterly Sales Team Sales Objectives
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Coordination of inbound departmental email through merrithew.com, social media, tradeshows, and order processing for commercial products
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Answering in-bound customer sales calls and responding/ escalating customer issues to the Customer Care team
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Handling small value sales - eg. accessories
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Maintenance of the CRM Database by updating customer records (address, email, contacts)
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Managing potential leads in CRM, creating leads or opportunities and assigning to sales team for follow up
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Management and coordination of orders with our EU & Tapscott facility
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Generate and distribute Sales and Inventory Reports (e.g. Sales Person Reports, Daily Sales, Monthly Promotion Sales Analysis) Saved Carts Reports and other reports as required
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Covering off on Sales Managers and other Customer Service & Sales Support Coordinator’s duties during vacation time, sick leave and other out of office situations
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Working on statutory holidays as directed and planned in advance
Marketing support
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Provide Partner Marketing support – image requests, website reviews, events posting, requests for inventory & serial number reports, etc.
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Assist in maintenance of Distributor Portal: in charge of updating price lists, product information and monthly memos on the Distributor Portal through SiteFinity.
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Create and generate Team notification emails including: Monthly Promotions, New Products, In/Out of Stock items, CRM Updates, General FYIs
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Assist with travel arrangements, booking external training, gift basket requests for external clients, etc.
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Other duties, as assigned
Skills and qualifications
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2+ years in a supporting role to sales and customer service teams, with logistics experience handling a range of clients
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Superior organizational skills and excellent communication skills (verbal and written)
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Excellent MS Office (Outlook, Word, Excel, PowerPoint) and presentation proficiency
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CRM expertise with data entry and reporting
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Additional languages, spoken and written, are a definite asset. Specifically, German, Spanish, Portuguese, French, or any European language.
Merrithew may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human review. All final hiring decisions are made by Merrithew's recruitment team.
Merrithew™ is committed to providing accessible employment practices that comply with the Accessibility for Ontarians with Disabilities Act (AODA).
Merrithew is committed to providing a barrier-free access workplace. If you need accommodation at any stage of your application, or want more information on our accommodation policies, please contact us "[email protected]"
Merrithew™ is proud to be an Equal Opportunity Employer. Our organization respects and follows the letter and spirit of the Ontario Human Rights Code. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other code grounds
