calgary, ab desktop support Jobs – 95 Openings This Week

Payment Processing Advisor / Customer Service Representative
PBS Systems —Calgary, AB
- Weekends as needed
- Customer service
- Microsoft Office
- High school diploma or GED
4d
Customer Support Associate, SMB
mParticle —Calgary, AB
- $60,000–$74,500 a year
- Full-time
5h
Dispatch & Systems Administrator, Parking and Transportation
The University of Calgary —Calgary, AB
- Full-time
- Administrative experience
- Organizational skills
- IT
3d
IT Support Technician (Junior)
CTECH Consulting Group —Calgary, AB
- $48,000–$53,000 a year
- Full-time
- Hybrid work
- Azure
- Bachelor's
- Computer networking
- Dental care
- Paid time off
Quick apply
7h
IT Support Technician L2
MSP OPERATIONAL CORP —Calgary, AB
- $60,000–$70,000 a year
- Full-time
- Azure
- Microsoft Office
- Travel
Quick apply
1d
Analyst Wholesale Customer Support (12 months contract)
Sobeys —Calgary, AB
- $56,000–$84,000 a year
- Full-time
- Hybrid work
- Bilingual
- Microsoft Excel
- Microsoft Access
- Store discount
- Dental care
Quick apply
11h
Technical Support Supervisor
Canadian Fiber Optics Corp —Calgary, AB
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Quick apply
21h

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Payment Processing Advisor / Customer Service Representative

PBS Systems
Calgary, AB

Apply Now

Job details

Full-time
4 days ago

Skills

Computer operation
Customer service
Microsoft Office
High school diploma or GED
Accounting
Computer skills
Time management

Full job description

Company Name: PBS Systems
Job Location: Calgary, AB
Job Type: Full-time, Permanent
No. of Openings: 1
Job Requirement(s): Occasional weekend/holiday work
Internal Job Title: Payment Processing Advisor
Reports To: Team Lead, Payment Processing

PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!

PBS has been transforming how people buy and service cars for almost 40 years, becoming the third largest Dealership Management System (DMS) provider in North America. Each month, hundreds of new users join our platform, which helps dealerships manage sales, service, inventory, and accounting. What sets us apart is how we treat our customers - as partners, innovators and friends.
At PBS, we invest in your growth. Your career can progress in alignment with your strengths, interests, and aspirations. Apply today!

The Role:
The Payment Processing Advisor handles all setups and training of the Payment Processing suite including Point of Sale terminals and Express Pay. As a Payment Processing Advisor, you will provide top quality knowledge and expertise to both our clients and internal teams in relation to both the Payment Processing terminals as well as the Express Pay feature.

Job Responsibilities:

Support and troubleshoot issues received by phone and email.
Write up tickets and investigate issues involving POS and Express Pay.
Be able to fulfill orders for POS and Express Pay as they come in, in a timely fashion.
Assist on-site teams and dealerships with setting up of payment processing machines.
Configuration of online payment systems.
Facilitate a training session with dealership contacts – Show features of the products and guide the staff in how to operate.
Work with internal staff to help investigate or find answers in troubleshooting.
Maintain documentation and update as processes change within Payment Processing.
Be able to talk about and navigate our DMS Software to be able to better assist customers.
Ongoing training of the software and different departments within the company.

Qualifications:

Experience in payment processing, accounting, or technically related field is an asset
High School diploma
Solid computer knowledge of Microsoft Office Suite
Excellent customer service skills
Problem solving and troubleshooting skills
Strong documentation abilities
Effective time management, organizational, and self-management skills
Strong multi-tasking & prioritization
Ability to work occasional Saturdays and/or Sundays to support installations
Ability to work occasional USA/Canadian holidays based on installation needs

What we offer:

Internal promotion and growth opportunities
An education department dedicated to helping you with professional and personal development
The opportunity to travel
Free parking
Staff events
Competitive annual base salary
Bonus for product certification up to $4,800 per year
Great referral bonus
Staff discounts with GM, Dell, Goodlife and more.

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.

PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.

Apply Now

Refine Your Search

desktop support jobs in calgary, ab

Payment Processing Advisor / Customer Service Representative

Customer Support Associate, SMB

Dispatch & Systems Administrator, Parking and Transportation

IT Support Technician (Junior)

IT Support Technician L2

Analyst Wholesale Customer Support (12 months contract)

Technical Support Supervisor

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