Our Business
FISPAN Services Inc. (FISPAN) is an Enterprise SaaS FinTech company that allows banks to deploy embedded financial products and services to create a seamless banking connection for their corporate clients. Our product aims to provide instant scale and reach for banks who want to remove friction and add value by enabling their commercial banking clients to access banking services through their preferred ERP / accounting platform.
Founded in 2016 and headquartered in downtown Vancouver, FISPAN is on a mission to create the best product in the FinTech industry and fundamentally change the way that companies bank. Being the market leader in ERP Banking, we work with the world’s Tier 1 banks with assets exceeding $3T, including J.P. Morgan Chase, Wells Fargo, TD and Bank of Montreal.
We are looking for dynamic and passionate individuals to join our high performance team and contribute to our rapid growth and exciting journey.
The Opportunity
FISPAN is seeking a high-impact, operationally disciplined Manager, Human Resources (14-Month Maternity Leave Coverage) to steward and lead our people function. This role is designed for an experienced HR leader who can maintain regulatory compliance, drive operational efficiency across our systems, and act as a trusted advisor to our teams and leadership during a phase of steady growth.
Core Responsibilities
Strategic Leadership (30%)
- Operational Efficiency: Fully own the daily administration of our core HR systems (BambooHR and Lattice), ensuring seamless employee lifecycles and accurate data integrity.
- Stewardship: Maintain, calibrate, and execute FISPAN’s approved compensation, and performance review programs in close alignment with the VP of Finance.
- Fiscal Discipline: Manage HR department-specific spend and provide accurate reporting on people data (turnover, churn, DEI) to flag trends that impact company liability.
- Growth Planning: Proactively identify gaps or misalignments in the annual people planning process to support global expansion.
People Operations & Enablement (55%)
- Operational Efficiency: Drive efficiencies across HRIS/ATS platforms (Lattice, BambooHR) and oversee benefits administration and performance review cycles.
- Regulatory Compliance: Ensure total legal and regulatory compliance across Canada, the US, and other international jurisdictions.
- Management Training: In conjunction with external consultants and internal departmental leaders, implement and oversee development programs for company managers focused on communication and effective leadership.
- Culture Champion: Foster an inclusive, supportive workplace by embedding FISPAN’s core values into all programs and day-to-day operations.
Talent & Team Direction (15%)
- Workforce Planning: Strategic partnership with all teams to identify resource needs and skill gaps.
- Leadership: Oversee the hiring, development, and management of the HR department staff, ensuring departmental goals align with company OKRs.
Required Knowledge & Experience
- Educational Background: Bachelor’s degree in Human Resources or a related field.
- Experience: At least 6 years of HR experience, including HR leadership and management experience.
- Financial Acumen: Ability to speak the language of business metrics.
- Jurisdictional Knowledge: Expert-level understanding of employment law in both Canada and the US.
- Sector Background: Experience working within venture-backed companies and navigating international expansion.
- Must have hands-on, administrative fluency with BambooHR and Lattice.
Core Skills
- Exceptional leadership and decision-making skills.
- Ability to foster teamwork and meet strict deadlines in a high-growth environment.
- Strong oral and written communication skills with a high attention to detail.
Engagement Specifics
- Duration: Approximately 12 months plus 2 months of overlap
- Start Date: July 1, 2026
- Commitment: full-time
Why Work With Us?
✨ Visionary Team, Proven Results
Our leadership bench brings deep, collective experience in scaling high-growth FinTech companies through major funding cycles and critical market inflection points. This expertise creates a stable foundation, allowing you to focus on building and innovating. You will benefit directly from mentorship, expand your professional network, and learn the strategic decision-making processes required to lead a global, mature technology company.
Accelerated Career Ownership & DEI Commitment
We are an emerging high-growth company, and our employees are immediately given a high level of ownership and autonomy over complex, impactful projects.
As FISPAN continues to grow, we are committed to celebrating diversity, endorsing equity, and encouraging inclusion. We strive to eliminate bias throughout our recruitment process and build a culture where everyone feels they belong and can contribute their best work.
Strategic Total Rewards & Wellbeing
We invest in your success. Our total compensation packages are designed to be highly competitive, including a semi-annual bonus plan and equity grants that give you a true stake in our future. Beyond your compensation, you benefit from:
- Best-in-Class Equipment: The most modern MacBook and Apple equipment.
- Prime Location: Our downtown Vancouver office offers coastal views and access to the building fitness center.
- Flexibility: Generous benefits, including a family leave top-up program and our Work-From-Anywhere policy.
- Purpose-Driven Culture & Prime Perks
Our culture is the foundation of our success. We operate with a "we over me" mentality, fostering strong, collaborative bonds built on Trust and Candor. You will also enjoy: fully stocked cupboards, weekly catered team lunches, and daily JJ Bean coffee runs to keep your energy high and your wallet happy.
Compensation Package
FISPAN believes in an atmosphere and culture when innovation can flourish, collaboration and teamwork are valued and transparency is at the core of it all. We want our employees to see how the ideas they help generate today have an impact on how we do business tomorrow.With that, the hiring salary range for this position is $107,080 - $128,500 the base pay offered is based on comparable market data from companies of similar employee size, revenue and location. As part of our total rewards offering, employees in this contract position may be eligible for our competitive semi-annual bonus program, subject to program eligibility requirements.
At FISPAN, we reward employees for achieving their objectives, going beyond the requirements of their job, demonstrating leadership, fostering innovation and advancing the organization as a whole. We value talented people of all backgrounds and characteristics that share our vision of being the number one platform for the business banking ecosystem.
Other components of our rewards offerings include support of career development, wellbeing, and personal growth.
- Extended health and dental benefits
- Paid time off
- Savings and retirement plan matching
- Parenthood top-up
- Mentorship programs, and leadership series (to name a few)
Note: All incentive programs, benefits, and perks have certain eligibility requirements and may vary, only be partially or not at all available based on criteria such as location, employment status, etc. We’ll be happy to clarify eligibility for interviewing candidates.
