Parksville, Bc Program manager Jobs – 108 Openings This Week

Home Care Services Manager
Shack Shine —Nanaimo, BC
- $38.50 an hour
- Weekends as needed
- Sales
- Customer service
- Microsoft Office
Quick apply

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Home Care Services Manager

Shack Shine
Nanaimo, BC

Quick apply

Job details

Full-time

Benefits

Paid vacation

Skills

Sales
Customer service
iOS
Microsoft Office
Bachelor's
Accounting
Organizational skills
Communication skills
Driving Licence

Full job description

Shack Shine Nanaimo is hiring a Home Care Service Manager. This position includes working at different mobile locations in and around Nanaimo, BC.

This is a full-time and permanent position.

The duties of the Home Care Services Manager will be as follows

Participate in and execute on strategic planning in order to achieve the company’s goals and objectives
Perform outbound marketing tactics each week (specific targets i.e. property managers)
Maximize sales and profitability by soliciting, identifying and delivering on opportunities for growth
Implement and execute on all marketing initiatives
Follow and execute Estimating System when generating new client quotes
Perform and generate estimates for all qualified opportunities
Manage and track follow up dates with detailed notes, in order to increase Success Rate (SR) and increase strength of the database
Update & maintain commercial sales funnel on tracking sheet daily
Track and review weekly results to manage sales ratio and job acquisition costs
Hit budgeted quote targets
Hit budgeted Booked $ & Booked margin targets
Have rental equipment pre-ordered in a timely manner prior to job commencement
Hire, retain and develop talented and passionate employees
Upon recruitment of new technicians, conduct and oversee the initial training programs as defined by the operations manual
Manage employees & complete performance reviews: quarterly & annually
Provide job planning advice, instruction, and phone support to technicians to develop their problem-solving abilities and productivity level, on a daily basis
Prepare and breakdown business plan activities to be executed daily, weekly & monthly
Communicate and report directly to the Franchise Partners
Review Daily Success Journal (iAuditor reports) and record any relevant updates.
Implement and follow all company policies and procedures

Skills Required

Working knowledge of all MS Office suite, CRM, iOS device and Google products
Comfortable with basic finance & accounting ideas (P&L statements & receipt tracking) and overseeing customer transactions is an asset
Must be able to supervise other staff
Strong communication, people, administrative and organizational skills
Strong entrepreneurial background with franchise systems or operational support experience is strongly preferred
Background in customer service and sales will be an asset
Ability to manage key business partner relationships will be beneficial
Must have a valid driver's licence

Education Required

Undergraduate degree would be considered an asset

Experience Required

Minimum of 2-3 years of experience in a related field is required

Wage and Benefits

Wage being offered is $37.50 per hour
Performance bonus will be issued
Meals & Entertainment Expense will be provided
Laptop and Phone will be provided by Shack Shine
3 weeks of paid vacation

Work Hours

7:00 a.m. to 4:00 p.m. (1-hour lunch break)
Must be able to work evenings and weekends (when necessary, due to the nature of the business with commercial work)

This position is open to indigenous persons, vulnerable youth and newcomers to Canada.

To apply, please email your resume to

[email protected]

Pay: $38.50 per hour

Work Location: In person

Quick apply

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Home Care Services Manager

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