Alberta Supervisor/server Jobs – 4 Openings This Week

Front of House Supervisor/Server - Double Zero
Concorde Entertainment Group —Calgary, AB
- $17–$19 an hour
- Evenings as needed
- English
- Cashiering
- Accounting
Front of House Supervisor/Part Time Server
Boston Pizza International, Inc. —Cochrane, AB
- Full-time
Supervisor/Server
Madi's on 9th —Calgary, AB
- $15.00–$26.28 an hour
- Full-time
- Customer service
- Sanitation
- Supervising experience
- Store discount
- Paid time off
Quick apply

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FOH Supervisor / Server
Boston Pizza Peterborough South —Peterborough, ON
Management Training Programs, Leadership Development conferences and access to dynamic mentorship programs and initiatives.
From $18.60 an hour
Quick apply
Runner/Busser
Wind Group Inc. —St. Catharines, ON
A valid Canadian driver's license is a strong asset but not necessary; During the past decade, Wind has received many applauses from the local community and has…
Quick apply

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Front of House Supervisor/Server - Double Zero

Concorde Entertainment Group
Calgary, AB

Apply Now

Job details

Permanent

Benefits

Extended health care

Skills

ProServe
English
Cashiering
Accounting
Guest services
Communication skills

Full job description

ABOUT THE POSITION

Double Zero is looking for a Part-Time Supervisor to add to their team on a permanent basis. This position would be a hybrid role including Serving and Bartending in addition to supervising. This position is responsible for several functions including but not limited to coordination of sales, training, employee and guest service, opening and/or closing, and service recovery where needed. Applicants must be available afternoons, evenings, and late night for closes.

WHO WE ARE

Since opening our doors at the Chinook Centre in 2014, we have become a mainstay in South Calgary where guests are offered our warm brand of hospitality, ideal for business lunches, family dinner, corporate gatherings, and really any occasion that calls for celebration. We serve Italian with a modern twist in a vibrant space. Whatever your definition of "famigila", 00 is your destination for seasonally inspired Italian, superb vino and the sound of good conversation at the table.

WHAT WE OFFER

Hourly Wage: $17-$19/hour
Gratuities
Extended health benefits after 90 days for employees working 28+ hours per week
Duty meals when supervising
25% Company-wide food & beverage discount & access to frequent local business discounts/specials

WHAT YOU'LL DO

Ensure that department goals are communicated, understood, and met by hourly staff
Work with management to ensure that newly hired hourly staff receive orientation training
Counsel hourly staff on work related concerns and issues to ensure satisfaction and productivity enlisting the support of management as needed
Listen to hourly staff’s suggestions for improving how work is done and guests are served. Gain management support as needed to act upon suggestions
Work with management to ensure that hourly staff have the necessary resources to effectively perform their jobs (e.g., supplies, equipment, and inventory)
Ensure that hourly staff are trained on technical and service aspects of the job (e.g., food, customer service)
Work with management to ensure that hourly staff clearly understand their job roles, responsibilities, and performance expectations
Address guest concerns, requests, or issues either individually or by enlisting the help of others (i.e., management and staff)
Give constructive feedback to hourly staff to help them do their jobs better
Act as a “bridge” between management and hourly staff to facilitate department operation (e.g., keep managers appraised of hourly staff activities, issues, challenges, etc.)
Collaborate with management to develop and carry-out ideas and procedures to continuously improve
Enforce compliance with all regulatory governing agencies (e.g., AGLC, safety, department-specific procedures such as food standards)
Collaborate with management to recognize and celebrate hourly staff performance contributions (e.g., department-specific recognition programs)
Manage basic human resource issues/concerns of hourly staff enlisting the support of management as needed
Have a desire to be mentored by your peers and take initiative on furthering your job functions and duties
Ensure every guest is handled with the highest level of professionalism and complaints are dealt with quickly and efficiently
Adapt to different personalities of clients, vendors and coworkers without losing focus
Possess high professional ethics and avoid extreme familiarity or conflicts with others
Delegate appropriate tasks and manage staff workloads
Execute ad-hoc administrative and operational duties are required.

WHAT YOU HAVE

Previous experience with demonstrated success in a comparable role for an establishment of similar guest capacity, staff number, and affected by seasonality (at least 1 year preferred).
Advanced knowledge of industry best practices, guest services and food and beverage.
Strong English communication skills with ability to establish and develop relationships with team members, partners, vendors, and customers.
Ability to maintain professionalism, control, and composure in difficult and stressful situations.
Demonstrated ability to organize efficient work schedules, delegate tasks and work effectively under pressure to achieve objectives.
Working knowledge of applicable employment related legislation .
Experience handling employee issues/concerns and executing performance management procedures including performance reviews, disciplinary actions, and terminations.
Strong team player that leads by example and has demonstrated the ability to reliably execute or delegate work to meet objectives.
Experience and knowledge of budget analysis methods, general accounting skills and ability to operate a cash register or POS system.
Valid Alberta ProServe Certification.
Ability to stand for extended periods of time and lift 50lbs
Possesses high professional ethics and avoid extreme familiarity or conflicts with other

Apply Now

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