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Sales Associate
180 Smoke —North York, ON
Respond to customer inquiries in person and over the phone, including taking orders for curbside pickup where applicable. Employee discount: 20% off everything!
From $17.60 an hour
Quick apply
13d
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Sales Associate

180 Smoke
North York, ON

Quick apply

Job details

Part-time
13 days ago

Benefits

Store discount

Skills

Customer service
Retail sales

Full job description

Join 180 Smoke! We take pride in our team’s deep product knowledge, hands-on expertise, and commitment to delivering an unmatched customer experience. If you're a passionate retail professional looking to grow with an industry-leading Vape brand, we’d love to hear from you!

As a Sales Associate, you’ll be the first point of contact for both new and returning customers. Your goal is to deliver a welcoming, informative, and exceptional retail experience.

The store locations are 747 Don Mills Rd, Toronto, ON and 1880 Eglinton Ave E, Scarborough, ON. We are seek a sales associate that can work at both locations.

What You’ll Do

Greeting and welcoming new vape clientele and long-time customers, providing personalized consultations to understand their vaping needs and preferences
Recommend products tailored to individual requirements while educating customers on features, usage, and maintenance of vaping devices
Demonstrate product functionality, offer tastings where applicable, and share personal vaping insights to assist in decision-making
Efficiently manage multiple customers at once while maintaining a high standard of service
Open and close the store punctually, following proper procedures
Answer customer questions/concerns in person and via phone
Respond to customer inquiries in person and over the phone, including taking orders for curbside pickup where applicable
Maintain the store’s appearance, atmosphere, and cleanliness to create a consistent and inviting retail environment
Support daily operations, including organizing inventory, receiving shipments, and practicing FIFO (First-In, First-Out) merchandising
Adhere to all loss prevention and safety protocols
Periodically conducting inventory counts and/or inventory cycle counts
Frequently checking for email communication while on shift to ensure all messages from the corporate team or store leadership team are accounted for
Utilizing in-store communication where shift overlap is not possible to ensure other team members are equally informed on in-store developments

Who You Are

Team player with the ability to utilize technology effectively and engage with customers to meet goals
Previous experience working in a customer focused environment
Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
Able to handle customer interactions professionally
Previous experience with vapor products (e-cigarettes or herbal vaporizers) is an asset

What We Offer

Commission pay on top of your hourly rate
Regular contests where you can win prizes
Employee discount: 20% off everything!
Opportunities to develop and grow into management positions
An opportunity to learn about the world of vapes
Corporate membership rates at Goodlife Fitness
Exclusive entertainment and lifestyle discounts, gift card rewards, enhanced insurance benefits and other value-added perks through Perkopolis

This is an existing vacancy.

Please note: For compliance reasons, we only accept applications from applicants who are 19 years or older.

We appreciate your interest in joining our team! While we’d love to connect with everyone, we’ll be reaching out only to those selected for the next steps.

At 180 Smoke, we’re proud to cultivate a culture of inclusion, respect, and accessibility. We’re committed to providing a recruitment process that meets the needs of all applicants, in accordance with the AODA. If you require accommodations at any stage of the hiring process, please let us know — we’re happy to support you.

Job Type: Part-time

Pay: From $17.60 per hour

Benefits:

Store discount

Application question(s):

Are you available to work at both store locations? 747 Don Mills Rd, Toronto, ON and 1880 Eglinton Ave E, Scarborough, ON.
What is your availability?

Work Location: In person

Quick apply

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