About Us
Optimum Wellness Centres is a leading multidisciplinary healthcare organization committed to exceptional patient care, strong team culture, and professional growth. We are currently hiring a Clinic Assistant for our Airdrie location - someone who is energetic, organized, professional, and able to thrive in a high-volume, fast-paced clinic environment.
This is a busy multidisciplinary clinic, and we are looking for someone who can confidently multitask, stay organized under pressure, and provide an exceptional patient experience throughout the day.
If you enjoy helping people, work well in a team setting, and are looking for long-term growth within a healthcare organization, we’d love to meet you!
Why You’ll Love Working With Us
- Work alongside an exceptional multidisciplinary healthcare team
- Supportive leadership with hands-on training and mentorship
- Competitive compensation and benefits
- Opportunities for advancement into leadership roles
- A workplace where your contributions are recognized and valued
Qualifications/Required Experience
- Minimum 2 years of customer service experience
- Minimum 1 year of MOA/medical office assistant or front desk administrative experience required, preferably within a wellness or allied health clinic setting (physiotherapy, chiropractic, massage therapy, etc.)
- Experience in a high-volume clinic environment is considered a strong asset
- Previous allied health clinic experience may support progression into future Clinic Lead opportunities
Core Skills
- Exceptional customer service and interpersonal skills
- Strong multitasking ability in a busy clinic setting
- Excellent communication skills
- Advanced computer, scheduling, and typing skills
- Strong organization and attention to detail
- Self-motivated with initiative and problem-solving ability
- Warm, professional, and patient-centered demeanor
- Ability to remain calm and efficient during high patient volume
Responsibilities
- Greet and welcome patients in a warm and professional manner
- Deliver a positive, efficient patient experience throughout each interaction
- Ensure patients leave with appropriate follow-up appointments booked
- Manage scheduling and patient flow using JUVONNO EMR software
- Process accurate billing for EHB, MVA, WCB, etc.
- Answer phone calls and patient inquiries professionally and promptly
- Maintain accurate patient records and clinic documentation
Clinic Operations & Team Collaboration
- Work closely with chiropractors, physiotherapists, RMTs, and other allied health practitioners
- Support communication between clinic staff and head office
- Contribute to a collaborative, supportive, and professional clinic environment
- Assist with maintaining smooth day-to-day clinic operations in a busy setting
Benefits
- Competitive wage + extended healthcare benefits (full-time)
- Professional development opportunities
- Career growth into leadership positions
- Supportive and collaborative team culture
About Optimum Wellness Centres
Optimum Wellness Centres is proud to be an equal opportunity employer committed to inclusivity, diversity, and professional growth. We believe in empowering our team members, supporting exceptional patient-centered care, and fostering a culture of wellness within the communities we serve.
INDHP
Pay: From $21.00 per hour
Benefits:
- Dental care
- Extended health care
- On-site parking
Application question(s):
- Do you have any chiropractic or physiotherapy clinic experience?
Are you familiar with any EMR programs?
Experience:
Location:
Work Location: In person
