Aldergrove, Bc Guest services agent Jobs – 9 Openings This Week

Front Desk Agent
Best Western Plus Country Meadows - Aldergrove, BC —Aldergrove, BC
- $18.25–$21.00 an hour
- Part-time
- Hospitality
- Microsoft Excel
- Customer service
Quick apply
Front desk/Night Auditor - Relocate to Port Hardy, B.C.
Kwa'lilas Hotel —British Columbia
- $20–$23 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Wellness program
- Relocation assistance
Quick apply
11d
Guest Services Agent
Onni Property Management Services Ltd —Vancouver, BC
- $18.25 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Vision care
Quick apply
5d
Guest Services Representative - Part Time and Oncall
Ramada Surrey —Surrey, BC
- $19.25 an hour
- Part-time
- Hospitality
- English
- Microsoft Office
Quick apply
Guest Service Agent
Sandman Hotel Group —Richmond, BC
- $22.50–$23.00 an hour
- Full-time
- Customer service
- Hotel
- Accounting
- Dental care
- Employee assistance program
Quick apply
2d

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11d

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Front Desk Agent

Best Western Plus Country Meadows - Aldergrove, BC
Aldergrove, BC

Quick apply

Job details

Permanent | Part-time

Skills

Hospitality
Microsoft Excel
Customer service
Analysis skills
Front desk
Guest services
Phone etiquette
Communication skills

Full job description

We're looking for a warm, detail-oriented Front Desk Agent to be the first and last face our guests see. You'll set the tone for every stay — greeting guests, managing reservations, and solving problems before they become complaints. If you take pride in getting the small things right and genuinely enjoy helping people, we want to meet you. We want someone who puts our guests at the heart of everything they do striving to make the guest’s stay the best stay they have ever had each and every time.

Candidates will also be expected to perform standard Front Desk procedures and excel in customer service and office duties as Guest Service Representative.

Job Description

Greet and check in/check out guests promptly, courteously, and accurately
Verify reservation details, room assignments, rates, and billing information with precision
Handle cash, credit card transactions, and folio adjustments accurately
Answer phones, respond to emails, and manage guest requests in a timely manner
Use of proper telephone etiquette, adhering to Front Office Standards, answering all calls in a timely and professional manner
Anticipate guest needs and resolve concerns with patience and professionalism
Coordinate with housekeeping, maintenance, and management to ensure rooms and services meet guest expectations
Maintain accurate records of occupancy, incident reports, and daily logs
Balance and verify the summary of daily transactions in the hotel and ensure that the hotel's computer systems balance
Uphold hotel policies, safety procedures, and brand standards at every interaction

What We're Looking For

Exceptional attention to detail — accuracy in reservations, billing, and guest information is non-negotiable
A genuine passion for customer service and creating positive guest experiences
Strong communication skills, both in person and over the phone
Ability to stay calm, organized, and solution-focused during busy or stressful moments
Comfort with hotel property management systems (PMS) or willingness to learn quickly
Required to work flexible hours including weekends and holidays
Ability to multi-task and prioritize competing demands.
Prior experience in hospitality, retail, or customer service preferred but not required

Pay: $18.25-$21.00 per hour

Ability to commute/relocate:

Aldergrove, BC V4W 3E1: reliably commute or plan to relocate before starting work (preferred)

Experience:

customer service: 2 years (required)

Work Location: In person

Quick apply

Refine Your Search

guest services agent jobs in aldergrove, bc

Front Desk Agent

Front desk/Night Auditor - Relocate to Port Hardy, B.C.

Guest Services Agent

Guest Services Representative - Part Time and Oncall

Guest Service Agent

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