Cambridge, On Bilingual client service representative Jobs – 22 Openings This Week

French Bilingual Customer Service Representative
HGS —Waterloo, ON
- Up to $24 an hour
- Overtime
- Bilingual
- Customer service
- English
- Dental care
- Paid time off
Customer Service Representative
HGS —Waterloo, ON
- From $17.60 an hour
- Overtime
- Bilingual
- Customer service
- English
- Dental care
- Paid time off
Bilingual Customer Service Representative Remote
TP Canada —Waterloo, ON
- 8 hour shift
- Remote
- Bilingual
- English
- Computer skills
- Dental care
- Work from home
Court and Client Representative (irregularly scheduled hours and on-call contracts)
Ministry of the Attorney General —Kitchener, ON
- $29.53–$34.75 an hour
- Temporary
- Bilingual
- Customer service
- English
- Dental care
- Employee assistance program
Bilingual Service Representative
CUMIS Services Incorporated —Burlington, ON
- $50,143 a year
- Rotating shift
- Hybrid work
- Bilingual
- Customer service
- English
- Paid time off
Quick apply
12d
Client Care Representative – Bilingual (French/English)
Equitable CA —Waterloo, ON
- $55,000 a year
- Full-time
- Hybrid work
- Bilingual
- English
- Communication skills
Quick apply
Bilingual French Customer Service Rep
MK Martin Enterprise —Elmira, ON
- $28 an hour
- Full-time
- Bilingual
- Sales
- English
- Dental care
- Vision care
Quick apply
7d
Client Care Representative – Bilingual (Mandarin/Cantonese/English)
Equitable CA —Waterloo, ON
- $55,000 a year
- Full-time
- Hybrid work
- Bilingual
- English
- Communication skills
Quick apply
Customer Service Representative
Mushkey Jewels —Kitchener, ON
- From $17.60 an hour
- Part-time
- Bilingual
- Spanish
- Sales
Quick apply
9d
Inside Sales Representative
Acorn Stairlifts (Canada) Inc. —Burlington, ON
- $75,000–$90,000 a year
- Full-time
- Bilingual
- Sales
- Customer service
- Dental care
- Paid time off
Quick apply
5d
Occupational Therapist (OT)
Valen Homecare Ltd —Ontario
- $82–$88 an hour
- Temporary
- Bilingual
- Travel
- Organizational skills
- Flexible schedule
Quick apply
1d
Inside Sales Representative
Franklin Empire Inc —Stoney Creek, ON
- $47,500 a year
- Bilingual
- CRM software
- Sales
Quick apply
Customer Service Representative
Lazeez Shawarma —Kitchener, ON
- $17.20–$18.00 an hour
- Part-time
- Bilingual
- Customer service
- Analysis skills
- Flexible schedule
Quick apply
Inside Sales Representative / Sleep Support Advisor
Linde —Milton, ON
- From $51,420 a year
- Full-time
- Bilingual
- English
- High school diploma or GED
8d
Sales Strategic Initiatives Lead
Manulife —Waterloo, ON
- $70,500–$117,500 a year
- Full-time
- Bilingual
- PMP
- Salesforce
- Disability insurance
- Dental care
Sales Representative
Hardwood Giant —Stoney Creek, ON
- From $18 an hour
- Full-time
- Bilingual
- Sales
- Inventory management
Quick apply
Solar Advisor - Outside Sales Representative & Sales Lead Generators
Sunly —Hamilton, ON
- $45,000–$100,000 a year
- Full-time
- Hybrid work
- Bilingual
- Sales
- English
Quick apply
Sales Representative
Ciphererror Inc. —Waterdown, ON
- Up to $34,000 a year
- Temporary
- Bilingual
- Sales
- Customer service
Quick apply
Store Manager - BOSS Outlet, Halton Hills
Hugo Boss —Halton Hills, ON
- Bilingual
- Customer service
- English
- Designated paid holidays
14d

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

French Collection Representative
MAC Financial Recovery Inc. —Mississauga, ON
You will be responsible for managing a portfolio of delinquent accounts, conducting outbound calls, and negotiating repayment plans with customers in a high…
From $5,000 a month
Quick apply
9d
French Customer Service Representative
Support Services Group —Toronto, ON
Handle inbound and outbound client calls in a timely manner. Record all conversations in CRM software, leaving accurate notes in case the client calls back and…
$19.35 an hour
Quick apply
5d

Show more jobs in cities nearby

I want to receive the latest job alerts for bilingual client service representative in cambridge, on

By signing in to your account, you agree to Workopolis's Terms of Service and consent to our Cookie and Privacy Policy.

French Bilingual Customer Service Representative

HGS
Waterloo, ON

Apply Now

Job details

Full-time

Benefits

Dental care
Paid time off
Employee assistance program
Vision care
Flexible schedule
Life insurance
On-site parking

Skills

Bilingual
French
Computer operation
Customer service
English
High school diploma or GED
AI
Communication skills
Time management

Full job description

Job Description:

Your Impact: As a Bilingual French and English Customer Service Advisor, you’ll have the ability to work in a collaborative and engaging environment with one goal, making a positive impact on people’s day! We’ll train you to be an expert in your field, so you can confidently deliver an amazing customer experience. You’ll field customer inquiries, identify the unique needs of each customer, match customers with products and services that meet their needs, exercise emotional intelligence, and improve the overall customer experience!

So, what does a day in life for a Customer Service Advisor look like?

Key Responsibilities:

Communicate with customers through inbound calls, chats and emails that have questions about the products and services offered. Agents should be abreast with changing technology and procedures to be able to educate the customer of the value of the services provided, ways to optimize and maximize service usage and retain customer.
Identify customer needs through active listening to answer questions, assist with troubleshooting, or make product recommendations based on the customers' needs.
Troubleshoot and resolve product malfunctions that customers might have in a timely and effective manner using tools and techniques defined by the client.

Take a consultative approach with customers who are experiencing problems by owning the issue and resolution.

Assisting with product information, registrations, warranties, returns, questions regarding the websites, and reviewing promotions
Use multiple computer systems to research products, services, common problems and solutions offered Document customer needs, interactions and outcomes in the appropriate tool or system, including additional request creation if issues cannot be resolved real time•
Creating a “WOW” factor in every interaction through exceptional communication skills, taking ownership of the interaction and speed of service
Regular 1:1 coaching session with your supervisor to ensure you meet key performance indicators

What are we looking for?

So, what really makes a great Customer Service Advisor? Think of yourself as a product expert and problem solver that provides a consultative approach to issue resolution. If you’re compassionate, energetic, bold, and want to work in a customer-centric role with an amazing opportunity to make an impact on people’s lives, you’ll love this role!

Education & Experience

You’re at least 18 years of age
You must be physically able to work in the Waterloo, Ontario Office
You have a High School Diploma or equivalent
You have at least 6 months of customer service experience and you understand the value of coaching / feedback
You have experience writing emails
You have chat experience including messaging applications or online chat platforms

Skills & Abilities:

You have excellent Canadian French and English communication skills, both oral and written. at a native C1 level.
You have experience troubleshooting issues and understand the importance of owning the resolution for the customer
Demonstrate a caring, supportive and friendly nature in every interaction with the upmost confidence and urgency
You’re results oriented and comfortable providing customers with recommendations and solutions• You have excellent time management skills

Working Conditions:

You can work between the hours of 9:00 AM and 6:00 PM EST Monday through Sunday but have some flexibility as business needs may change
You’re computer savvy, comfortable sitting at a desk and working with multiple monitors
You’re results oriented and comfortable providing customers with recommendations and solutions
You have excellent time management skills

Why Choose Us?

HGS is a global leader in customer experience management. With more than 18,000 employees spread across 9countries, our mission is to make our clients more competitive by providing exceptional experiences. Powered by a people first philosophy and experience serving hundreds of the world’s leading brands, HGS is the perfect place to build your future!

Plus, working with HGS comes with benefits like:

$24 hourly and overtime opportunities
Best in class medical, dental, vision benefits
Refer-A-Friend
Employee assistance programs
Flexible Schedule Options
Career advancement in a fast-growing organization
People focused environment where you’ll make lifetime connections and friendships

HGS is committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you are contacted by HGS Canada regarding a job opportunity, please advise if you have any restrictions that need to be accommodated. All information received in relation to accommodation will be kept confidential.

You will be required to pass preemployment tests and an interview. HGS may use automated tools or AI-assisted technologies to screen applications and assess qualifications. We use AI technologies as part of our recruitment process to help standardize screening, reduce potential human bias, and improve the accuracy and fairness of our assessments. All automated results are reviewed by human decision-makers. If you have questions or wish to request a human-only review of your application, please contact . Personal information is handled in accordance with applicable privacy laws

Job Type: Full-time

Pay: Up to $24.00 per hour

Benefits:

Dental care
Employee assistance program
Life insurance
On-site parking
Paid time off
Vision care

Work Location: In person

Apply Now

Refine Your Search

bilingual client service representative jobs in cambridge, on

French Bilingual Customer Service Representative

Customer Service Representative

Bilingual Customer Service Representative Remote

Court and Client Representative (irregularly scheduled hours and on-call contracts)

Bilingual Service Representative

Client Care Representative – Bilingual (French/English)

Bilingual French Customer Service Rep

Client Care Representative – Bilingual (Mandarin/Cantonese/English)

Customer Service Representative

Inside Sales Representative

Occupational Therapist (OT)

Inside Sales Representative

Customer Service Representative

Inside Sales Representative / Sleep Support Advisor

Sales Strategic Initiatives Lead

Sales Representative

Solar Advisor - Outside Sales Representative & Sales Lead Generators

Sales Representative

Store Manager - BOSS Outlet, Halton Hills

Explore jobs in cities nearby

I want to receive the latest job alerts for bilingual client service representative in cambridge, on

Job seeker tools

Employer Tools

Browse

Stay Connected