Camrose, Ab Service & warranty coordinator Jobs – 1 Openings This Week

Service & Warranty Coordinator
On Track Kuntz & Company Inc. —Camrose, AB
- $24.52–$35.25 an hour
- Full-time
- Microsoft Office
- Continuous improvement
- Organizational skills
- Disability insurance
- Dental care
Quick apply

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Service & Warranty Coordinator

On Track Kuntz & Company Inc.
Camrose, AB

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Job details

Permanent | Full-time

Benefits

Casual dress
Extended health care
RRSP match
Disability insurance
Dental care
Paid time off
Company events
Employee assistance program
Vision care
Life insurance
On-site parking

Skills

Microsoft Office
Continuous improvement
Organizational skills
Dealership experience

Full job description

Company Overview
On Track Kuntz & Company Inc. is a family-owned and operated business dedicated to delivering the highest standard of service in the diesel engine parts & service industry. We pride ourselves on providing quality, cost-effective solutions to our customers across Canada, supported by an enthusiastic team of experienced professionals.

Overview
We are seeking a motivated and detail-oriented Service & Warranty Coordinator to join our dynamic team. In this vital role, you will be the key point of contact for warranty claims, service documentation, and customer communication. You will work with the Service Manager to schedule jobs, administration and customer communication plus solely handle warranty claims by gathering necessary documentation, scheduling failure analysis for the claim in our service shop, document results and communicating with suppliers and customers on claims. Your energetic approach will ensure smooth operations, accurate record-keeping, and exceptional customer service that aligns with our commitment to excellence.

Duties

Process warranty claims efficiently by reviewing documentation and ensuring all necessary information is complete and accurate
Coordinate with technicians and suppliers to facilitate timely warranty evaluations, approvals, and parts replacements
Maintain detailed records of service activities, warranty submissions, and related correspondence
Communicate proactively with customers regarding warranty status, service updates, and follow-up actions
Support the service department by scheduling appointments, managing service orders, and tracking work progress
Ensure compliance with manufacturer warranty policies and company procedures at all times
Assist in preparing reports on warranty trends, service performance, and operational metrics to support continuous improvement

Skills

Knowledge of heavy-duty diesel engines, trucks, or related parts is a strong advantage but not mandatory. Automotive service administration is also an asset
Strong organizational skills with keen attention to detail and accuracy
Excellent communication abilities to liaise effectively with customers, technicians, and suppliers
Ability to multitask efficiently in a fast-paced environment while maintaining a positive attitude
Proficiency in computer software such as MS Office Suite; experience with dealership or service management systems is a plus
Ability to interpret warranty policies and technical documentation clearly and thoroughly

Join us in delivering top-tier service that makes a difference! This paid position offers an exciting opportunity to grow your career within a supportive team dedicated to excellence in the heavy-duty diesel industry.

Job Types: Full-time, Permanent

Pay: $24.52-$35.25 per hour

Expected hours: 42.0 per week

Benefits:

Casual dress
Company events
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match
Vision care

Work Location: In person

Quick apply

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Service & Warranty Coordinator

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