columbus bilingual collections officer Jobs – 2 Openings This Week

Bilingual French Collections Officer (Commercial Accounts)
SinglePoint Group International —Toronto, ON
- $20–$25 an hour
- Monday to Friday
- Hybrid work
- Bilingual
- Microsoft Excel
- Microsoft Outlook
Quick apply
10d
Bilingual Collections Officer
Vault Credit Corporation —Toronto, ON
- $50,000–$60,000 a year
- Full-time
- Hybrid work
- Bilingual
- Microsoft Excel
- Customer service
Quick apply

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Bilingual French Collections Officer (Commercial Accounts)
SinglePoint Group International —Toronto, ON
Contact past due customers by phone, request payment & negotiate appropriate payment arrangements, within authorized limits; Send correspondence to delinquent/…
$20–$25 an hour
Quick apply
10d
Bilingual Collections Officer
Vault Credit Corporation —Toronto, ON
Promptly notifying customers of past due working capital payments and employing various communication channels (calls, emails, letters, SMS texts) to collect…
$50,000–$60,000 a year
Quick apply

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Bilingual French Collections Officer (Commercial Accounts)

SinglePoint Group International
Toronto, ON

Quick apply

Job details

Permanent
10 days ago

Skills

Bilingual
French
Microsoft Excel
Microsoft Outlook
Customer service
English
Math
Computer skills
Communication skills
Time management

Full job description

Are you entrepreneurial, energetic, and competitive? If you want to roll up your sleeves and take ownership of this opportunity apply today! We are searching for a highly motivated, enthusiastic, and committed French Bilingual Collection Officer with 5 or more years of experience in the industry.

In this role, you will manage commercial collections, contact customers with past-due accounts, negotiate payment arrangements, and help reduce outstanding balances while delivering strong customer service. This role is ideal for someone who is organized, resilient, professional on the phone, and comfortable working in a fast-paced environment.

Reporting to the Operations Manager, you will play an important role in supporting account resolution, reducing risk, and helping the business achieve its collections goals.

We are recruiting for a full-time representative within the Greater Toronto Area to work the schedule Monday to Friday from 8am to 5pm.

Responsibilities

Provide excellent service and ensure exceptional execution results in the collection of financial loans
Conduct collections calls for all past due accounts
Contact past due customers by phone, request payment & negotiate appropriate payment arrangements, within authorized limits; Send correspondence to delinquent/collection customers
Use defined procedures to arrange and coordinate firm payment arrangements within established risk policy for our collection customers; Assess and mitigate risk by referring accounts for further action
Document call activity details in Collections system to reflect action taken; Update customer account information with e.g. commitments to pay, amounts & dates, collection call updates
Apply tact, diplomacy & resourcefulness; Handle objections & excuses, apply soft calling techniques, where appropriate, to effectively manage & control situations
Perform to regulatory standards and best practice on collections
Achieve individual collection targets, in order to meet Department and Company goals;
Maintain and submit reports for review by collection management
Complete other collection responsibilities, as assigned

Experience/Qualifications

Bilingual in French and English, with strong verbal and written communication skills
Experience handling commercial collections, payment negotiations, and delinquent accounts
Strong customer service and phone communication skills
Good math skills and confidence performing basic calculations
Strong organization, time management, and documentation skills
Proficiency with Microsoft Excel and Outlook
Strong computer skills and ability to learn internal systems quickly
Ability to adapt and stay effective in a fast-paced environment
A motivated, team-oriented attitude with a desire to grow your career

Compensation: From $20.00/hr - $25.00/hr based on experience

Why Join Us:

Opportunity to join a strong team environment
A role where your performance and professionalism make a direct impact
Career growth potential within a results-driven organization

Join a winning team today!

We are an equal opportunity employer. Accommodations are available upon request at any point in the selection process. #HP

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Bilingual French Collections Officer (Commercial Accounts)

Bilingual Collections Officer

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