Compugen is Canada's largest privately-owned Technology Ally. To innovate industries, transform businesses, connect communities, and drive meaningful change, we must think bigger, reach broader, and act bolder. Through knowledge, curiosity, and collaboration, Compugen helps organizations delivering experience by design. This is what it means to be human-centered and technology-enabled.
Dreaming, designing, and delivering isn't just a mantra for us — it's a way of life. We believe that technology is the conduit, but our people – they are the connection that truly makes the magic happen!
We are a human-centered culture where we prioritize your well-being and are invested in helping you reach your fullest potential. We're not only focused on achieving our goals — we're dedicated to helping you achieve yours.
If you're relentlessly curious, driven to make a difference, and collaborative at the core, then you belong with us.
We are seeking a detail-oriented Configuration Technician to join our operations team. In this role, you will be responsible for configuring, testing, troubleshooting, and preparing new and refurbished technology equipment for internal and external customers. The successful candidate will possess strong technical troubleshooting skills, a commitment to quality, and the ability to work independently while meeting production deadlines.
- Configure and deploy new and refurbished desktop, laptop, server, and peripheral equipment for internal and external customers.
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Install, test, troubleshoot, and diagnose hardware and software issues.
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Perform quality assurance checks to ensure all systems meet customer and organizational standards.
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Meet daily production targets and deadlines as assigned by the Configuration Scheduler.
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Collaborate with internal technical teams and external vendors to resolve technical issues and escalations.
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Document work performed and maintain accurate configuration records.
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Follow established ISO procedures and comply with Compugen's Quality Management System (QMS).
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Maintain a safe, organized, and efficient work environment.
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Support continuous improvement initiatives within the configuration and deployment process.
- Post-secondary education in Information Technology, Computer Systems Technology, Electronics, or a related field.
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Minimum 2 years of hands-on experience in the PC hardware industry.
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Experience configuring, refurbishing, repairing, and deploying desktops, laptops, printers, and related hardware.
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Strong troubleshooting and diagnostic skills for PC and server-based hardware.
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Excellent verbal and written communication skills.
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Ability to work independently with minimal supervision.
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Strong organizational skills and attention to detail.
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Proven ability to manage changing priorities and meet deadlines in a fast-paced environment.
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Ability to safely lift and move equipment weighing up to 30 lbs.
At Compugen, we are committed to diversity, equity and inclusion. We actively recruit from all groups, including women, Indigenous people, persons with disabilities and members of visible minorities. We recognize the importance of removing barriers to participation and provide accommodation upon request to all applicants throughout the recruitment process. If you require an accommodation, our People & Culture representative will work with you to meet your needs in a confidential and respectful manner. We believe everyone deserves a seat at the table-and we are taking deliberate action to make this a reality.
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