Columbus Manager of clinical practice Jobs – 373 Openings This Week

Manager, Service Desk
Mackenzie Health —Richmond Hill, ON
- $111,365–$142,116 a year
- Full-time
- Remote
- Computer Science
- PMP
- Engineering
Patient Relations/Patient Experience Specialist
Michael Garron Hospital —Toronto, ON
- $105,883.59–$124,568.92 a year
- Full-time
- Writing skills
- Data analysis skills
- Microsoft Office
Manager of Ophthalmology
Schroeder Ambulatory Centre —Richmond Hill, ON
- $121,618–$143,080 a year
- Nursing
- Master's degree
- Supervising experience
6d
Manager, Integrated Care & Experience
Durham Community Health Centre —Oshawa, ON
- $88,600–$97,000 a year
- Weekends as needed
- Master's degree
- Supervising experience
- Bachelor's
Quick apply
Manager, Clinical Research Services
Michael Garron Hospital —Toronto, ON
- Full-time
- Bachelor's
- Team management
- Recruiting
Decision Support Specialist
Michael Garron Hospital —Toronto, ON
- Temporary
- Customer service
- Writing skills
- Microsoft Office
Lead, Integrated Care & Experience
Durham Community Health Centre —Oshawa, ON
- $70,000–$80,000 a year
- Full-time
- Microsoft Powerpoint
- Bachelor's
- Team management
Quick apply
Clinical Research Coordinator
MyHealth Partners Inc. —Scarborough, ON
- $90,000–$100,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Vital signs
- Dental care
- Paid time off
Quick apply
Clinical Data Manager
Everest Clinical Research —Markham, ON
- $60,000–$95,000 a year
- Remote
- Management
- Doctoral degree
- Master's degree
- Disability insurance
- Dental care
Quick apply
10d
(PERMANENT FULL-TIME) CASE WORKER - Ontario Structured Psychotherapy (OSP)
Ontario Shores Centre for MHS —Whitby, ON
- CPR Certification
- Writing skills
- Bachelor's
Quick apply
3d
Clinical Manager, Attawapiskat, ON
Weeneebayko Area Health Authority —Ontario
- From $51.98 an hour
- Full-time
- Nursing
- BLS Certification
- Master's degree
- Dental care
- Employee assistance program
Quick apply
Clinical Manager, Fort Albany, ON
Weeneebayko Area Health Authority —Ontario
- From $61.55 an hour
- Full-time
- Nursing
- BLS Certification
- Master's degree
- Dental care
- Employee assistance program
Quick apply
Pathologist Assistant
Lakeridge Health —Oshawa, ON
- $42.24–$53.28 an hour
- Weekends as needed
- Computer literacy
- Windows
- Master's degree
Associate Dentist – Part Time
Community Health Centres of Northumberland —Port Hope, ON
- $85–$95 an hour
- Part-time
- English
- Master's degree
- Patient care
- Dental care
Quick apply
Clinical trainer (Medical Aesthetician) - Contractor Role
SharpLight Technologies —Ontario
- From $40 an hour
- Contract
- Customer service
- English
- Presentation skills
Quick apply
4d
Clinical Nurse Manager
Carevo Home Healthcare —Whitby, ON
- $90,000–$120,000 a year
- Full-time
- CPR Certification
- Nursing
- Up to 50% travel
Quick apply
2h
Nurse Practitioner - Emergency Room, Moose Factory, ON
Weeneebayko Area Health Authority —Ontario
- From $81.84 an hour
- Full-time
- Nursing
- BLS Certification
- Discharge planning
- Dental care
- Employee assistance program
Quick apply
Nurse Practitioner - Rapid Access Addiction Medicine, Moosonee, ON
Weeneebayko Area Health Authority —Ontario
- $81.84–$85.07 an hour
- Full-time
- Nursing
- BLS Certification
- Travel
- Dental care
- Employee assistance program
Quick apply
Director of Patient Care, Fort Albany, ON
Weeneebayko Area Health Authority —Ontario
- From $70.42 an hour
- Part-time
- Nursing
- Master's degree
- Bachelor's
- Dental care
- Employee assistance program
Quick apply
Primary Care Clinical Educator, Moose Factory, ON
Weeneebayko Area Health Authority —Ontario
- $87,797.50–$128,700.00 a year
- Full-time
- Nursing
- Bachelor's
- Dental care
- Employee assistance program
Quick apply
Physician Assistant
Lakeridge Health —Oshawa, ON
- $52.13–$70.70 an hour
- 8 hour shift
- BLS Certification
- Patient care
GP/Family Physician
Prospect Health —Richmond Hill, ON
- $250,000–$380,000 a year
- Patient care
- EMR systems
Quick apply
Part-Time Staff Pharmacist
Queensville Pharmacy —Queensville, ON
- $55–$60 an hour
- Part-time
- Medication administration
- Doctoral degree
- Patient care
Quick apply
6d
Nurse Practitioner - Indigenous Health Promotion and Disease Prevention, Moosonee, ON
Weeneebayko Area Health Authority —Ontario
- $81.84–$85.07 an hour
- Full-time
- BLS Certification
- Travel
- Patient care
- Dental care
- Employee assistance program
Quick apply
Director of Long Term & Elder Care, Moose Factory, ON
Weeneebayko Area Health Authority —Ontario
- $70.42–$84.19 an hour
- Full-time
- Nursing
- Master's degree
- Bachelor's
- Dental care
- Employee assistance program
Quick apply

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Manager, Service Desk

Mackenzie Health
Richmond Hill, ON

Apply Now

Job details

Full-time

Skills

Facilitation
Statistics
Desktop support
ITIL Certification
Defect resolution root cause analysis
Computer Science
Operations management
Incident management
PMP
Supplier management experience
Coaching
Engineering
Workplace safety policies
Microsoft Exchange
Windows
Microsoft Office
Change management
Bachelor's
Continuous improvement
Computer hardware
Client services
Customer service orientation
Vendor relationship management
ServiceNow
Customer support
Team motivation
Communication skills
Client interaction
Teaching
Active Directory
Time management
Failure analysis
Mobile devices
Team building
VPN

Full job description

Job Description:

Reporting to the Director, Application and End-user Support, the Manager, Service Desk will manage a team of Service Desk and System Support Analysts, responsible to provide Digital Health customer support services, to the organization. This experienced IT professional will be responsible for managing operational teams to support a two-site model with a focus on service quality and continued improvement.

The Manger, Service Desk will manage day to day operations of the Service Desk and the organizational hardware environment to ensure laptops, PCs and devices are performing optimally, to ensure high levels of availability, and will be responsible for incident and request management processes through the enterprise ITSM platform ServiceNow. Furthermore, they will maintain a current problem management knowledge base to ensure timely resolution of issues including a thorough root cause analysis for all major incidents while ensuring that they are clearly identified and escalated to appropriate teams for resolution. Responsibilities will include developing and maintaining standard procedures to ensure compliance and increased productivity, and to support department operations to ensure quality and SLA objectives are achieved and maintained. The successful incumbent will also be responsible for developing, managing and delivering IT Master Service Level Agreements and developing, optimizing a ServiceDesk model to support the organization as required. Additional duties will include analyzing workload metrics, preparing operational reports and statistics, and vendor management.

Contribute to safe, quality care by:

Managing a workload effectively in a fast-paced environment.
Addressing and resolving issues in a productive, respectful manner.
Exercising sound professional judgment and using best practice guidelines.
Contributing to a safe, inclusive environment for all through compliance with patient and staff safety policies and procedures.

What must you have?

Bachelor’s degree in computer science, engineering or a related study, or an equivalent combination of education, training and experience.
Minimum 5 – 7 years’ recent related career experience in a large, complex organization.
Minimum 2 – 3 years’ recent related career experience in management.
Experience with platforms such as:
- ServiceNow ITSM solution
- Active Directory
- Microsoft Exchange
- Office365
- Windows Operating Systems
- Microsoft Office
- VPN
- Enterprise antivirus
- Mobile Devices
- AV Equipment

What else do you bring?

Excellent organizational, interpersonal skills with exceptional verbal, written communication and conflict management skills with strong initiative to achieve high standards of service and performance.
Critical thinking and problem-solving skills that enable quick resolution of issues.
Leadership abilities including the abilities to teach, direct and motivate staff.
Professionalism, attention to detail and focused customer service ethic.
Ability to handle and prioritize multiple demands concurrently.
Exercises initiative and good judgment with ability to multi-task.
Demonstrated ability in interpersonal, communication, diplomacy, coaching, facilitation and team building skills at all levels of the healthcare environment.
Demonstrated expertise in IT applications.
Ability to translate clinical/non- clinical issue into IT solutions.
Demonstrated commitment to professional development.
Demonstrated ability to promote and manage change.
Ability to work independently and as a member of a team.
Time management and organizational abilities including demonstrated ability to problem solve, prioritize a varied workload and function in a changing and stressful work environment.
Proven attendance record.
Demonstrates understanding and complies with patient and staff safety policies and procedures that foster a safe and inclusive environment for all.
Ability to perform the essential duties of the job.
Effectively uses empathy in interactions with others.
Commitment to providing an exceptional experience for staff and clients within a challenging and exciting health care environment.

Preferably, your profile also includes:

ITIL Certification an asset.
Project Management Professional (PMP) Designate is an asset.

You may be required to work at any site of Mackenzie Health.

Mackenzie Health is an inclusive and equal opportunity employer committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.

Our hiring process does not involve the use of artificial intelligence (AI) to screen, assess or select applicants.

We thank all applicants for their interest; however, only those under consideration for an interview will be contacted.

-: #MackenzieHealthCareers, #LI-JB2

Apply Now

Refine Your Search

manager of clinical practice jobs in columbus

Manager, Service Desk

Patient Relations/Patient Experience Specialist

Manager of Ophthalmology

Manager, Integrated Care & Experience

Manager, Clinical Research Services

Decision Support Specialist

Lead, Integrated Care & Experience

Clinical Research Coordinator

Clinical Data Manager

(PERMANENT FULL-TIME) CASE WORKER - Ontario Structured Psychotherapy (OSP)

Clinical Manager, Attawapiskat, ON

Clinical Manager, Fort Albany, ON

Pathologist Assistant

Associate Dentist – Part Time

Clinical trainer (Medical Aesthetician) - Contractor Role

Clinical Nurse Manager

Nurse Practitioner - Emergency Room, Moose Factory, ON

Nurse Practitioner - Rapid Access Addiction Medicine, Moosonee, ON

Director of Patient Care, Fort Albany, ON

Primary Care Clinical Educator, Moose Factory, ON

Physician Assistant

GP/Family Physician

Part-Time Staff Pharmacist

Nurse Practitioner - Indigenous Health Promotion and Disease Prevention, Moosonee, ON

Director of Long Term & Elder Care, Moose Factory, ON

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