Premiere Vancouver Island Spa Destination Hiring Front Desk Agent
Kingfisher Pacific Resort and Spa is an award-winning destination nestled in a stunning oceanfront setting. Renowned for its panoramic views, exceptional amenities, and commitment to genuine hospitality, the resort offers guests a rejuvenating escape with world-class spa experiences, exquisite dining, and breathtaking natural surroundings. We are dedicated to creating memorable moments for our guests and fostering a vibrant, positive team environment. We are in search of the right individual for this challenging position.
This position is a full time evening position with hours 3-11pm.
Responsibilities
- Welcome and register guests upon arrival
- Manage guest check-ins and check-outs
- Handle room reservations and spa bookings
- Provide information about resort amenities, services, and local attractions
- Respond to guest requests and ensure a high level of customer service
- Maintain accurate guest records and reservations
Qualifications
- Previous hospitality or customer service experience is an asset, but not required
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Comfortable working in a fast-paced guest service environment
- On-the-job training will be provided
Schedule
- Full Time, 3-11pm
- MUST be available to work evenings, weekends, and holidays
Compensation & Perks
- Resort-wide staff perks
- Extended health benefits
- Opportunity to work in one of Vancouver Island’s premier resort destinations
We look forward to hearing from you!
Join the Kingfisher Team
Kingfisher Pacific Resort & Spa is a leading wellness destination on Vancouver Island’s eastern shore. With 65 guestrooms and suites, two oceanfront restaurants, AQUA Bistro & Wine Bar / Ocean7 Restaurant and the award-winning Pacific Mist Spa featuring our newly opened Healing Caves. We bring together refined hospitality, innovative wellness, and the natural beauty of the Salish Sea. Our people are at the heart of everything we do. Every guest experience is shaped by the dedication, talent, and professionalism of our team members.
At Kingfisher, you’ll find more than a workplace—you’ll discover opportunities for growth, advanced training, and mentorship within a supportive and inclusive environment. Set in the stunning Comox Valley, life here means living where others come to vacation—surrounded by ocean, mountains, and year-round activities from skiing to stand-up paddling. Working alongside colleagues from diverse international backgrounds, you’ll join a vibrant team that welcomes guests from around the world.
Recognized by Condé Nast Traveler and Travel + Leisure, Kingfisher continues to earn industry acclaim, including the Accommodation of the Year award in 2023. Our culinary program is led by Executive Chef Danai Hongwanishkul, recipient of the Culinary Excellence at the 2026 BC Hotel Association Industry Awards, and is supported by a strong kitchen team including sous-chefs David Hwang and Shaun Dietz. Our Food & Beverage experience is led by Dawn Schultz, a certified sommelier who brings elevated wine expertise to our guest experience, alongside a dynamic cocktail program created and led by Julie Ferris.
Vancouver Island and the Healing Caves were also featured by CNN Travel among the Best Places to Visit in 2025, further highlighting the appeal of the region and experiences we are proud to offer.
If you are passionate about providing an exceptional client experience and are looking for competitive pay, flexible hours, and a positive & stable work environment, we highly encourage you to apply.
Pay: From $20.00 per hour
Benefits:
- Company events
- Dental care
- Discounted or free food
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care
Ability to commute/relocate:
- Courtenay, BC V9N 9R9: reliably commute or plan to relocate before starting work (required)
Experience:
- customer service: 1 year (required)
Work Location: In person
