Job Description
PrairieCoast equipment is a top performing John Deere dealership with 11 locations throughout Northern Alberta and British Columbia. Our employees are the backbone to our success and our most important resource. A significant portion of PrairieCoast equipment is owned by employees and we offer a RRSP and TFSA eligible Employee Share Ownership Plan.
We are committed to better serve our customers by providing premier products, superior service, and by embracing and utilizing technology. We value integrity, innovation, and passion.
Noteworthy Awards:
- One of Canada’s Best Managed Companies™ each year since 2013
- One of Canada's Top Small & Medium Employers™ 2020, 2021 and 2022
- Recognition by John Deere as a top performing dealer in North America
We Offer:
- A competitive compensation package with performance-based bonus opportunities
- Benefits that include a wide range of extended health benefits, travel insurance, prescriptions, dental, life, disability, and critical illness
- Opportunity to participate in Ownership of the company
- A referral bonus program
- Annual sick pay allowance
- Employee company and vendor discount programs
- Employee Assistance program
- Peer recognition program
- Strong focus on training and leadership development
- Company contests and team building events
- The opportunity to interact with leaders of the company
As a Shop Service Coordinator, you will:
Support daily service operations by assigning work, coordinating schedules, managing repair orders and warranties, and assisting with technician training and customer inquiries. Acts as key support to the Aftermarket Manager and helps maintain shop efficiency and morale.
The ideal candidate will have:
- Previous Service Writer experience an asset
- Basic knowledge of accounting practices
- Excellent computer skills in Microsoft Office and internet functions
- Knowledge of office procedures
- General understanding of mechanical/technical terms is preferred
- High School Diploma or equivalent experience
- Strong customer service experience
- Warranty experience an asset
The hourly wage for this role is typically $21.25 - $40.25 and represents a range across all of PrairieCoast’s BC and Alberta locations. It is influenced by various factors, including job-related skills, experience, relevant training, and work location.
In compliance with the BC provincial government mandates, we are posting a broad wage range to adhere to the wage transparency requirements.
Job Type: Full-time
Pay: $21.25-$40.25 per hour
Benefits:
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care
Ability to commute/relocate:
- Dawson Creek, BC V1G 3C8: reliably commute or plan to relocate before starting work (required)
Application question(s):
- What is your expected wage for this position?
- Do you have any service writer experience? If so, how many years?
Work Location: In person
