edmonton, ab assistant rooms operations manager Jobs – 23 Openings This Week

Assistant Rooms Operations Manager
Marriott International, Inc —Edmonton, AB
- $56,000–$65,000 a year
- Weekends as needed
- Hotel
- High school diploma or GED
- Guest services
Administrative Assistant - Remote Camp Operations Nunavut
Kitikmeot Camp Solutions —Edmonton, AB
- From $23.50 an hour
- Overtime
- Heavy lifting
- Microsoft Office
- First Aid Certification
- Dental care
Quick apply
Executive Assistant
GS Construction —Acheson, AB
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Dental care
Quick apply
5d
Front Office Manager
Lake Louise Inn —Alberta
- $69,000 a year
- Full-time
- Customer service
- Hotel
- Front desk
- Wellness program
- Dental care
Quick apply
Automotive Service Manager, Southern Alberta
Recruiting Room —Alberta
- $80,000–$120,000 a year
- Full-time
- Customer service
- English
- High school diploma or GED
- Dental care
- Paid time off
Quick apply
7d
Administrative Assistant
Heartland Housing Foundation —Sherwood Park, AB
- From $24.03 an hour
- Part-time
- CPR Certification
- Customer service
- Microsoft Office
- Wellness program
- Disability insurance
Quick apply
5d
Site Administrative Assistant
PCL Constructors Inc. —Edmonton, AB
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Dental care
Part-Time Assistant Manager - Level 1
BoxLunch & Hot Topic —Edmonton, AB
- Part-time
- Sales
- High school diploma or GED
- Time management
Quick apply
Assistant F&B Manager
River Cree Resort & Casino —Enoch, AB
- Weekends as needed
- Microsoft Powerpoint
- Microsoft Word
- Bar
Broker Assistant
REMAX River City —Edmonton, AB
- From $20 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Dental care
- Vision care
Quick apply
2h
AE - Selling Team Leader (Assistant Manager)
American Eagle Outfitters —Edmonton, AB
- Full-time
- Sales
- Leadership
Medical Office Assistant
Stellar Integrated Eye Care —Edmonton, AB
- $16–$22 an hour
- Immediate opening
- CPR Certification
- BLS Certification
- Microsoft Office
Quick apply
Assistant Store Manager
Mr. Big and Tall - West Gate S.C —Edmonton, AB
- Weekends as needed
- Sales
- High school diploma or GED
- Presentation skills
- Store discount
- Disability insurance
Quick apply
4d
Medical Office Assistant
Vibe Medical Specialist —Edmonton, AB
- $17–$20 an hour
- Weekends as needed
- Medical office experience
- Organizational skills
- EMR systems
- Dental care
- Paid time off
Quick apply
Therapeutic Assistant (7) - Speech Language
Edmonton Catholic Schools —Edmonton, AB
- $39,123–$54,549 a year
- Temporary
- Microsoft Word
- Microsoft Outlook
- English
5d
Investment Advisor Assistant
Ventum Financial Corp. —Edmonton, AB
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Temporary Housekeeper
Heartland Housing Foundation —Fort Saskatchewan, AB
- From $19.08 an hour
- Temporary
- CPR Certification
- High school diploma or GED
- First Aid Certification
- Wellness program
- Employee assistance program
Quick apply
14d

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Assistant Rooms Operations Manager

Marriott International, Inc
Edmonton, AB

Apply Now

Job details

Full-time

Skills

High school diploma or GED
Guest services
Business
Associate's degree

Full job description

Additional InformationThis role will support the rooms division in both front desk and housekeeping operations. Availability should be any day of the week, including evenings and weekends.
Job Number26053314
Job CategoryRooms & Guest Services Operations
Location4404 Gateway Boulevard NW, Edmonton, Alberta, Canada, T6H 5C2
ScheduleFull Time
Located Remotely?N
Position Type Management
Pay Range: $56,000-$65,000 annually
Bonus Eligible: Y

JOB SUMMARY

Entry level management position that focuses on supporting the day-to-day activities of Rooms Operations and supervision of related areas that include Housekeeping, Recreation. Laundry, Staff, AYS and Concierge/Guest Services. Position directs and works with employees to carry out guest arrival and departure procedures and to maintain the property’s cleanliness standards. Strives to ensure guest and employee satisfaction and achieve the operating budget.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Supporting the Management of Rooms Operations Activities

Opens and closes Front Desk shifts / Housekeeping and ensuring completion of assigned shift checklist and other duties.

Runs and reviews critical information contained in room operations reports.

Understands the functions of the Recreation. Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations.

Temporarily supervises all areas of the Room Operations department in the absence of the Room Operations management.

Operates all department equipment as necessary and reporting malfunctions.

Ensures employees have the proper supplies and uniforms.

Understands night audit procedures and being able to comprehend and utilize reports as necessary.

Understands and complies with loss prevention policies and procedures.

Contributing Information to Support Managing to Budget

Supervises same day selling procedures to maximize room revenue and property occupancy.

Verifies accuracy of room rates to maximize revenue opportunities

Uses budgets, operating statements and payroll progress reports as needed to assist in the management of the Room Operations.

Participates in the management of departmental controllable expenses to achieve or exceed budgeted goals.

Understands the impact of Room Operations on the overall property financial goals and objectives.

Providing for and Managing the Guest Experience

Participates as needed in the investigation of employee and guest accidents.

Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and

Sets a positive example for guest relations.

Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as necessary.

Assists in the review of comment cards and guest satisfaction results with employees.

Managing and Conducting Human Resources Activities

Provides support for operational functions as necessary.

Trains staff and monitoring adherence to all relevant policies and procedures.

Participates in department meetings and continually communicating a clear and consistent message regarding the Room Operations goals to produce desired results.

Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

Helps to train employees in safety procedures and supervises their ability to execute departmental and property emergency procedures.

Observes service behaviors of employees and providing feedback to individuals; continuously striving to improve service performance.

Empowers employees to provide excellent customer service within guidelines.

Participates as needed in the interviewing and hiring of Room operations employee team members with the appropriate skills.

Uses all available on the job training tools for employees; supervising on-going training initiatives and conducting training when appropriate.

Communicates performance expectations employees in accordance with job descriptions for each position.

Participates in the employee performance appraisal process, giving feedback to Room Operations Managers on individual employee performance issues.

Coaches, counsels and encourages employees.

Participates in employee progressive disciplinary procedures as required.

Handles employee questions and concerns.

Participates in an ongoing employee recognition program.

Effectively schedules employees to business demands and tracks employee time and attendance.

Assists in performing the payroll function.

Oversees daily shift operations and ensures compliance with all policies, standards and procedures.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Notification to Applicants: Delta Hotels Edmonton South Conference Centre takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email [email protected] and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don’t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what’s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

assistant rooms operations manager jobs in edmonton, ab

Assistant Rooms Operations Manager

Administrative Assistant - Remote Camp Operations Nunavut

Executive Assistant

Front Office Manager

Automotive Service Manager, Southern Alberta

Administrative Assistant

Site Administrative Assistant

Part-Time Assistant Manager - Level 1

Assistant F&B Manager

Broker Assistant

AE - Selling Team Leader (Assistant Manager)

Medical Office Assistant

Assistant Store Manager

Medical Office Assistant

Therapeutic Assistant (7) - Speech Language

Investment Advisor Assistant

Temporary Housekeeper

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