Edmonton, Ab Ticketing guest service representative Jobs – 3 Openings This Week

Ticketing Guest Service Representative
Winspear —Edmonton, AB
- Part-time
- Customer service
- Microsoft Office
- Databases
- Flexible schedule
Quick apply
Guest Services Representative
Winspear —Edmonton, AB
- $15.25 an hour
- Weekends as needed
- Serving
- Customer service
- Communication skills
- Flexible schedule
Quick apply
12d
Support Staff
Deadmonton —Edmonton, AB
- $15 an hour
- Temporary
- Customer service
- English
- Organizational skills
Quick apply

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Ticketing Guest Service Representative

Winspear
Edmonton, AB

Quick apply

Job details

Part-time

Benefits

Flexible schedule

Skills

Customer service
Microsoft Office
Databases
Communication skills

Full job description

Who you are:

You love music, you enjoy working on a team and bringing out the best in you and your colleagues, you are creative, and you are not afraid to try new things. You are aligned with these values and want us to succeed together.

You champion excellent experiences for guests by being passionate, welcoming, and authentic. You are available to work part time hours of a minimum of 8 hours/week during the daytime, evenings, and weekends, and have a flexible schedule.

What we can offer you:

Flexible hours working in one of Edmonton’s premiere arts organizations with access to concerts.
Extensive training over a period of 2 weeks, and ongoing training and professional development opportunities

Job Summary:

Reporting to the Associate Director of Guest Experience (Ticketing), this individual will respond to telephone, email, and in person inquiries to provide excellence in customer service.

What you will do:

Deliver outstanding guest experiences in-person, on the phone, and via email communication
Be one of the first points of contact for our organization and communicate with the intent to understand
Handle record keeping, administrative tasks, and customer concerns with a positive attitude
Be comfortable and enjoy working within a database system
Work with diverse people, including within a team and patrons

Qualifications:

Customer service experience with a commitment to creating positive experiences
Proficient with computers including databases (Experience with Tessitura and Microsoft Office is an asset)
Enjoy working with people and have compassion, patience, professionalism, and follow-through to provide outstanding customer care
Strong communication and problem-solving abilities
Enjoy working in a fast-paced environment
Positive attitude
Energetic and able to contribute well within a team environment
Detail orientated and thorough to ensure no errors are made
A minimum of 18 years of age
Able to work evening and weekend shifts

Timeline:

Closing Date: July 24, 2026

Interview Dates: Week of July 27 or Week of August 6

Training Dates: In the month of August

Quick apply

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