Who We Are:
Carefor is Eastern Ontario’s largest home care and community support services not-for-profit, with over 1,200 employees operating in Eastern Counties, Ottawa, and Pembroke-Renfrew County. The founding chapter of the Victorian Order of Nurses, Carefor has been helping seniors and people living with disabilities in Eastern Ontario live with choice and dignity since 1897.
For our staff, we are proud to help them be the best they can be both now and into the future. Through comprehensive onboarding and continual training, you are continuously improving your professional practice with Carefor; and with the HOOPP pension plan, great benefits and a flexible schedule, we’re looking out for you and your family. At Carefor, we know our work matters, and we’re proud of the impact we have in people’s lives.
Overview:
Reporting to the Centre Leader, the Program Coordinator coordinates and facilitates, the activities and programs, ensuring that a vibrant, diverse, and engaging environment is offered to the clients and/or caregivers.
Responsibilities:
- Recommends, develops, implements, facilitates, and evaluates diversified and meaningful programs with the dimensions of wellness in mind (social, physical, intellectual, emotional, environmental, vocational, and spiritual)
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Drafts and prepares communication tools (newsletters, posters, notices, calendars, social media content, etc.) designed to inform and engage clients and volunteers in regular and/or special events
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Creates a safe and pleasant recreational environment to stimulate participation and creativity
- Develops and fosters community partnerships to further enhance support to clients and/or program development
- Accesses and utilizes community resources where appropriate
- Liaises with other agencies and individuals from seniors-focused organizations, clubs, associations, and groups to plan and deliver special events, outings, and programs
- Collaborates with the marketing team to promote events and programs
- Organizes supplies, equipment, and resources for the programs
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Effectively communicates and interacts with clients in a courteous and professional manner
- Provides information, coordinates services and/or refers clients/caregivers to other resources as required
- Initiates and completes the client intake process (including the required assessments and reassessments for specific programs) with guidance from the Centre Leader
- Maintains and updates client and volunteer files in the client information management system including schedules
- Assists with volunteer recruitment, selection, orientation, and training, and facilitates in-service meetings as needed
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Processes client payments, donations, and fundraised money
- Prepares and reconciles bank deposits, and deposits money at the bank as required
- Participates in fundraising activities which may occur after regular hours
- Reviews client billable services and volunteer reimbursements before sending to the central finance department
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Functions and reports in compliance with the Occupational Health and Safety legislation, regulations, and Carefor policies and procedures.
- Participates in health and safety training including WHMIS and applies this knowledge in the workplace
- Wears or uses any/all protective equipment or clothing provided by Carefor and does not interfere with protective devices as to change or negate their functions
- Reports the absence of or defect in any equipment or protective device, and which may endanger self or other worker
- Reports any violations of the Health and Safety Act or the regulations, or the existence of any hazard · Does not use or operate any equipment, machine, device, or work in a manner that may endanger self or other worker
- Ensures all workplace incidents are reported in a timely manner in accordance with legislation, and Carefor policies and procedures for workplace injuries and incidents (eg. WSIB injuries, infection control)
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Adheres to the Carefor standards for conduct and behavior and upholds Carefor's Core Values
- Ensures that confidential information relating to clients, work colleagues, suppliers and Carefor's operations is properly protected and not disclosed to third parties, unless allowed or required under relevant law or regulation
- Treats all people with respect and undertakes duties with care and diligence
- Does not use information obtained in the course of employment for personal financial gain; nor allows that information be used to obtain financial benefit for any other person or company
- Ensures all dealings with clients, suppliers and other parties are kept at arm's length to avoid the possibility of actual or perceived conflicts of interest
- Complies with all statutory and internal disclosure requirements on a timely basis and ensures to the best of ability the accuracy and comprehensiveness of the information
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Performs other duties as assigned
- Participates on committees/project work group as assigned
Qualifications:
- Post-secondary education in Gerontology, Dementia Studies, Recreation Therapy, Social Service Worker, or other health services field
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Certification in Volunteer Coordination an asset
- Food Handlers Certificate an asset
- First Aid and CPR an asset
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Minimum 3 years’ experience in program coordination
- Public speaking experience
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Proficient computer skills including Microsoft Office (Outlook, Word, Excel) and client data base systems (Alaya Care)
- Knowledge of event planning practices and techniques
- Knowledge of marketing and promotional practices
- Knowledge and experience in program planning, facilitation, implementation and evaluation
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Physical ability to perform duties such as standing for long periods, squatting, bending, and lifting heavy objects
- Ability to organize, prioritize and multi-task
- Excellent interpersonal skills and an ability to communicate effectively with clients, caregivers, staff, health care professionals, service agencies both verbally and in writing
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Bilingualism (English/French) an asset
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Valid Class G drivers’ license and use of own vehicle
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Acceptable Vulnerable Sector Background Check
What We Offer:
- Competitive Salary
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Pension Plan with the Healthcare of Ontario Pension Plan (HOOPP)
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Health and Dental Benefits
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Employee and Family Assistance Program
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Professional Development Opportunities
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Leadership team who values innovation, continuous improvement, quality and service excellence while appreciating work-life boundaries
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Staff who are deeply committed to excellent client care
EDI Statement:
Carefor is committed to providing an inclusive, barrier-free recruitment and selection process. Please let us know in your application if you require accommodations at any stage of the recruitment process. All requests for accommodation will be considered in a fair and objective manner that will ensure applicants are treated with respect and dignity.
