Host/Hostess
Thornbury
Polpette Pizza & Pasta
Lead with Purpose. Elevate the Experience. Drive the Results.
Turner Hospitality Group is transforming the dining experience across Ontario. From rustic Italian charm to elevated Asian fusion and refined French cuisine, our portfolio of distinctive concepts is grounded in scratch-made food, handcrafted cocktails, and an unwavering commitment to exceptional guest experiences.
We’re looking for Hosts to be the face of a high-performing restaurant and help elevate the guest experience from the moment they walk through the door. This isn’t just a job — it’s an opportunity to shape the energy of the room, support a strong team, and make a lasting impression within a growing hospitality group that values professionalism, personality, and growth from within.
The Role:
As a Host, you are responsible for delivering an exceptional first and last impression of the restaurant. You’ll warmly greet and seat guests, manage reservations and flow of service, and ensure the front door runs smoothly and efficiently. Your presence sets the tone — creating a welcoming, organized, and hospitality-driven environment for every guest.
You will:
- Deliver a warm, efficient, and organized guest experience at the front door.
- Manage reservations, waitlists, and guest flow to support smooth service.
- Greet and seat guests with professionalism and genuine hospitality.
- Communicate clearly with the team to maintain pacing and awareness of the floor.
Your responsibilities:
- Deliver a consistent, high-quality guest experience from arrival to departure
- Manage reservations, walk-ins, and waitlists while optimizing table flow
- Greet, seat, and thank guests with a friendly, polished, and professional approach
- Maintain a clean, organized, and welcoming host stand and entrance area
- Communicate effectively with management and service teams to support smooth operations
- Anticipate guest needs and provide accurate wait times and information
- Assist with coordinating large parties and special requests
- Help resolve guest concerns at the door and escalate when needed to ensure satisfaction
What We Offer:
- Staff Discounts across Turner Hospitality Group properties
- Ongoing Leadership & Development
- Advancement Opportunities within a growing company
- A Dynamic Work Environment in the Blue Mountain Village
What You Bring:
- A positive attitude and a friendly, outgoing personality
- A natural ability to make people feel welcome and comfortable
- Strong communication skills and a team-first mindset
- Good organization and the ability to stay on top of things in a busy environment
- Attention to detail and pride in keeping your space clean and organized
- Ability to stay calm and upbeat during busy shifts
- Flexible availability, including evenings, weekends, and holidays
- Previous customer service experience is a bonus, but not required
Our Commitment to Inclusion:
At Turner Hospitality Group, we are dedicated to fostering a diverse and inclusive workplace. We welcome applicants from all backgrounds and are proud to be an equal opportunity employer.
Accessibility:
We are committed to providing an accessible recruitment process. If you require accommodation during any part of the hiring process, please let us know. Your comfort and dignity are important to us.
Ready to Lead the Next Chapter of Your Career?
If you’re driven by the pursuit of excellence, ready to inspire your team, and passionate about delivering unforgettable experiences, we want to hear from you. Apply today and take ownership of something exceptional with Turner Hospitality Group.
Pay: From $17.60 per hour
Benefits:
- Discounted or free food
- Flexible schedule
- Store discount
Work Location: In person
