Service Clerk - Switchboard
Brant Community Healthcare System —Brantford, ON
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- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Customer service
- Tuition reimbursement
- Employee assistance program
Quick apply
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- 8 hour shift
- Microsoft Office
- High school diploma or GED
- In-person
Quick apply
4d
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Dexter —Brantford, ON
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Express Employment —Burlington, ON
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- Full-time
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1d
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Univar Solutions Canada LTD —Guelph, ON
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Vast auto Distribution —Kitchener, ON
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Transcare Logistics Corporation —Hamilton, ON
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Service Clerk - Switchboard

Brant Community Healthcare System
Brantford, ON

Quick apply

Job details

Casual
18 hours ago

Benefits

Tuition reimbursement
Employee assistance program
On-site parking

Skills

Microsoft Word
Microsoft Excel
Customer service
Filing
Microsoft Office
High school diploma or GED
Data entry
Typing
Medical terminology
Communication skills

Full job description

Exceptional Care–Exceptional People

The Brant Community Healthcare System is a two site Community Hospital located in Brantford and Paris, Ontario.

The Brantford General is an acute care hospital
The Willett in Paris is an urgent care centre and transitional beds

By choosing to work at Brant Community Healthcare System (BCHS), you are joining an organization with more than 130 years of making a positive difference in the lives of the people we serve throughout our communities. We value Care, Accountability, Respect and Equity, and we are working together to build a healthier community!

Why Choose BCHS?

Tuition Reimbursement (Centralized Education Fund)
Casual, Part time and Full time positions (4 on 5 off for full time nurses)
HOOPP Pension Plan
Predictable work locations
Discounted onsite parking (no shuttles or waiting lists)
Support 24/7- you’re not on your own (managers on call, physicians, allied health and support staff).
Wellness matters, our Employee Assistance program is free and confidential to all employees and family members.
Ongoing infection and prevention control measures, education, appropriate PPE and support available to all employees.

Position Summary

Reporting to the Manager, Health Information Management, you will be an active team member, in a multi skilled multi-disciplinary environment. This position is the first point of contact for most of our patients and your skills as a Brant Community Healthcare System ambassador will prove invaluable. Personal commitment to place the patient's best interest first and foremost in service provision with a commitment to confidentiality of all information related to patient care.

Primary Responsibilities

Providing inbound and outbound call processing for a high volume call centre
Dispatching of emergency response teams
Monitoring of BCHS alarm systems and providing appropriate response
Providing Lifeline Response, cashier functions and reception for the BCHS
Chart assembly, including filing of loose reports and physician mail
Distribution of patient information, through manual and technical means, while maintaining the integrity of all data
Other duties as required

Education Requirements

Secondary School Diploma
Successful completion of Medical Office Administration/Clerk Program

Mandatory Qualifications

Proficient in Microsoft Office including Word and Excel
Previous experience with Meditech
Keyboarding and data entry proficiency- 50 WPM
Previous multi line console experience in a healthcare setting

Preferred Qualifications

Successful completion of Medical Terminology Course
Previous Health Records experience an asset
Understanding of Universal Code System is an asset

Mandatory Competencies

Demonstrated knowledge of health care utilization processes
Demonstrated ability to work independently as well as within a multi-disciplinary team setting
Demonstrated exemplary customer service and communication skills
Ability to plan and set objectives and prioritize workload.
Self-directed, reliable, mature, dependable individual
Excellent attendance record
Demonstrated ability to work under pressure in emergency situations
Must be available for all three shifts, weekends and statutory holidays.
Able to handle all physical demands
Safety (patient, worker & workplace) is a BCHS Corporate Priority. The successful applicant will demonstrate good stewardship in the identification, reporting and mitigation of unsafe acts or conditions.

Preferred Competencies

Reliable individual with excellent attendance record and able to work all shifts

Physical Demands

Excellent physical health i.e. bend, lift, walk, carry, pull, kneel, and push, with the ability to maintain a high standard of performance. Periods of lengthy sitting, intensive visual concentration and use of VDT 75 percent of a shift worked

Accommodation

The Brant Community Healthcare System (BCHS) is an equal opportunity employer, committed to employment equity and diversity in the workplace. We welcome applications from women, Indigenous persons, members of racialized groups, visible minorities, persons with disabilities, persons of all sexual orientation and persons of any gender identity or gender expression.

Brant Community Healthcare System is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request.

To ensure there is equal opportunity during the recruitment and selection process, please contact your Recruiter to discuss accommodation.

Quick apply

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distribution clerk jobs in paris, on

Service Clerk - Switchboard

Distribution Clerk

Shipping & Logistics Clerk

Warehouse

Counter Clerk

Accounts Assistant / Accounting Clerk – Bookkeeper

Dispatch Manager

Driver

Accounting Clerk 2

Accounts Payable - Accounts Payable Representative

Parts Counter Clerk

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