sydney, ns team lead, product enablement & education Jobs – 182 Openings This Week

Team Lead, Product Enablement & Education
Aircall —Sydney, NS
- Full-time
- Marketing
- Laboratory experience
- Leadership
Director of Social Assistance
Sipekne’katik —Indian Brook, NS
- $90,000–$105,000 a year
- Full-time
- Supervising experience
- Bachelor's
- Social Work
- Designated paid holidays
- Disability insurance
8d
General Manager – Equipment & Tractor Division
Sydney Tools & Equipment Rentals —Sydney, NS
- $49,101.96–$74,384.03 a year
- Full-time
- Customer service
- Construction
- Leadership
- Dental care
Quick apply
Avature Solution Architect
WISSEN TECHNOLOGY PRIVATE LIMITED —Sydney, NS
- Full-time
- Azure
- Computer Science
- DevOps
Quick apply
7d
Operational Excellence - Service
Parts for Trucks —Nova Scotia
- Full-time
- Microsoft Office
- Project management
- Travel
- Disability insurance
- Dental care
Quick apply
6d
Senior Protection and Control Testing Technician-Technologist
Phasor Engineering Inc —Canada
- $165,000–$225,000 a year
- Full-time
- Remote
- Engineering
- Microsoft Office
- Bachelor's
- Wellness program
- Disability insurance
Quick apply
Clinical Services Executive - Nurse Practitioner (relocate to Nova Scotia)
Mountains and Meadows Care Group —Nova Scotia
- $127,000–$147,000 a year
- Full-time
- Nursing
- Master's degree
- Administrative experience
- Wellness program
- Mileage reimbursement
Quick apply
Home Comfort Advisor
Greenfoot Energy Solutions Inc. —Sydney, NS
- $50,000–$90,000 a year
- Full-time
- Sales
- Salesforce
- HVAC
- Store discount
- Dental care
Quick apply
7d
Sales Representative
Cape Breton Exterior Home Cleaning —Cape Breton, NS
- $3,000–$10,000 a month
- Seasonal
- Bilingual
- Sales
- Basic math
- Flexible schedule
Quick apply
6d
Warehouse and Fabrications Operations Lead
Bretoba Contracting —Cape Breton, NS
- $85,000–$110,000 a year
- Full-time
- Warehouse experience
- Welding
- Construction
- Profit sharing
- Wellness program
Quick apply
7d
Experienced Retail Department Manager, General Merchandise - Northern Canada
Northern / NorthMart —Nova Scotia
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Relocation assistance
Life Insurance Agent - LLQP License Required - Remote
Specialty Life Insurance —Nova Scotia
- $40,000–$160,000 a year
- Full-time
- Remote
- Sales
- Customer service
- Retail sales
- Dental care
- Work from home
Quick apply
Sales Representative
Firefly Solar Inc. —Sydney, NS
- $32,491.49–$70,000.00 a year
- Part-time
- Sales
- Customer service
- In-person
Quick apply
9d
Physical Rehabilitation Specialist (6-month opportunity in Latvia)
CFMWS —Nova Scotia
- $76,840–$85,170 a year
- Temporary
- Bilingual
- CPR Certification
- BLS Certification
- Wellness program
- Disability insurance
Experienced Retail Department Manager, Food Services - Northern Canada
Northern / NorthMart —Nova Scotia
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Relocation assistance
Civil Foreman
Nexco Group —Nova Scotia
- $37–$40 an hour
- Full-time
- Up to 50% travel
- Travel
- Organizational skills
- Dental care
- Vision care
Quick apply
13d
Territory Sales Representative
Canadian Federation of Independent Business —Sydney, NS
- $85,000–$120,000 a year
- Full-time
- CRM software
- Sales
- Communication skills
Quick apply
8d
Auto Body Technician
Assured Automotive —Sydney, NS
- $70,000–$100,000 a year
- Full-time
- High school diploma or GED
- Welding
- Dental care
- Paid time off
Quick apply
5d
Travel Benefits Coordinator/Supervisor (6-month opportunity in Latvia)
CFMWS —Nova Scotia
- $76,840–$97,270 a year
- Temporary
- Bilingual
- CPR Certification
- Customer service
- Wellness program
- Disability insurance
Pharmacy Operations Manager
Care Pharmacies —Nova Scotia
- Full-time
- Medical office experience
- Supervising experience
- No university degree
Quick apply
7d
Insurance Sales Representative
Combined, a Chubb Company —Sydney, NS
- Full-time
- Sales
- Customer service
- Bachelor's
- Disability insurance
Quick apply
Experienced Retail Department Manager, Grocery - Northern Canada
Northern / NorthMart —Nova Scotia
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Relocation assistance
Experienced Retail Department Manager, Produce - Northern Canada
Northern / NorthMart —Nova Scotia
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Relocation assistance
Experienced Retail Department Manager, Convenience - Northern Canada
Northern / NorthMart —Nova Scotia
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Relocation assistance
Experienced Retail Department Manager, Meat - Northern Canada
Northern / NorthMart —Nova Scotia
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Relocation assistance

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Team Lead, Product Enablement & Education

Aircall
Sydney, NS

Apply Now

Job details

Full-time

Skills

Marketing
Laboratory experience
Content creation
Content strategy
Leadership
Communication skills
Instructional design

Full job description

Sydney Office

Sales & Partnerships – 12010 - Solution Engineering /

Permanent Full Time Employee /

Hybrid

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.

Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence.

Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.

At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth.

How we work at Aircall: We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here.

As Aircall continues its transition from a multi-product company to an AI-first platform, product complexity and expectations around value articulation are increasing for both sellers and buyers. Ensuring deep product understanding—across Core, Integrations, and AI—is now critical to driving adoption and growth.

To support this shift, we are investing further in our Product Enablement motion by hiring a Product Enablement & Education Team Lead to own the end-to-end Product Enablement motion across buyers and sellers, both strategically and operationally. This role combines team leadership, operating model ownership, and hands-on contribution to high-impact enablement and education initiatives. The role is central to ensuring our teams and customers can confidently understand, adopt, and articulate the full value of the Aircall platform and our AI suite of products.

Responsibilities:

Team Leadership & Cross-Functional Ownership

Lead, coach, and develop Product Enablement and Customer Education Specialists, setting clear priorities, standards, and ways of working.
Own & define the roadmap across seller & buyer enablement (certifications, GTM Kits, demos, internal programs, Aircall Learning Lab & Knowledge Base content strategy), ensuring enablement is mapped to release calendars.
Define and evolve the Product Enablement operating model across processes, tooling, and rituals to support customers as well as Sales and Support teams.
Act as the primary enablement counterpart to Product and Product Marketing, ensuring tight alignment between product strategy, launches, and enablement execution.
Partner closely with Customer Marketing to ensure product enablement and education are integrated into customer-facing communications, including webinars and campaigns.

Operational Execution & Enablement Delivery

Own the strategy, structure, and governance of the Aircall Learning Lab and Knowledge Base, ensuring content quality and relevance for our customers, with the support of the Customer Education Specialist.
Develop an intentional content strategy and framework to allow optimized content ingestion by AI (e.g. Aircall AI Chat or Aircall AI Agent).
Continuously optimize the customer onboarding learning journey in the Aircall Learning Lab in collaboration with Small Business leadership, enabling scalable, self-service onboarding for 1–10 user accounts.
Design and deliver strategic courses for Tier 1 product launches within the Aircall Learning Lab.
Contribute hands-on to strategic enablement initiatives when needed, particularly for priority launches or high-impact programs.

Qualifications :

Deep expertise of the Aircall product portfolio, including Core, Integrations, and AI capabilities, with a proven ability to translate complex product concepts into clear, actionable enablement for different audiences.
Demonstrated experience supporting or enabling GTM teams, customers, or partners within Aircall.
Prior exposure to Product Enablement, Sales Enablement, Customer Education, Product Marketing, or Customer Success motions.
Skilled in instructional design and content creation, developing learning materials, playbooks, and enablement resources tailored to diverse audiences and learning styles.
Experience independently leading cross-functional initiatives, collaborating closely with Product, PMM, and Customer Marketing teams to drive impactful projects from strategy to execution.
Comfortable taking ownership of both strategy and execution, effectively balancing big-picture thinking with hands-on implementationStrong communication and facilitation skills, with the ability to explain complex product and AI concepts to diverse audiences.
Highly organized and adaptable, able to manage multiple priorities simultaneously, and comfortable thriving in an ever-changing, fast-paced environment

Why join us?

Key moment to join Aircall in terms of growth and opportunities

️ Our people matter, work-life balance is important at Aircall

Fast-learning environment, entrepreneurial and strong team spirit

45+ Nationalities: cosmopolite & multi-cultural mindset

Competitive salary package & benefits

DE&I Statement:

At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey.

We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.

We are strongly committed to hiring a diverse and multicultural team and we encourage applications from traditionally underrepresented backgrounds.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply Now

Refine Your Search

team lead, product enablement & education jobs in sydney, ns

Team Lead, Product Enablement & Education

Director of Social Assistance

General Manager – Equipment & Tractor Division

Avature Solution Architect

Operational Excellence - Service

Senior Protection and Control Testing Technician-Technologist

Clinical Services Executive - Nurse Practitioner (relocate to Nova Scotia)

Home Comfort Advisor

Sales Representative

Warehouse and Fabrications Operations Lead

Experienced Retail Department Manager, General Merchandise - Northern Canada

Life Insurance Agent - LLQP License Required - Remote

Sales Representative

Physical Rehabilitation Specialist (6-month opportunity in Latvia)

Experienced Retail Department Manager, Food Services - Northern Canada

Civil Foreman

Territory Sales Representative

Auto Body Technician

Travel Benefits Coordinator/Supervisor (6-month opportunity in Latvia)

Pharmacy Operations Manager

Insurance Sales Representative

Experienced Retail Department Manager, Grocery - Northern Canada

Experienced Retail Department Manager, Produce - Northern Canada

Experienced Retail Department Manager, Convenience - Northern Canada

Experienced Retail Department Manager, Meat - Northern Canada

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