Marketing and Communications Coordinator
Are you a creative and organized marketing and communications professional who thrives in a fast-paced environment and enjoys bringing stories, campaigns, and brands to life? Toronto Pan Am Sports Centre Inc. (TPASC) is seeking a full-time Marketing and Communications Coordinator to create engaging content, support marketing initiatives, and help deliver exceptional communications that connect our community, promote our programs and services, and strengthen the TPASC brand.
About the Role
The Marketing and Communications Coordinator is responsible for creating, editing, and distributing high-quality content that reflects Toronto Pan Am Sports Centre’s (TPASC’s) brand and values. This role manages updates across digital platforms, develops branded collateral, and supports campaigns that engage customers, partners, and staff. The coordinator is detail-oriented, tech-savvy, and thrives in a fast-paced environment that blends creativity with precision.
Key Responsibilities:
Under the direct supervision of the Manager, Marketing and Communications, the duties and responsibilities of the coordinator include, but are not limited to, the following:
Content Creation and Management
- Write, edit, and proofread content for newsletters, website, social media, and corporate materials to support the delivery of the MarCom strategy.
- Plan and coordinate the distribution of all TPASC’s content, with a particular focus on the newsletter, eblasts, social media, promotional and printed material.
- Ensure the consistency of the brand, tone and messaging across all communication channels and supports, internally and externally.
- Manage updates to TPASC’s owned platforms and channels, including website, mobile app, on-site/live assets (e.g., digital screens, signage, etc.).
- Coordinate the collection, organization, and archiving of photos, videos, and branded assets for ease of access.
Campaign and Marketing Support
- Support rollout of marketing and promotional campaigns, including content adaptation, distribution, asset creation and collection, and quality control.
- Assist with the creation of branded content and digital/printed collateral.
- Develop and maintain a library of brand-consistent print and digital materials.
- Contribute to the maintenance and/or updates of all TPASC’s MarCom tools and platforms (e.g., SurveyMonkey, Canva, MagicInfo, Go High Level, etc.) to ensure efficiency and performance.
- Build and manage TPASC’s surveys to support public-facing and internal reports.
Reporting and Analytics
- Use survey results and campaign data to recommend improvements and support decision-making.
- Track and report on engagement metrics across digital platforms, including newsletters, website, mobile app, wayfinding and social media.
Team and Collaboration
- Assist with training and providing direction to interns to ensure timely and accurate delivery of assigned tasks.
- Collaborate with internal departments to source stories, updates, and opportunities for promotion.
- Uphold and apply TPASC brand standards consistently across all outputs.
Other
- Perform other duties as assigned, including live event coverage and/or event planning and delivery. (Note: This may include evenings and weekends, and public holidays to support events and TPASC initiatives.)
Qualifications and Experience:
- Post-secondary degree or diploma in Marketing, Communications, Digital Marketing, or equivalent related experience.
- Minimum of three years of progressive experience in content development/management, marketing, communications, or digital marketing.
- Experience with social media management, CRM tools (e.g., Go High Level), and survey platforms (e.g., SurveyMonkey).
- Strong writing, editing, and storytelling skills.
- Skilled with digital marketing principles (SEO, email marketing, analytics).
- Proficiency with content creation tools (including Canva, Adobe Creative Suite, or similar).
- Photography, video and video-editing skills considered an asset.
- Strong organizational and multitasking abilities with keen attention to detail.
- Ability to work both independently and collaboratively in a fast-paced environment.
- Creative, adaptable, and resourceful.
- Strong interpersonal skills with the ability to collaborate across teams.
- The successful candidate will be required to obtain a Police Vulnerable Sector Check and complete a comprehensive background screening process, which may include employment verification, educational verification, and professional reference checks.
Total Rewards and Benefits:
At TPASC, we believe our people are our greatest strength. We’re proud to offer a comprehensive and competitive total rewards package designed to support your well-being, success, and growth — inside and outside of work.:
- Competitive Salary: Reflecting your experience, performance, and contribution to TPASC’s success.
- Comprehensive Benefits Package: Including Medical, Dental, Vision, Life Insurance, AD&D Insurance, Disability Coverage, and Travel Insurance.
- Employer RRSP Contribution.
- Complimentary Fitness Centre Membership: Access to a state-of-the-art gym to promote your health and wellness.
- Training & Development Opportunities: Including education assistance reimbursement to support your ongoing professional growth.
- Employee Assistance Program: Offering confidential support for personal and professional challenges.
- Experience with Large-Scale Events: Gain hands-on experience in organizing major events, tournaments, and competitions.
- Corporate Events & Staff Discounts: Participate in exclusive team-building and networking events and enjoy discounts on a wide range of products and services.
How to Apply:
If you are a creative communicator who is passionate about storytelling, digital engagement, and delivering exceptional customer experiences, we encourage you to apply.
Please submit your cover letter and resume by 11:59pm on July 3, 2026.
About Us:
A legacy of the Toronto Pan Am and Parapan Games, the Toronto Pan Am Sports Centre (TPASC) is where community meets excellence. Located in the heart of Scarborough, the Centre is co-owned by the City of Toronto and the University of Toronto and operated by TPASC Inc.
Since opening in September 2014, TPASC has served as a world-class home for elite athletes and community members alike. The largest sport new build for the 2015 Pan Am and Parapan Am Games and the largest infrastructure investment in Canadian amateur sport history, the Centre was built not just for competition, but for life. For every age, every background and every level of performance. At TPASC, community participation and high performance do not simply coexist here, they elevate one another. Each contributing to the energy that defines this Centre, from first experiences in sport to world-class achievement.
The 312,000-square-foot Toronto Pan Am Sports Centre includes two internationally sanctioned 10-lane, 50-metre pools, a world-class dive pool and dryland dive-training facilities, a four-court gymnasium, an indoor running track, studio spaces, and a state-of-the-art fitness centre. Here, you’ll find the offices of several national and provincial sport organizations, including the Canadian Sport Institute Ontario Head Office (CSIO). In addition to housing the head office space, CSIO provides best-in-class facilities and services that elevate high-performance athletes and performance.
Our mission is simple: to support and promote collaborative, inclusive and world-class sport and recreational experiences. From high-performance training to drop-in recreation, from student athletes to first-time swimmers, TPASC is committed to ensuring that sport and recreation remain accessible to all. Here, every story matters and every journey has a place. Here, we Dream Big.
Toronto Pan Am Sports Centre Inc. is committed to creating an inclusive and diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, age, marital status, family status or disability. Toronto Pan Am Sports Centre Inc. will provide, on request, accommodations for disabilities to support your participation in all of our Recruitment Process.
Please note that our hiring process may use AI to screen and assess applicants. All hiring decisions, however, are actively reviewed and made by qualified recruitment professionals.
We thank all applicants that apply, however only those being considered for an interview will be contacted.
Pay: $50,000.00-$55,000.00 per year
Benefits:
- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care
Education:
- Bachelor's Degree (preferred)
Experience:
- content development/management, marketing, or communications: 3 years (preferred)
- digital marketing and social media,: 3 years (preferred)
- digital marketing (SEO, email marketing, analytics).: 3 years (preferred)
- content creation tools (Canva, Adobe Creative Suite, etc.): 3 years (preferred)
- writing, editing, and storytelling : 3 years (preferred)
- CRM tools (e.g., Go High Level), & survey platforms: 1 year (preferred)
Work Location: In person
