victoria british, columbia guest services agent Jobs – 17 Openings This Week

Guest Services Agent
Evergreen Hospitality Group —Victoria, BC
- $22–$25 an hour
- Seasonal
- English
- Hotel
- Front desk
Quick apply
2d
Full-Time or Part-Time Guest Service Agent
The Victoria Regent Waterfront Hotel & Suites —Victoria, BC
- $23–$25 an hour
- Part-time
- Bilingual
- Hospitality
- Customer service
- Dental care
- Paid time off
Quick apply
5d
Guest Experience Agent
Brentwood Bay Resort —Victoria, BC
- $21–$23 an hour
- Full-time
- Microsoft Outlook
- Hotel
- Front desk
- Dental care
Quick apply
Night Guest Agent
FAIRMONT —Victoria, BC
- $21.29–$24.33 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Dental care
- Vision care
Quick apply
10d
Contact Centre Service Agent (BC/AB - Remote)
The Travel Corporation —Victoria, BC
- $19.35 an hour
- Overtime
- Remote
Quick apply
Shuttle Agent
Pacific Northwest Transportation Services —Victoria, BC
- $26.78–$27.40 an hour
- Part-time
- Customer service
- Communication skills
Quick apply
Guest Services Agent
Adrena LINE Zipline Adventure Tours —Sooke, BC
- $20 an hour
- 8 hour shift
- Hospitality
- CPR Certification
- Sales
Hotel Front Desk Agent
Sidney Pier Hotel & Spa —Sidney, BC
- From $23 an hour
- Weekends as needed
- Hospitality
- Hotel
- First Aid Certification
- Store discount
- Wellness program
Quick apply
Front Desk Agent
Prestige Hotels and Resorts —Sooke, BC
- $18.50–$20.00 an hour
- Part-time
- Customer service
- Hotel
- First Aid Certification
Quick apply
12d
Night Auditor/Front Desk Agent - Full Time + Full Medical Benefits
Villa Eyrie Resort —Victoria, BC
- $24 an hour
- Weekends as needed
- Hospitality
- Sales
- Customer service
- Store discount
- Disability insurance
Quick apply
Night Auditor (Part Time)
Accent Inns Inc. —Victoria, BC
- $20.50–$22.50 an hour
- Part-time
- Hotel
- Front desk
- Dental care
Quick apply
4d
Part Time - Front Desk Agent
Sooke Harbour House (New) —Sooke, BC
- $21–$24 an hour
- Part-time
- Hospitality
- Customer service
- English
Quick apply
2d

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1d
Manager of Hospitality Operations & Guest Experience
Carey Hall —Vancouver, BC
Diploma or bachelor’s degree in hospitality, business, operations, or a related field preferred. Following renovation, the Lodge will transition into a hybrid…
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9d
Guest Service Agent - Sheraton Fallsview Hotel
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Demonstrated reading comprehension ability to assist guests with hotel and local tourism information. Promoting room upgrades, hotel amenities, and local…
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Guest Services Agent

Evergreen Hospitality Group
Victoria, BC

Quick apply

Job details

Seasonal | Full-time
2 days ago

Benefits

Discounted or free food
On-site parking

Skills

English
Hospitality Management
Front desk
Guest services
Cash handling
Communication skills

Full job description

Company Overview

The Evergreen Hospitality Group is one of BC’s largest family-owned hospitality & tourism groups. We currently operate more than 25 properties in some of the most beautiful parts of British Columbia, from Vancouver Island (Victoria, Nanaimo, Parksville, Courtney, and Ucluelet), to the Lower Mainland (Burnaby, Langley, Abbotsford), to the Sunshine Coast (Sechelt, Halfmoon Bay).

Position Overview

As an experienced Guest Service Agent, you understand the importance of an efficient and welcoming check-in experience for our guests and are committed to going above and beyond to make their stay memorable. With your engaging smile, warm personality and customer service focus, you will be empowered to curate incredible experiences.

Our Guest Service Agents have significant exposure to Evergreen’s regional management, with the opportunity to take on as much responsibility as they can demonstrate capability for. Over time, there may be opportunities to transfer to other Evergreen properties, depending on aptitude / interest.

Responsibilities

Check guests in and out of the hotel with warm and engaging service
Acknowledge guests waiting in line
Confirm rate and type of room while checking guest into the hotel
Upon departure, offer a friendly greeting and asks if stay was satisfactory
Take responsibility for any guest inquiries and problems
Be fully versed and competent in all aspects of Front Office operations and provide the highest levels of professional and prompt Guest Service
Assist in the coordination and blocking of rooms for incoming group and tour arrivals
Other duties as assigned

Evergreen is an equal opportunity employer. We are committed to diversity, inclusion, and equitable access to opportunities. Accommodations are available upon request for candidates taking part in the selection process.

Skills and qualifications

A minimum of one year experience as a Front Desk Agent in a mid to upscale environment requiring a similar standard of guest/customer service. A degree or diploma in hospitality may be considered in lieu of six (6) months of the required experience
Proven ability to work well independently with minimal supervision
Excellent communication and interpersonal skills
Demonstrated ability to provide excellent service and exceed expectations
Ability to effectively solve problems and make decisions
Proficient in English language, both verbal & written, with a second language being an asset
Must be able to handle a multitude of tasks in a busy, dynamic environment while remaining calm and collective
Must be available to work flexible hours
Must have the ability to handle cash effectively and accurately
Impeccable grooming and presentation
A hospitality diploma is an asset
Physical ability to perform the requirements of the job, including:
Standing for extended periods of time
Performing repetitive tasks
Lifting and carrying heavy loads

Note: The position of Guest Service Agent is physically demanding. The successful applicant must be physically capable of performing repetitive work, as well as lifting and carrying heavy loads. Must be able to stand for long periods of time (for up to 8 hours).

For more information, please visit https://www.evergreenhospitalitygroup.com/.

Pay: $22.00-$25.00 per hour

Benefits:

Discounted or free food
On-site parking

Work Location: In person

Quick apply

Refine Your Search

guest services agent jobs in victoria british, columbia

Guest Services Agent

Full-Time or Part-Time Guest Service Agent

Guest Experience Agent

Night Guest Agent

Contact Centre Service Agent (BC/AB - Remote)

Shuttle Agent

Guest Services Agent

Hotel Front Desk Agent

Front Desk Agent

Night Auditor/Front Desk Agent - Full Time + Full Medical Benefits

Night Auditor (Part Time)

Part Time - Front Desk Agent

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