Cell Phone Repair Technician
Location: Queen Street West, Toronto, ON
Job Type: Full-Time
Compensation: $20-$24/hour (Based on Experience)
Schedule: Monday to Saturday (11:00 AM - 8:00 PM)
Start Date: Immediate Start Preferred
Join a Growing Tech Repair Team
We're looking for a skilled Cell Phone Repair Technician to join our retail repair team in Downtown Toronto.
This is an excellent opportunity for someone who enjoys diagnosing hardware issues, repairing electronic devices, and delivering outstanding customer service. You'll primarily work on smartphones while also supporting laptop repair and refurbishment activities.
If you take pride in precision, enjoy hands-on technical work, and want to build your career with a growing technology company, we'd love to hear from you.
What You'll Be Working On
Your daily work will typically consist of:
- 70% Smartphone Repairs
- 30% Laptop Repairs
This is a hands-on technical role involving complete repair cycles - from diagnosing faults to returning fully functional devices to customers.
Key Responsibilities
o Diagnose hardware faults on iPhones and Android smartphones
o Perform complete repair cycles including diagnosis, disassembly, repair, testing and reassembly
o Replace and repair smartphone components including:
- Screens
- Batteries
- Charging ports
- Cameras
- Speakers
- Microphones
- Buttons
- Face ID / fingerprint-related components (where applicable)
- Flex cables
- Housing and frame components
o Perform component-level micro-soldering and board-level repairs where required
o Diagnose motherboard faults and perform appropriate repairs or component replacements
o Perform functional testing and quality checks before returning repaired devices
o Carry out Level 2 laptop repairs including:
- Hardware diagnostics
- Screen replacements
- Keyboard replacements
- Battery replacements
- SSD/RAM upgrades
- Charging port and DC jack replacements
- Other modular component replacements
o Maintain accurate repair records and documentation
o Handle repair tools and equipment safely while maintaining a clean and organized workstation
o Assist customers by explaining repair findings, turnaround times, and available solutions professionally
What We're Looking For
We're looking for someone who enjoys repairing technology and takes pride in high-quality workmanship.
Required Experience
- Proven experience repairing both iPhones and Android smartphones
- Strong hands-on experience completing full-cycle phone repairs independently
- Experience diagnosing hardware faults and determining appropriate repair solutions
- Hands-on experience with component replacement and micro-soldering
- Good understanding of smartphone motherboard architecture and board-level repairs
- Experience using professional repair tools and equipment
- Experience performing Level 2 laptop repairs and component replacements
- Comfortable working in a fast-paced repair environment
- Previous retail repair or customer-facing technical service experience
- Strong communication and customer service skills
Preferred Qualifications
Experience with one or more of the following is considered an asset:
- Board-level diagnostics and repair
- Data transfer and recovery
- BIOS troubleshooting on laptops
- Apple or Android repair certifications
- Experience working in refurbishment or high-volume repair environments
What Makes You a Great Fit
You'll be successful in this role if you:
- Enjoy hands-on technical work
- Have excellent attention to detail
- Demonstrate strong hand-eye coordination and precision
- Handle customer devices with care and professionalism
- Take ownership of repair quality
- Communicate confidently with customers and teammates
- Learn quickly and adapt to new repair techniques and devices
Why Join Parabilis Tech?
- Competitive hourly compensation based on experience
- Stable full-time opportunity
- Work on a wide variety of smartphones and laptops
- Modern tools and repair environment
- Supportive and collaborative team
- Opportunity to further develop board-level repair skills
- Growing company with long-term career potential
Hiring Process
Our hiring process is simple and focuses on your practical skills:
- Phone Screening - A brief discussion about your experience, availability, and overall fit.
- Onsite Interview & Hands-On Bench Test - Meet the hiring team and complete a practical repair assessment to demonstrate your technical skills and workmanship.
We encourage candidates to be transparent about their repair experience, as the hands-on bench test is designed to assess practical skills across the core responsibilities of this role.
If you're passionate about smartphone repairs, enjoy solving technical problems, and take pride in quality workmanship, we'd love to hear from you. Apply today!
Pay: $20.00-$24.00 per hour
Application question(s):
- How many years of hands-on smartphone repair experience do you have?
- Which devices have you repaired professionally?
- Do you have hands-on experience performing component-level micro-soldering on smartphone motherboards?
- How many years of laptop hardware repair experience do you have?
- Does an hourly rate of $20–$24, based on experience, align with your expectations?
- Are you comfortable completing a hands-on bench test as part of the hiring process?
- Are you available to work onsite, full-time (Monday to Saturday) in Downtown Toronto?
Work Location: In person
