customer service representative (t) Jobs

P/T Customer Service Representative
TWO MEN AND A TRUCK® —Etobicoke, ON
- Sales
- Customer service
- High school diploma or GED
Quick apply
E-Store Customer Service Representative F/T
The Quark Group —Winnipeg, MB
- $17.50 an hour
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Excel
- Dental care
- Paid time off
Quick apply
1d
Customer Service Representative (T)
Nutrien Ag Solutions (Canada) —Westlock, AB
- $41,100–$76,400 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
11d
Customer Service Rep
Westlake Pipe & Fittings —Calgary, AB
- Full-time
- Customer service
- Basic math
- Bachelor's
Quick apply
Customer Support Agent
Canadian Restaurant Supply —Kelowna, BC
- Full-time
- Microsoft Office
- High school diploma or GED
- Communication skills
- Profit sharing
Customer Service Specialist – Tenant Relations – Elders
Siksika Nation —Siksika, AB
- Call to connect
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
8d
Court and Client Representative
Ministry of the Attorney General —Kingston, ON
- $29.53–$34.75 an hour
- Weekends as needed
- Bilingual
- Customer service
- English
1d
Guest Services Representative
QuadReal Property Group —Toronto, ON
- $17.60 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Customer service
Senior Specialist, Member Services
Healthcare of Ontario Pension Plan (HOOPP) —Toronto, ON
- $58,000–$91,000 a year
- Full-time
- Bilingual
- Finance
- Analysis skills
- Dental care
Court and Client Representative - Bilingual (English/French)
Ministry of the Attorney General —Thunder Bay, ON
- $29.53–$34.75 an hour
- Temporary
- Bilingual
- Customer service
- English
13d
(CAN) OMNI Customer Fulfillment Associate (6 - P/T Temp Positions)
Walmart Canada —Strathroy, ON
- Part-time
- Sales

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P/T Customer Service Representative
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Acts as the first point of contact for new and existing customers to establish a rapport and build confidence in TWO MEN AND A TRUCK services.
Quick apply
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P/T Customer Service Representative

TWO MEN AND A TRUCK®
Etobicoke, ON

Quick apply

Job details

Skills

Computer operation
Pricing
Sales
Customer service
Moving
High school diploma or GED
Computer skills
Communication skills
Time management
Office experience

Full job description

Job Description

The customer service representative (CSR) is responsible for growing sales by partnering with other franchise staff to provide outstanding customer service to all TWO MEN AND A TRUCK® customers through in-depth knowledge of company products and services.

Job Responsibilities

Acts as the first point of contact for new and existing customers to establish a rapport and build confidence in TWO MEN AND A TRUCK services
Asks open-ended, probing questions to determine customer requirements and expectations
Directly and accurately inputs information in to “Movers Who Care®” software to estimate cost for customers, as well as scheduling needs for movers, drivers and trucks
Makes recommendations according to customer's needs on moving services, boxes, supplies and equipment and other value-added services; may recommend alternate services and/or products based on cost, availability or customer specifications
Educates customer on terminology, policies and procedures, anticipated delays and any additional information needed to increase customer satisfaction and improve profitability
Complies with federal, provincial, and local legal requirements when scheduling moving services and staff
Continually maintains thorough understanding of all company products, services, pricing and promotions in order to communicate the benefits and value of TWO MEN AND A TRUCK and effectively oppose any customer objections
Prepares all move-related paperwork and documents on a daily basis
Obtains customer feedback through regular follow-up calls, both during and after moves to ensure ongoing customer satisfaction and proactively resolve any complaints
Calmly and professionally handles displeased customers and provides timely feedback to management regarding customer concerns
May prepare proposals, letters, mass mailings, and other miscellaneous correspondence
Ensures display area is maintained in a clean and professional manner; i.e. brochure stocks and box displays
All other duties as assigned

Job Requirements

Because moving is stressful, we seek candidates with a commitment to customer service and an appreciation for variety in your job!

High school diploma or post graduate is preferred
A minimum of six months to one year of customer service and/or office experience is required; Outside or inbound sales and/or TWO MEN AND A TRUCK or moving industry experience is preferred
Excellent customer service skills (friendly, courteous and helpful)
Effective listening and communication skills
Good grammar, voice and diction
Good organizational and time management skills
Ability to analyze and solve problems effectively
Accurate; consistent attention to detail
Demonstrated understanding and application of effective selling strategies and techniques
Confidence to initiate customer contact, and comfortable asking for the sale
Strong team player who works productively with a wide range of people and personalities
Comfortable in a fast-paced environment; able to adapt quickly to changing priorities
Basic computer and keyboarding skills

This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK® franchise located in Etobicoke, Ontario. The employer at this location is Wheeler Moving Inc.

Quick apply

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P/T Customer Service Representative

E-Store Customer Service Representative F/T