Banff, Ab Reservation agent Jobs – 12 Openings This Week

Summer Guest Service Agent
Mt.Norquay —Banff, AB
- From $16 an hour
- Temporary
- Customer service
- Cashiering
- In-person
Quick apply
Guest Services Agent
Banff Park Lodge Resort and Conference Centre —Banff, AB
- $17.75–$19.50 an hour
- Weekends as needed
- English
- Microsoft Office
- Hotel
- Disability insurance
- Dental care
Quick apply
4d
Guest Service Agent/Night Audit Relief
Banff Collection by InnVest Hotels —Banff, AB
- $20.18 an hour
- Weekends as needed
- English
- Hotel
- High school diploma or GED
Quick apply
4d
Switchboard Agent
Pomeroy Kananaskis Mountain Lodge —Banff, AB
- From $18 an hour
- Weekends as needed
- Microsoft Outlook
- Inventory management
- Computer literacy
Quick apply
Front Desk Agent - Black Diamond Club
Pomeroy Kananaskis Mountain Lodge —Banff, AB
- $20 an hour
- Weekends as needed
- Microsoft Outlook
- Hotel
- Cashiering
Quick apply
15h
Front Office Manager, Banff Lodging
Pursuit Collection —Banff, AB
- Weekends as needed
- Inventory management
- Computer literacy
- Microsoft Office
Front Desk Agent
Banff Gate Mountain Resort —Canmore, AB
- From $20 an hour
- Weekends as needed
- Hospitality
- Customer service
- Front desk
Quick apply
Part-Time Guest Service Agent
Spring Creek Vacations —Canmore, AB
- From $20 an hour
- Part-time
- Hospitality
- Customer service
- Front desk
- Store discount
- Disability insurance
Quick apply
Guest Service Agent - Casual Contract
Basecamp —Canmore, AB
- $18 an hour
- English
- Research
- Hotel
Quick apply
Guest Service Agent
Everwild —Canmore, AB
- $20 an hour
- Weekends as needed
- Hotel
- Front desk
- Guest services
- Dental care
- Vision care
Quick apply
Travel Consultant
BCD Travel —Canada
- $45,000–$55,000 a year
- Full-time
- Remote
- English
- Communication skills

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Guest Services Agent
Banff Park Lodge Resort and Conference Centre —Banff, AB
Provide information on hotel facilities and services, including information and services required for guests with special needs,.
$17.75–$19.50 an hour
Quick apply
4d
Summer Guest Service Agent
Mt.Norquay —Banff, AB
Assisting guests with ticket purchases, activity bookings, and general inquiries. Providing friendly, professional, and efficient customer service to all guests…
From $16 an hour
Quick apply

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Wellgo Travel INC. —Markham, ON
Manage post-booking customer service, including handling booking modifications, processing cruise credit transfers, and liaising with cruise line customer…
Up to $200,000 a year
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1d
Airport Passenger Service Agent (PT) - YYZ
Unifi Aviation Canada, Inc. —Toronto, ON
Responsible for providing customer service to passengers for all aspects of arrivals, ticketing, check-in including boarding, baggage services, reservations,…
$21.85 an hour

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Summer Guest Service Agent

Mt.Norquay
Banff, AB

Quick apply

Job details

Temporary | Full-time | Fixed term contract

Skills

Retail sales transactions
Resort experience
Customer service
Cashiering
Client services
Customer support
Guest services
POS systems
Guest issue resolution
Communication skills
Client interaction

Full job description

Please note, we are looking for someone who can begin immediately, this positon may extend to winter but the start time is August 2026.

Are you outgoing and energetic? Want to work in one of the most beautiful settings in all of the Bow Valley? Mt Norquay is currently hiring for Guest Services agents for our Via Ferrata tour. We are looking for friendly and outgoing people to help during our Summer operations including the sightseeing chairlift and Via Ferrata guided tours right to the top of Norquay!

Join us today to reach your peak and gain a memorable experience in the Rockies! Mt Norquay has many benefits to offer our employees including:

Get to climb Via Ferrata for free!
Companywide discounts
Work & enjoy the stunning scenery and view of the mountain vistas
Limited free E-bike day rentals
Food discounts at the Train Station and North America Lodge

Please note, there is staff accomodation available for this position.

.Duties

Providing friendly, professional, and efficient customer service to all guests
Assisting guests with ticket purchases, activity bookings, and general inquiries
Processing transactions accurately through the point-of-sale system
Answering phone calls, emails, and guest questions in a timely and professional manner
Providing information about resort activities, attractions, events, and services
Assisting guests with reservations, waivers, and activity check-ins
Resolving guest concerns and escalating issues when necessary
Maintaining a clean, organized, and welcoming guest services environment
Assisting with administrative tasks and daily operational duties as required
Supporting other departments to ensure a seamless guest experience

Requirements

Previous customer service experience required
Cash handling and point-of-sale experience considered an asset
Previous work at a ski resort, tourism attraction, or hospitality business considered an asset
Strong communication and interpersonal skills
Excellent problem-solving abilities and attention to detail
Comfortable working in a fast-paced environment and managing multiple priorities
Professional appearance and demeanor
Able to perform tasks in accordance with company policies and procedures
Wear company uniform at all times and adhere to grooming policies
Ability to work effectively both independently and as part of a team

Inclusion Statement:
Mount Norquay Ski Resort is committed to fostering a diverse, inclusive, and respectful work environment. We’re building a team as diverse as the runs on our mountain. We value the unique perspectives and experiences that come from people of diverse backgrounds . If you’re legally entitled to work in Canada and want to be part of a fun, supportive crew, we’d love to hear from you

Job Types: Full-time, Fixed term contract
Contract length: 5 months

Pay: From $16.00 per hour

Ability to commute/relocate:

Banff, AB: reliably commute or plan to relocate before starting work (required)

Application question(s):

Can you start by August 21?

Experience:

customer service: 1 year (required)

Location:

Banff, AB (preferred)

Work Location: In person

Quick apply

Refine Your Search

reservation agent jobs in banff, ab

Summer Guest Service Agent

Guest Services Agent

Guest Service Agent/Night Audit Relief

Switchboard Agent

Front Desk Agent - Black Diamond Club

Front Office Manager, Banff Lodging

Front Desk Agent

Part-Time Guest Service Agent

Guest Service Agent - Casual Contract

Guest Service Agent

Travel Consultant

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