Beamsville, On Guest service agent Jobs – 28 Openings This Week

NIGHT GUEST SERVICE AGENT
Vintage Hotels —Niagara-on-the-Lake, ON
- Full-time
- Sales
- Customer service
- Hotel
3d
Guest Service Agent
Comfort Inn Hamilton —Hamilton, ON
- Part-time
- English
- Hotel
- High school diploma or GED
Quick apply
Front Desk Agent (Full-time) | The Jordan Hotel
The Jordan Hotel —Lincoln, ON
- $18 an hour
- Weekends as needed
- Sales
- Marketing
- Customer service
Guest Service Agent (Full time/Part Time)
InnVest Hotels —Hamilton, ON
- Part-time
- English
- Hotel
- High school diploma or GED
Quick apply
Guest Service Agent
Canadian Niagara Hotels Group —Niagara Falls, ON
- $18.20 an hour
- Full-time
- Customer service
- Hotel
- No university degree
- Dental care
Quick apply
Guest Service Agent
InnVest Hotels GP Ltd —Burlington, ON
- Weekends as needed
- English
- Hotel
- High school diploma or GED
Quick apply
Guest Service Agent
Marriott International, Inc —Burlington, ON
- $19–$20 an hour
- Weekends as needed
- English
- Microsoft Office
- Hotel
- Dental care
10d
Guest Service Agent - 1030
Hampton Inn by Hilton Hamilton —Hamilton, ON
- $17.60–$18.50 an hour
- Part-time
- Hospitality
- Customer service
- Hotel
Quick apply
22h
Guest Service Agent/ Night Auditor- Skyline Hotel
Canadian Niagara Hotels —Niagara Falls, ON
- $18.20 an hour
- Part-time
- Basic math
- Hotel
- Front desk
- Dental care
Quick apply
8d
Guest Service Agent
Days Inn Niagara Falls/Fallsview —Niagara Falls, ON
- $17.70 an hour
- Part-time
- English
- Hotel
- In-person
Quick apply
9d
Front Desk / Guest Service Agent
Stone Mill Inn —St. Catharines, ON
- From $17.95 an hour
- Part-time
- Hospitality
- Customer service
- Hotel
Quick apply
4d
Hotel Front Desk Agent
Holiday inn Oakville Centre —Oakville, ON
- From $18.20 an hour
- Weekends as needed
- Hospitality
- Customer service
- English
Quick apply
1d
Guest Services Agent - C Hotel
Carmen's Group —Hamilton, ON
- $18–$20 an hour
- Part-time
- Hotel
- Communication skills
- Hotel experience
Quick apply
3d
FOH Rooms - Guest Service Agent
Canadian Niagara Hotels Group —Niagara Falls, ON
- $18.20–$18.58 an hour
- Weekends as needed
- Hotel
- Front desk
- Phone etiquette
- Dental care
Quick apply
Guest Services Agent - 1016
Homewood Suites by Hilton —Hamilton, ON
- $18.04–$18.57 an hour
- Part-time
- Bilingual
- Microsoft Excel
- Customer service
Quick apply
8d
Front Desk Agent
Niagara Clifton Group —Niagara Falls, ON
- $18.50 an hour
- Part-time
- Customer service
- Hotel
- Administrative experience
Quick apply
Night Auditor
TownePlace Suites By Marriott Niagara Falls —Niagara Falls, ON
- $17.50–$18.20 an hour
- Part-time
- Customer service
- Hotel
- Front desk
Quick apply
12d
Night Auditor/Front Desk Agent
Motel 6 / Studio 6 —Burlington, ON
- $17.60 an hour
- Overtime
- Hospitality
- Sales
- Customer service
Quick apply
2d
Night Auditor Lead Hand - Marriott on the Falls Hotel
Marriott Fallsview Hotel & Spa —Niagara Falls, ON
- $20.00–$20.81 an hour
- Weekends as needed
- Microsoft Excel
- Hotel
- Presentation skills
- Dental care
Quick apply
Front Desk Agent
Stay Inn Hospitality —Etobicoke, ON
- $18–$19 an hour
- Part-time
- Google Suite
- Customer service
- Microsoft Office
Quick apply
Guest Services Representative
Motel 6 / Studio 6 —Burlington, ON
- $17.60 an hour
- Overtime
- Bilingual
- Hospitality
- Spanish
Quick apply
14d
Front Desk Agent
Sheridan College - Campus Living Centres —Oakville, ON
- $18–$22 an hour
- Full-time
- Customer service
- High school diploma or GED
- In-person
Quick apply
Front Desk Agent/ Night Clerk
River Rapids Inn —Niagara Falls, ON
- From $18 an hour
- Weekends as needed
- Hospitality
- Customer service
- Hotel
- Dental care
- Vision care
Quick apply
FOH Rooms - Night Audit Lead Hand
Canadian Niagara Hotels Group —Niagara Falls, ON
- $20.00–$20.81 an hour
- Weekends as needed
- Microsoft Excel
- Hotel
- Presentation skills
- Dental care
Quick apply
FOH Rooms - Rooms Controller
Canadian Niagara Hotels Group —Niagara Falls, ON
- $18.50–$19.25 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Customer service
- Dental care
Quick apply

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NIGHT GUEST SERVICE AGENT

Vintage Hotels
Niagara-on-the-Lake, ON

Apply Now

Job details

Full-time
3 days ago

Skills

Sales
Customer service
Upselling
Front desk
Computer skills
Communication skills

Full job description

Vintage Hotels & Niagara’s Finest Hotels is currently seeking a Guest Service Agent PM to join our growing team! This is a great opportunity that can provide flexibility, valuable work experience, and a chance to work with a tenured team.

Job Title: Guest Service Agent PM
Property: Vintage Hotels & Niagara’s Finest Hotels

***Please note: By applying to this posting, you are applying for opportunities that may be available at any Vintage Hotels or Niagara's Finest Hotels property. ***

This posting is for an existing vacancy within Lais Hotel Properties Limited.

Position Summary: To assist guest with room check-in/out, information and other related duties in a prompt, courteous and professional manner consistent with a superior quality hotel operation.

Duties and Responsibilities:

Primary Responsibilities:

Providing personalized and exceptional guest service at every given opportunity
Performs daily check-out/in procedures during midnight shift are required
Maintains a thorough knowledge of our room rates, packages and dining offers
Liaisons with other departments and our security company to ensure Guests are safe and comfortable
Prepare all F&B chits for Night Audit
Bill and post any no-shows
Run guest counts and service report for departures
Run night audit reports
Charge express check-outs
Complete nightly communication log for the Front Office Manager
Having a thorough knowledge of Lais Hotel Properties’ products and services
Assessing Guests’ individual needs to meet standards for additional products and services
Actively seeking ways to meet Guests’ product or service needs
Assists with luggage when required
Ambassador for Lais Hotel Properties Limited/ NOTL, ensuring excellent service to all guests and visitors
Performs special tasks as requested by the Front Desk Manager
Respond to virtual, (Ivy), concierge texts, as necessary
Answering telephones in a timely manner
Check in-coming reservations for VIPs and special occasions, and designate complimentary amenities (wine, cheese boards, choc strawberries, etc.), on the “amenity spread sheet, for delivery to rooms
Check front driveway for trash and sweep as required
Polish brass front door handles and luggage carts as necessary
Clean front door glass, inside and out, as necessary
All other duties as assigned

Health and Safety Responsibilities:

A worker shall,

work in compliance with the provisions of the Occupational Health & Safety Act and the regulations;

Use or wear the equipment, protective devices or clothing that the worker’s employer requires to be used or worn;

Report to his/her employer or supervisor the absences of or defect in any equipment or protective device of which the worker is aware and which many endanger himself, herself or another worker; and

Report to his/her employer or supervisor any contravention of the Occupational Health & Safety Act or the regulations or the existence of any hazard of which he/she knows

No worker shall,

remove or make ineffective any protective device required by the regulations or by his/her employer without providing an adequate temporary protective device and when the need for removing or making ineffective the protective device has ceased, the protective device shall be replaced immediately;

use or operate any equipment, machine, device or thing or work in a manner that may endanger himself/herself or any other worker; or

engage in any prank, contest, feat or strength, unnecessary running or rough and boisterous conduct

Comply with all Lais Hotel Properties’ health & safety policies
Do not operate any equipment/machinery without given proper instruction and authority to do so
Horseplay and running will not be tolerated at any time
All personal protective equipment will be properly worn
All personal protective equipment will be worn in the appropriate departments
Do not climb any of the racking systems
Do not ride on the automatic or manual conveyor systems
All long hair must be tied up in order to prevent entanglement in machinery
Do not put any foreign objects (body or innate) into the machines
Do not remove any machine guards
All safety signs must be adhered to
Smoking is not permitted on Company property
Always ensure that workplace accident/injuries are reported immediately to a Manager/Supervisor
Failure to comply will result in the application of the Human Resources Standard & Procedure “#C.15 Progressive Corrective Action”
Carries out all duties in accordance with the Ontario Occupational Health and Safety Act. The Act is posted at each Team Member bulletin board and outlines the rights and responsibilities of both Management and Team Members

Professional Requirements:

Excellent communication and interpersonal skills
Minimum 2 years Front Desk experience or related customer service experience
Previous up-selling and/or sales experience is considered an asset
Computer skills/experience an asset

Personal Attributes:

Friendly outgoing, pleasant personality
A team player with good public relations skills
Professional attitude and appearance
Must be able to work with minimal supervision
Confidence in selling and up-selling products and services
Positive sales-oriented personality
Desire to meet goals
Ethical and honest

Physical Requirements:

Ability to stand for extended periods of time
Dealing with seasonal temperature changes
Lifting to assist with luggage on an occasional basis

Questions, quoting the job title and location, may be directed to [email protected]

Lais Hotel Properties Limited is committed to fostering a diverse, inclusive, and accessible workplace where all individuals are valued and respected. We welcome and encourage applications from people with disabilities, Indigenous peoples, racialized individuals, women, 2SLGBTQIA+ persons, and others who may contribute to the further diversification of our team.

Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process. If you require accommodation, please let us know and we will work with you to meet your needs.

We are an equal opportunity employer and do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, or disability.

Apply Now

Refine Your Search

guest service agent jobs in beamsville, on

NIGHT GUEST SERVICE AGENT

Guest Service Agent

Front Desk Agent (Full-time) | The Jordan Hotel

Guest Service Agent (Full time/Part Time)

Guest Service Agent

Guest Service Agent

Guest Service Agent

Guest Service Agent - 1030

Guest Service Agent/ Night Auditor- Skyline Hotel

Guest Service Agent

Front Desk / Guest Service Agent

Hotel Front Desk Agent

Guest Services Agent - C Hotel

FOH Rooms - Guest Service Agent

Guest Services Agent - 1016

Front Desk Agent

Night Auditor

Night Auditor/Front Desk Agent

Night Auditor Lead Hand - Marriott on the Falls Hotel

Front Desk Agent

Guest Services Representative

Front Desk Agent

Front Desk Agent/ Night Clerk

FOH Rooms - Night Audit Lead Hand

FOH Rooms - Rooms Controller

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