Company Description
Joining us means you will be part of an extraordinary and exciting company! You’re a key team player reporting to the General Manager and collaborating closely with the rest of the restaurant team. You’re involved in many aspects the restaurant, including banquet events, which means you’ll be a cut above the rest. You’ll learn our sought after set of systems and procedures while working closely with your FOH and BOH Teams. You’ll bring professional, enthusiastic leadership each day; and contribute in setting our restaurants apart while maintaining a warm, welcoming and rave worthy guest experience!
What's in it for you :
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Shared gratuities
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Paid vacation, sick, and personal day
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Comprehensive health, dental, and vision benefits, including enhanced mental health coverage
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Dining allowance/ Clothing allowance
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Discounted gym membership
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Access to our employee assistance program for confidential support
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Group life and disability insurance
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50% dining discount at all O&B restaurants for you and up to three guests
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RRSP matching
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Employee referral program
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Professional development fund
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Join one of Canada’s leading hospitality companies, where a wide range of exciting internal career opportunities await!
Job Description
Banquet Operations
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Oversee the setup, execution, staffing and breakdown of all banquet and event functions.
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Ensure event details are accurately communicated to service teams and executed according to client expectations.
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Lead and support banquet staff during service, including assigning sections, monitoring pacing, and ensuring high service standards.
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Coordinate with Culinary and Sales/Event Planning teams to ensure seamless event execution.
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Manage inventory of banquet supplies and ensure rooms are properly staged.
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Respond promptly to client requests and event-day adjustments.
Restaurant/FOH Operations
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Support daily floor management of the restaurant along side other managers, including opening/closing duties, table/section planning, and service flow.
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Maintain high levels of guest satisfaction through proactive service and hospitality leadership.
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Assist in managing reservations, large parties, and table turns to maximize guest experience and revenue.
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Monitor cleanliness, ambiance, and adherence to brand standards across all FOH areas.
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Other duties when needed
Leadership & Staff Management
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Assist training, coaching, and developing banquet and restaurant service staff.
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Participate in scheduling, shift coverage, and managing staffing levels based on business needs.
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Conduct pre-shift meetings, deliver service briefings, and ensure team readiness.
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Provide real-time feedback and performance support to maintain strong team standards.
Administrative & Financial
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Assist with labor management, cost controls, and inventory tracking.
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Ensure accurate billing, reconciliation, and event documentation.
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Review guest feedback and collaborate with leadership to implement improvements.
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Support health & safety compliance, including workplace inspections and policy adherence.
Guest Relations
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Serve as a point of contact for guests during events and restaurant service periods.
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Resolve guest concerns promptly and professionally.
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Build strong relationships with clients, vendors, and partners to maintain repeat business.
Qualifications
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2+ years of supervisory or management experience in a restaurant environment
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You have superior verbal and written communication skills
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You demonstrate extreme organization in a fast paced environment
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Strong organizational skills with the ability to manage a large and variable work load, ensuring timely and accurate completion of assigned work
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You have a vehicle/ reliable transportation
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Open Availability ( weekends, evenings and holidays required)
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Legally eligible to work in Canada
Additional Information
This is a current vacancy, for an existing role.
Base Salary: $48,000-$50,000
Lodging
Please note, lodging is not provide by Oliver and Bonacini.
AI Disclosure
To ensure a fair and efficient recruitment process, some aspects of candidate screening may be conducted using AI software. All assessments and outcomes are reviewed by our hiring team to provide thoughtful, personalized consideration. We are committed to transparency and respect, ensuring a welcoming experience for every candidate.
Accessibility & Accommodation
Oliver & Bonacini is committed to providing an inclusive recruitment process. If you require accommodation or support during any stage of the hiring process, please let us know. We will work with you to ensure your needs are met in a respectful and timely manner.
Equity, Diversity & Inclusion
We value and embrace diversity in all forms and encourage applicants from all backgrounds to apply. Our recruitment practices are designed to ensure fairness, equity, and opportunity for every candidate.
